Human Resources Manager

Lauren P. Fortner

** ****** ******

Salem, MA ***70

978-***-**** (home); 617-***-**** (cell)

Summary of Qualifications

. HUMAN RESOURCES PROFESSIONAL WITH SIXTEEN YEARS OF EXPERIENCE IN

ORGANIZATIONAL DESIGN, COMPENSATION MANAGEMENT, EMPLOYEE RELATIONS,

TRAINING AND DEVELOPMENT, RECRUITING, AND BENEFITS.

. Expert analytical skills; able to synthesize large quantities of data to

make strategic business recommendations

. Excellent written and verbal communication skills.

. Proven track record of successful business partnerships with executive

level management.

. Consistent high performer.

Experience

FOODSHOULDTASTEGOOD (FOOD INDUSTRY START-UP)-NEEDHAM HEIGHTS, MA

OCTOBER 2009 TO PRESENT

HUMAN RESOURCES MANAGER

. Hired to establish an HR function for a rapidly growing start-up.

. Provided compensation data for executives which was presented at the

Board of Directors meeting in December

. Established a new employee on-boarding process

. Hired one sales manager, one marketing manager, and four Northeastern

University co-op students

. Upgraded Payroll and HRIS system to prepare Company to double in size

by the end of 2010

. Streamlined annual performance evaluation process which was

administered in December

. Updated Employee Manual and Benefits materials and presented to all

employees

. Provided management coaching to resolve one employee policy violation

Cambridge Technology Enterprises (IT Services)-Cambridge, MA

July 2008 to January 2009

HUMAN RESOURCES MANAGER

. Partnered with the C.O.O. of a potential acquisition to develop an HR

integration plan including benefits consolidation, 401K fund mapping,

policy interpretation, employee communications etc...

. Established corporate compensation structure, including the creation

of job descriptions, salary grades, and market pay evaluation for the

following roles: Programmer/Developer, UI Developer, Business Systems

Analysts, Quality Assurance, DBA...

. Participated in the proposal creation process by pricing jobs

appropriately to achieve appropriate margins, while maintaining

competitiveness in the sales process

. Managed performance evaluation, development planning, and pay

administration processes

. Managed HR generalist, responsible for corporate payroll and benefits

administration

Liberty Mutual (Insurance)-Boston, MA May

2000 to May 2008

HUMAN RESOURCES MANAGER

. Represented HR for division business leaders in each of the following

home office functions: Claims, Sales, Underwriting, Loss Prevention,

Involuntary Market Services, Systems, Finance, Actuarial, Training and

Development (60 managers, ~400 employees)

. Provided strategic HR consultation in Organizational Design, Talent

Management, Compensation, and Employee Relations

. Worked with internal team to establish a process to manage inclusion

within the recruiting program

. Managed HR Generalist, who was responsible for reporting Business Unit

HR metrics and other projects

Principal HR Generalist

. Provided general HR support for Business Unit's Research Center,

Nurses, Systems Analysts, Complex Claims, and Legal departments

. Extensive experience leading compensation projects

- Developed analysis, executive summary, and communications for all

phases of the performance evaluation/merit pay process

- Performed division-wide evaluation of job usage and market

competitiveness

- Led significant compensation projects, including FLSA

(re)classification and job classification

. Used HR systems metrics to analyze workforce trends and make

recommendations to executive management

. Led large-scale competency modelling process

- Developed competencies, proficiency levels by role, and

training/development recommendations extending throughout job

family

- Partnered with senior management, to develop and implement job

usage guidelines

HR Generalist

. Provided general HR support for Finance, Actuarial, and Marketing

departments

. Supported corporate initiatives including the roll-out of: new

systems, processes, and training

. Coordinated market's college recruiting program

Houghton Mifflin (Publishing)-Boston, MA

July 1998 to May 2000

EMPLOYEE RELATIONS SPECIALIST

. Consulted with hiring managers to determine department staffing needs

. Sourced, prescreened, and consulted in the selection of new employees

. Provided career consultation and performance management guidance to

employees and managers

Compensation Analyst

. Established and maintained consultative relationship with line

managers

. Analyzed large quantities of data to develop recommendations and

trends

. Partnered with managers to perform individual and group job

evaluations

. Led all phases of participation in national salary surveys

. Coordinated company-wide annual merit increase program and main R&R

program

Health Advances (Management Consulting)-Wellesley, MA

February 1996 to July 1998

HUMAN RESOURCES COORDINATOR

. Managed the coordination of all college recruiting efforts

- Recruited at some of the top US MBA and undergraduate programs

(Harvard, Dartmouth, MIT, UPenn)

- Organized and attended career fairs and information sessions to

facilitate Corporate branding for a consulting start-up

organization

- Formulation/management of annual recruiting budget of $35K+

. Assisted in the selection and administration of all benefit plans

. Developed, maintained, and performed new employee orientations and

exit interviews

. Managed Administrative Assistant, including writing and administering

bi-annual performance/salary reviews

UNO Restaurant Corporation (Hospitality)-West Roxbury, MA

BENEFITS SPECIALIST-APRIL 1993 TO DECEMBER 1995

. Administered Corporate benefits program to more than 3,500 employees

nationwide

. Assisted in the design, implementation, and administration of

Corporate 401(k) program

. Administered confidential executive bonus program and Corporate

management performance appraisal process

Education and Training

POST-GRADUATE STUDIES BACHELOR OF ARTS

Project Planning, Boston University, 1994 Psychology, Boston University,

1992

Counseling and Psychological Testing, Northeastern University, 1993

Affiliations and Certifications

SOCIETY OF HUMAN RESOURCE MANAGEMENT (SHRM): 1997 TO PRESENT

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