Canton, GA ***** 404-***-****
*********@*****.***
Jennifer Rodriguez, RHIT, CPC
Objective Self motivated leader with acquired knowledge through
quality education and 17 years of diverse healthcare
experience is pursuing an opportunity to best utilize
my skills and expertise in a medical practice. I
possess the determination and service skills to
deliver the performance as a practice manager with an
enthusiastic sense of obligation and diligence. My
leadership qualities can help manage work efficiently
and achieve the goals of the organization.
Work experience August 2004-Present Cherokee Women's Health
Specialists Canton, GA
Office Manager
Manage 20 employees in two office locations
Assisted with the design and implementation of the
groups first Electronic Medical Record System
Manage and maintain I.T. systems and provide training
to physicians and staff for EMR and Practice
Management hardware and software.
Provide oversight and management for revenue
enhancement and Accounts Receivables.
Ensures proper AMA coding guidelines are met.
Negotiates with vendors for equipment, supplies and
services
Provides performance evaluations for staff and makes
recommendations for compensation adjustments
Produces monthly reports for strategic business
planning and production.
Coordinates and leads staff and physician business
meetings
Oversees and coordinates staffing levels to ensure
proper and efficient coverage for all departments.
Provides special ad hoc analysis for project
evaluations and new services.
March 2004- August 2004 Kaiser Permanente
Atlanta, GA
Coding Quality Analyst
Performed medical records audits for compliance and
billing correctness.
Corrected coding errors via an electronic medical
record system
Developed and facilitated coding training for
providers
May 2002- March 2004 Occupational Solutions
Alpharetta, GA
Accounts Manager
Posted and submitted worker's compensation claims for
radiological services
Posted payments and reconciled outstanding A/R
balances
1999- 2002 Cherokee Women's Health Specialists,
P. C. Canton, GA
Accounts Manager
Processed all in-patient and office out-patient
charges according to AMA coding guidelines
Resolved insurance denials and posted insurance and
patient payments
Surgery Coordinator
Pre-certified surgeries, obstetrical services and
in-office procedures
Scheduled surgery cases
Made payment arrangements for coinsurance and
self-pay balances
1997-1999 Atlanta Ear, Nose and Throat
Marietta, GA
Office Manager
Managed the office and staff for two satellite
offices and two providers. Responsible for account
payables and receivables
Managed front office process and covered for staff as
needed
Developed and maintained providers schedules
Posted office charges
1992-1997 Medical Associates of North Georgia
Canton, GA
Specialty Center Supervisor and Precertification
Specialist
Directed front office area for rotating specialists
Scheduled appointments and posted charges
Pre-certified cases for procedures in a fully
equipped diagnostic center that included mammography,
CT, Nuclear Medicine, Cardiac Stress Tests and
Endo-colonoscopies.
Initial position held with MANG was Medicare and
Medicaid Specialist which included managing A/R and
payment posting
Education 2006 DeVry University
Alpharetta, GA
Health Information Technician, Associates in Science
(AS)
1990 Appalanchian
Technical College Jasper, GA
Physician's Medical Assistant (MA)
Accreditations 2008 Registered Health Information Technician
(RHIT)
American Health Information Management Association
(AHIMA)
2001 Certified Professional Coder (CPC)
American Academy Professional Coders (AAPC)