Project Manager Management Sql Server .Net Quality Assurance

Professional Profile

I am a Project Manager with over 20 years of experience in the Information

Technology Industry. Responsible for the execution of IT projects in a

timely manner, within budget and consistent with high standards of quality.

My project involvement may encompass any project phase from requirements

gathering, project planning and project control as well as post-project

evaluation to identify any improvements that can be made to the existing

processes.

. Project Management - Managed and successfully launched several small to

large complex projects including the implementation of a Provider Portal

using SharePoint technology, rewrite of Individual Quote system,

implementation of HIPAA security, American Community PPO network, Agent

Bonus system, quote and electronic application system enhancements.

. Resource Management - Managed web, quote and agent teams. Assigned

responsibilities and provided direction to the team members. Conducted

performance reviews.

. Business Analysis - Conducted requirements gathering and created work

breakdown structures. Analyzed testing processes and procedures and made

improvement recommendations to management.

. Quality Assurance - Created development standards and ensured that all

software products met standards and end user requirements. Performed

risk analysis, created test plans and test cases with expected results.

Education and Certifications

. Project Management Professional - PMI, USA 2005

. Computer Programming and System Design

Case Computer Systems, Chandigarh, India 1980

. Master of Arts - History

Bachelor of Arts - Political Science, History

Punjabi University, Punjab, India 1976

Industries

. Insurance

. Information Technology Services

Areas of Expertise

. Project Management

. Cost-Benefit Analysis

. Stakeholder Management

. Requirements Gathering

. Analysis

. Application Development

. Application Support

. Design Specifications

. Mentoring

Experience and Skills

. Microsoft Project

. System Development Life Cycle (SDLC)

. Project Management Body of Knowledge PMBOK

. SharePoint 2007

. Visual Basic

. .Net

. SQL Server

. Chronology of Experience

American Community Mutual Insurance April 2007 to January 2010

Industry: Life and Health Insurance

Position: Supervisor

Environment: PC/LAN, MS Windows XP, MS Windows 2003

Tools: Microsoft Project, SharePoint 2007, SQL Server 2000/2005, MS

Excel, MS Word

Supported Large and complex IT projects as well as small scale

enhancements. Successfully managed and implemented a provider portal,

web based agent bonus system, new individual and group health insurance

plans, American Community PPO network, individual quote and electronic

application system enhancements, proposal specific benefit charts,

dependent age changes, billing fee changes, transition of e-Vault to

ACMIC servers, bunisess expansion, compliance and infrastructure

projects.

Managed Web, Quote, and Agent teams.

Compuware Corporation July 2001 to March 2007

Industry: Information Technology Services

Position: Project Lead

Environment: PC/LAN, MS Windows 2000

Tools: Microsoft Project, ASP.Net, Visual Studio.Net, ADO.Net Visual

Basic 6.0, SQL Server 2000, Active Server Pages, HTML, VB

Script, JAVA Script, MS Access 2000, MS Excel, MS Word, MS

Front Page, Visual Interdev, MS Data Transformation Services,

Stored Procedures, TRANSACT SQL(T-SQL), Cascading Style

Sheets, Crystal Reports, QARun

Managed and successfully launched several small to large complex projects

involving rewrite of Individual Quote System using .Net technology,

implementation of HIPAA security, interface between client and third

party administrators' systems, Agent Portal and public website

enhancements. Performed requirements analysis, created work breakdown

structures. Created test plans and test cases with expected results.

Reviewed design and coding done by team members.

Position: Programmer/Analyst

Environment: PC/LAN, MS Windows 2000

Tools: ASP.Net, Visual Studio.Net, ADO.Net, Visual Basic 6.0, SQL

Server 2000, Active Server Pages, HTML, VB Script, JAVA

Script, MS Access 2000, MS Excel, MS Word, MS Front Page,

Visual Interdev, MS Data Transformation Services, Stored

Procedures, TRANSACT SQL(T-SQL), Cascading Style Sheets,

Crystal Reports, QARun

Coordinated and developed Individual Quote System. Performed

requirements analysis, Analyzed, designed and created database. Designed

and coded Rate Engine and web pages. Created Crystal Reports Interface.

Reviewed work done by the team members.

American Community Mutual Insurance April 1989 to June 2001

Industry: Life and Health Insurance

Position: Programmer/Analyst

Environment: PC/LAN, MS Windows 98, IBM Mainframe, OS/2

Tools: Visual Basic 6.0, SQL Server 97, Active Server Pages, HTML, VB

Script, JAVA Script, MS Access 97, MS Excel, MS Word, MS

Front Page, Visual Interdev, Natural, ADABAS, Panvalet, JCL,

TSO/ISPF

Converted Group Renewals system to Visual Basic to make Group Quote and

Group Renewal new business rate calculation consistent and to eliminate

duplicate effort. Designed, coded, tested and implemented new group

health plans. Modified Individual Administration System to make it Y2K

compliant and provided production support on-site as well as on-call

support during off-hours.

Position: Programmer

Environment: IBM Mainframe, OS/2, MS Windows 95

Tools: Natural, ADABAS, COBOL II, TSO, Panvalet, XPEDITER, File-AID,

VSAM,

CA-Dispatch, RPGII

Developed, coded, and implemented on-line and batch programs for a new

Individual Administration System. Designed and created user interface

screens and end-user reports. Interacted with the end-users to

investigate and resolve problems. Provided production support on-site as

well as on-call support during off-hours.

Position: Media Administrator

Environment: IBM Mainframe, OS/2, MS Windows 3.1

Tools: Overlay Generation Language (OGL), Page Printer Formatting

Aid(PPFA), Panvalet, CA-Dispatch, CA-1, CA-7, JCL, COBOL,

TSO/ISPF

Developed, coded and implemented the Overlays, Formdefs and Pagedefs to

convert the existing reports to IBM AFP printers. Replaced the pre-

printed forms with the OGL forms thus saving company thousands of

dollars. Designed and coded agent commission statements for in-house

printing which resulted in a quicker turnaround and savings.

Administered the nightly job scheduling through CA-7, administered CA-

Dispatch, managed tapes and microfiche.

Professional Training

Instructor Led Training

. Principles and Practices of Supervision - American Society of

Employers

. Principles and Qualities of Genuine Leadership - AchieveGlobal, Inc

. Developing Team Agility - AchieveGlobal, Inc

. Conducting Performance Reviews - AchieveGlobal, Inc

. Microsoft Project - PMI HVC Chapter

. Crystal Reports - New Horizons Computer Learning Center, Livonia,

MI

. PC Hardware Maintenance and Repair - New Horizons Computer Learning

Center, Troy, MI

. Power Point - New Horizons Computer Learning Center, Livonia, MI

. EntireX XML Mediator - Software AG Training Services

. Advanced Visual Basic - Washtenaw Community College, Ann Arbor, MI

. C - Washtenaw Community College, Ann Arbor, MI

. Mastering Natural- Software AG, MI

. COBOL II- Oakland Community College, Farmington, MI

. Principles of Programming Logic - Henry Ford Community College,

Dearborn, MI

. Operating Systems and Concepts - Henry Ford Community College,

Dearborn, MI

. RPG - Henry Ford Community College, Dearborn, MI

. Assembler - Henry Ford Community College, Dearborn, MI

Computer Based Training

. Java Programming - Schoolcraft Community College, Livonia, MI

. Creating Web Graphics - Schoolcraft Community College, Livonia, MI

. Java Script - Schoolcraft Community College, Livonia, MI

. HTML - Schoolcraft Community College, Livonia, MI

Professional Associations

o Member Professional Management Institute

o Member PMI Huron Valley Chapter

o Member PMI HVC Toastmasters Club

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