Sales Administrative Assistant

Mrs. Tanuja S Govilkar

**** ***** ****

Schaumburg, IL 60194

E-mail: *********@*****.*** Mobile Phone: 847-***-****

SUMMARY

With over six years of experience in various customer facing positions,

Tanuja brings strong passion for customer service and enjoys interacting

with people to serve their needs. As a team player, she is always ready

to do whatever it takes to keep customers happy.

As a highly organized person and a fast learner, she can start contributing

very quickly. Her valuable ability to work in multiple roles helps deliver

solid bottom line results.

EXPERIENCE

Holiday Inn Chicago (IHG), Chicago, IL 1/2009 to

date

Sales Coordinator

- Developed loyalty among customers to generate repeat orders worth $50K.

- Closed $120K business on my own, and directly helped close additional

business worth $420K.

- Performed multiple roles successfully, namely, administrative assistant,

sales coordinator, and event planner. Recently, she has been entrusted

with the role of catering manager as well.

Double Tree Hotel (Hilton Group), Schaumburg, IL 3/2003

to 5/2008

Administrative Assistant, Sales and Marketing

- Achieved an internal audit rating of 3.95 out of 4 indicative of

superlative performance complemented with several "Employee of the Month"

awards.

- Developed proposals, financial reports, catering plans with a turn-around

time of 4-5 hours.

- Saved costs and reduced errors by implementing several office automation

ideas.

- Conducted training for new admin assistants hired for other properties.

- Single-handedly managed Sales and Marketing functions successfully, while

the entire staff had been at conferences once a year.

- Swiftly learned Hilton's Sales-Pro system by myself and trained others

later.

Target Stores, Arlington Heights, IL 11/2002 to

01/2003

Cashier, Sales Floor

- Sold twenty Target Credit Cards in a short span of four weeks.

- Became productive on day one of my job, requiring minimum training in

spite of no prior knowledge.

- Handled various types of sales transactions with minimal supervisor

involvement.

- Popular among co-workers and supervisors as an easy to work with and a

sincere contributor.

EDUCATION

BS in Chemistry, 1992

MS in Computer Management 1994

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