Manager Project

Randall L. Melvin

**** ******* ***** * Nashville, Tennessee 37211

Email: *******.******@*****.*** (C) 623-***-****

MANAGEMENT / TALENT DEVELOPMENT / PROJECT LEADER / FINANCE

TEAM LEADER/BUILDER - CHANGE AGENT - TALENT TRAINING - PROCESS RE-

ENGINEERING - COACHING - DECISION MAKING - RESULTS ANALYSIS - PLANNING &

FORECASTING - MOTIVATOR - GLOBAL - PARTNERSHIPS - CAREER DEVELOPER -

FINANCIAL INTEGRITY - IMPLEMENTOR - COMMUNICATOR

A people driven, results oriented professional with proven experience in

talent development and financial management. Demonstrated ability to lead

teams, culture growth, and manage multiple projects. Extensive background

in leading initiatives that drive personal growth and business decisions.

Solid experience in people leadership, financial results analysis, planning

and forecasting, and business communications. Effective communicator with

the ability to coordinate cross functional teams in order to deliver

business results in a fast paced, changing environment.

PROFESSIONAL EXPERIENCE:

DIRECT GENERAL INSURANCE CO. - Nashville, TN July

2009 - Present

> Sr. Financial Analyst -Planning and Analysis July 2009 -

Present

Oversee the budgeting and forecasting of revenue for Direct General

Insurance Company

AMERICAN EXPRESS CO. - Phoenix, AZ October 2002 -

July 2009

> Manager Finance, Global Reporting December 2008 - July 2009

Led a team of direct reports that managed the results analysis and

global reporting for various operational functions within American

Express.

> Manager Finance, Corporate Planning & Analysis November 2006 -

December 2008

Led a team of analysts who managed the accounting and financial

analysis for various operational functions within American Express.

> Financial Analyst, Corporate Planning & Analysis July 2004 -

November 2006

Actively participated in the planning, forecasting, and results

analysis of the American Express Finance organization.

> Financial Analyst, Service Delivery Network Finance October 2002

- July 2004

Actively participated in planning, forecasting, and results analysis

in the Service Delivery Network Finance organization including both

proprietary and non-proprietary sites.

CAREER HIGHLIGHTS:

> Led the initiative of producing a multi-functional reporting tool that

included both financial expense data and over 100 key operational

metrics. This process involved creating cross-functional teams and

collaborating with multiple business departments to gather and

translate data. This resulted in providing a single, monthly resource

used by Senior Leadership to make operational business decisions. This

project also reduced work efforts by eliminating several hundred pages

of analysis in various reporting packages.

> Achieved sound financial reporting of over $200 million of annual

expenses within the Service Delivery business unit of American Express

by ensuring journal entry integrity, performing quarterly balance

sheet reviews, implementing enhanced departmental accounting

processes, and partnering with the Controllership department to ensure

proper controls were in place.

> Developed requirements used to project manage the alignment and

transition of accounting, forecasting, and reporting work streams

among various departments within American Express during re-

engineering efforts. Created a project plan to identify areas of

transition, established standards for training materials and

procedures, and managed critical timelines. Completed the transition

within the allotted time.

RANDALL L. MELVIN PAGE

TWO

> Drove solutions that provided customers with the capability to access

data housed within our department. This was done by developing

training materials and forming a global team of experts. These

strategies allowed customers access to information previously not

available to them, enabled them to become self-sufficient in their

analysis, and reduced additional work efforts of my staff.

> Developed customer scorecards used quarterly to gather feedback

regarding our team's performance. This resulted in a positive feedback

tool and created stronger communication among departments.

> Utilized yearly leadership development plans for my staff to encourage

employee growth.

> Implement project teams led the by my staff. These teams were created

to provide analysts the opportunity to gain project management

experience and provide exposure to senior leadership. These projects

also benefited the department by providing reengineering, process

improvements, and increased financial integrity.

> Led the migration of additional reporting and accounting

responsibilities into our department from other business units.

> Effectively communicated monthly results to Senior Leadership,

including the CFO of American Express, using various techniques.

Methods used included presentation materials and reporting that

consolidated key business drivers and commentary into actionable

items.

> Utilized situational leadership to better understand the various

styles needed to lead my staff. This was accomplished by tailoring

feedback and communication methods. Examples include developing trust

while going through organizational re-engineering by being open and

honest, always providing constant communication.

> Established control procedures for budget and forecast submissions

from various departments. The control schedules contained all data

needed to ensure forecast accuracy. This method was very successful in

maintaining strong controls, preserving integrity, and providing quick

references to guarantee accuracy.

> Created budgets and forecasts for various operational departments

within American Express. This included analyzing metric data and

partnering with customers to understand trends.

> Effectively led the Employee Engagement team which provided

opportunities to drive key initiatives, plan multiple team/talent-

building events, and address sensitive issues within to bring them to

closure.

> Developed procedures used to produce revenue planning for the Direct

General Insurance Co. The revenue planning model was implemented by

collaborating with multiple partners to collect metric and pricing

information.

COMPUTER SKILLS:

> Microsoft Excel, Word, Access, Outlook, Publisher

> Hyperion/Oracle Products including Essbase

EDUCATION & PROFESSIONAL DEVELOPMENT:

> WESTERN INTERNATIONAL UNIVERSITY - Phoenix, AZ - MBA - Concentration

in Management

> FAULKNER UNIVERSITY - Montgomery, AL - BS in Business Administration

> SITUATIONAL LEADERSHIP I & II - Blanchard/Hersey professional training

> JUMPSTART - American Express six month intensive leadership training

course

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