RICK WEBB
**** ***** ****** ****., *********, CA 92054
571-***-**** • *********@*****.***
SALES and RECRUITING
Seasoned manager with over 20 years of experience building teams of highly qualified personnel capable of
devising and executing profitable business development and revenue growth strategies. Proven history of
building strong relationships with customers via effective communications and account management,
resulting in strong sales growth. Talented leader with a track record of multi-site operational management
and program administration. Expertise in recruiting, human resources, and employee development.
National Account Management • Recruitment & Training • HR Management • Operations
Sales Strategy • Program Management • Technical Staffing • Financial & Budget Administration
Contract Negotiation • Customer Relations • Process Improvement • Performance Management
Business Unit Management • Revenue Growth • Cost Avoidance • Conflict Resolution
PROFESSIONAL EXPERIENCE
RADIUS/SOTEC Resources, Sterling, Virginia • 2007-2009
$8 million technical staffing business.
Regional Recruiting Manager
Directed a team of technical recruiters in forging relationships with new clients and growing existing client
relationships to boost internal sales. Organized all sourcing projects and initiatives for the Mid-Atlantic
region. Evaluated and selected sourcing tools. Leveraged online job board sites and employment fairs to
uncover new business opportunities. Ensured optimal recruiter performance and production via reviews,
feedback, and counseling.
• Boosted sales by 15% by leveraging existing business contacts, including Harris Engineering Services
and American Systems.
• Enabled real time coaching, improved recruiter productivity, and facilitated recruiter efforts by developing
a performance feedback program.
ADECCO TECHNICAL SERVICES, Sterling, Virginia • 1994-2007
$20 billion global staffing solutions company targeting Fortune 1000 companies.
Area Vice President / Area Manager - Sales and Staffing
Managed business growth and development for the region. Launched sales strategies and operating plans
for 6 branch offices and personnel. Built solid relationships with new clients and nurtured existing client
relationships. Ensured satisfaction and appropriate handling for major accounts. Administered profit and loss
for $25 million in business. Developed proposals and consulted with 3 rd parties to negotiate contracts. Led a
team of cross-functional personnel, including contractors.
• Continuously improved year over year profits by 5-10%.
• Closed an FAA contract deal with Lockheed Martin for offsite design and build. Subsequently raised
margins by over 35% through negotiation of increases in contract rates.
• Program Manager for a large USPS QA contract. Secured a $50 million dollar contract for primary
services with the United States postal service. Ensured ISO branch registration for contract continuation,
resulting in another 5 year contract award.
• Ensured appropriate management of deliverables for multimillion dollar contracts with Dupont and
General Dynamics.
Resume
• Reduced turnover through performance incentives and training.
Resume
RICK WEBB • Page 2 • *********@*****.***
ADECCO / TAD TECHNICAL SERVICES, Raleigh, North Carolina • 1994-1996
$1 billion technical staffing firm acquired by Adecco.
Branch Manager
Oversaw all daily branch operations, including sales, staff recruitment, and payroll administration. Managed
all profit and loss. Directed the schedules and activities of a team of 3 recruiters and one sales person.
Ensured stability for a new business by creating targeted sales strategies and building strong relationships
with partners in the SMB market. Recruited, trained, and mentored a highly qualified team of personnel.
• Built a new office from scratch and led it to achieve profitability within the first 10 months of business.
• Engineered $3.3 million in sales growth over a 2 year period.
• Secured accounts with major clients such as Caterpillar, GTE Government Systems, and ValuJet Airlines.
• Honored with 2 sales achievement awards for closing large accounts within the first year.
CONTINENTAL AIRLINES, Houston, Texas • 1980-1994
$3 billion major national airline.
Director, Flight Training & Procedures
Led all training programs for in-flight and corporate personnel. Established training procedures and
methodologies for new hires, recurrent safety issues, and corporate staff. Developed policy and procedure
manuals. Coordinated training for both personnel and trainers. Certified new aircraft, performed proving
runs, and approved miniature evacuations. Maintained training curriculum compliance with FAA standards.
Served as regulatory liaison to the FAA.
• Cut republishing costs by more than $90,000 by creating a new crew manual with simplified revisions.
• Improved crew coordination and communication in order to reduce aircraft accidents and incidents via a
focused training curriculum uniting cabin and cockpit crew members.
• Developed contract safety training programs targeting smaller, understaffed airlines.
• Avoided thousands of dollars in training expenses by salvaging a damaged aircraft to create a training
cabin mock-up, rather than buying a new one.
FORMAL EDUCATION
Bachelor of Arts, Social Sciences 1979
California State University, Chico, California
TRAINING COURSES
Miller Heiman Sales System
Semco Internet Recruiting
Resume