Manager Project

Shannon Paul Nunez January **, ****

*** ******* **.

Bossier City, LA 71111

Attn: Hiring Representative

Re: Plant Manager Position

Dear Hiring Representative,

I was very excited when I came across your advertisement for a Plant Manager position in the Lafayette area. With over

fifteen years of progressive plant leadership experience, I understand the opportunities and challenges that corporations face

in this rapidly changing environment. I also understand that obtaining value-added business solutions and making sound

business decisions are critical to a company’s success.

A summary of my plant leadership experience includes:

- Over fifteen years of progressive plant leadership experience

- Safety & Quality - Experience in driving improved safety and quality performance through positive reinforcement

and accountability

- Current and previous responsibilities in manufacturing, operations, engineering, maintenance, technical

support, quality, EHS, project management, material handling, shipping, etc.

- Lean manufacturing certified in all relevant areas

- Goals/KPI Driven – Business/Operations Improvement Metric Index Development & Execution

- Former Instructor at University of Louisiana – Lafayette (Operations Management Course – BSAT 382)

- Education = BS, MS, MBA, and continuing education in International Competitive Strategy

I am a well-disciplined, highly self-motivated individual with a strong desire to succeed. Therefore, if you are searching for a

candidate who has the ability to directly assist your organization in impacting the bottom line through effective execution of

operational excellence techniques, then I feel confident that I am well suited for this position.

I am originally from South Louisiana and have an ultimate goal of moving back to this area of Louisiana specifically near Lafayette.

I welcome an opportunity to discuss my work experience and qualifications with you in person. I can be reached at 318-***-****

or 318-***-****.

Sincerely,

Shannon Paul Nunez

SHANNON PAUL NUNEZ

115 Couples Drive Bossier City, LA 318-***-****

Professional Profile

MBA Graduate with a record of success in leading Operations Excellence Programs including lean manufacturing, quality

engineering, operational/business metrics (e.g., Six Sigma Green Belt). Creative problem solver with the ability to drive

business efficiency, resolve conflict, improve morale, and consistently exceed business and quality improvement goals

through effective execution.

Related Experience

Dr. Reddy’s Pharmaceuticals (Generics Pharmaceutical Company) – Former BASF Site

Director of Operations

• Responsible for the manufacturing and packaging of consumer pharmaceutical finished good products including solid dose

tablets (OTC & Rx), liquids, and creams

• Direct and lead a team of 5 operations/packaging coordinators including the Training Manager and Operations Project

Coordinator with nearly 100 indirect reports in the entire operations organization (i.e., Shift Leads, Tooling Techs, Maintenance

Techs, Manufacturing Operators, Packaging Operators, etc.)

• Aligned operations excellence strategy with corporate and site strategies including the development of product value

streams/process lanes

• Coordinated operational aspects of product tech transfers from Dr. Reddy’s India plant

• Facilitated compression/sorting knowledge sharing initiative between Dr. Reddy’s India plant and US plant

• Developed flexible work teams to ensure optimization of labor cost structure

• Directed the development efforts of a level-based cross-functional/team training program to support the value stream

teams’ abilities of being able to work in various areas of the plant

• Created KPI operations/team performance index metrics which align with corporate and site metrics

• Established operational excellence goals/targets which align with corporate strategic goals & objectives

• Facilitated cross-functional initiatives such as Lean Manufacturing Training, Value Stream Mapping, 5S,

Quick Changeover, Pull Techniques, Capacity Increase Kaizen Events, etc.

• Bottom Line Impact of these initiatives include:

72% Reduction in Operations/Packaging Overtime Costs

45% Increase in Overall Factory Productivity (Production Units/FTE-Full Time Equivalent)

35% Average Reduction in Overall Manufacturing Processing Time resulting in increased

capacity (allowing site to be more competitive in quoting/acquiring new business)

42% Average Packaging Line Efficiency Improvements resulting in increased capacity (allowing

site to be more competitive in quoting/acquiring new business)

44% Reduction in Changeover Times on Packaging Lines

• Selected as a participant in BASF’s High Potential Employee Program at BASF Corporate Offices in Germany

• Participated in Pharma Round Table Conferences in Germany and Japan focused on Lean Manufacturing/Process

Optimization efforts (Visited Toyota Plant & Supplier of Toyota Parts in educational effort to learn additional TPS techniques)

• Guest Speaker at Lean Manufacturing Conference

NOKIA CORPORATION

Senior Operations/Engineering Manager

• Directed and led a team of 8 operations/engineering management direct reports with nearly 500 indirect

reports in the entire operations/engineering organization

Direct Reports Included: Mobile Enhancements Operations Manager, Mobile Phones Production Manager,

Production/Shipping Manager, Industrial Engineering Manager, Factory Projects Manager (i.e., NPI Activities), Production Support

Manager (i.e., Maintenance Technicians), Test Engineering Manager, & Factory Planning Manager

• Responsible for $10 Million Engineering Capital & Expense Budget

• Developed and executed vision and strategy for engineering & operations organization

• Aligned strategic vision and strategy to bottom line impact goals and objectives

• Created KPI metrics index focused on operational performance such as Cost, PPPMH, OTD,

Phones/Hour, 5S Audit Scores, etc.

• Developed benchmarking methodologies to successfully monitor performance with other Nokia

factories, etc.

• Directed the efforts of the Operations Excellence Program throughout the plant by utilizing Smart/Lean

Manufacturing Principles and Metrics Tools to drive focus for bottom line impact

• Introduced Engineering Communication Program ensuring that the entire Nokia Fort Worth Factory is

fully aware of all engineering related activities

• Engineering & Operations Team was formally recognized in 2 Americas Time Zone Meetings for their

outstanding execution results of efficiency improvements and effective deployment of customer security

mechanics

• Collaborated with Global and Americas Time Zone Nokia personnel as it relates to Engineering and

Operations programs, projects, and other related issues

• Facilitated initiatives such as Smart/Lean Manufacturing Training, Value Stream Mapping, 5S, Quick

Changeover, Capacity Increase Kaizen Events, PPPMH Kaizen Events, etc.

Bottom Line Impact of these initiatives include:

30% Reduction in Cost Per Phone (DL/Unit)

Team broke a Factory Cost Record in January 2006

o

24% Increase in OTD (On-Time Delivery)

29% Increase in PPPMH (Phones Per Paid Man Hour)

Team broke an Efficiency Record in March 2006

o

100% Increase in Phones/Hour (i.e., 450/Hour to 900/Hour)

200% Increase in Phones/Hour in Nokia Reynosa, Mexico Plant (i.e., 300/Hour to 900/Hour)

This was a knowledge sharing activity based on the success in the Fort Worth Plant

o

50% Reduction in MFR (Manufacturing Failure Rate)

UNIVERSITY OF LOUISIANA – LAFAYETTE (MANUFACTURING EXTENSION PARTNERSHIP OF LA)

Director of Manufacturing Productivity (i.e., Hands-on Lean Manufacturing Strategic Partner/Consultant)

• Directed and implemented lean facilitation projects at multi-million dollar worldwide organizations in

areas such as strategic alignment, lean performance metrics, value stream mapping, set-up reduction, 5S, POUS,

TPM/OEE, cellular manufacturing, pull/kanban systems, lean office/non-manufacturing processes, facility layout

projects, etc. A few examples of the results of these projects include:

$1,000,000 Inventory Value Reduction

$750,000 Annual Production Costs Savings

$600,000 Annual Available Capacity Increased

50% Increase in Machine Uptime

55 % Reduction in Cycle Time

45% Reduction in Set-up Time

44% Increase in Daily Productivity

• Provided various levels of lean manufacturing training using simulations as well as specific target areas

for well over a thousand executives, managers, engineers, & operators from the following organizations: BASF,

Halliburton, John Deere/Cameco, Baker Oil Tools, Frank’s, Aggreko, Diesel Specialists, Stuller Settings,

Cadbury Schwepps, Tony Chachere’s, Willamette Valley Company, Eclectic, Carboline, Carbo Ceramics, etc.

• Performed numerous lean manufacturing assessments as well as company-wide assessments for some of

the companies mentioned above as well as many others

• Hands-on experience of implementing complete Lean Enterprise transformations along with production

planning systems & processes side-by-side with line managers

• Consulted with lean manufacturing clients in analyzing and improving each product families’ value

stream from receipt of raw materials through shipment and beyond.

• Cross-functional lean team development/coaching/mentoring, which also involves recruiting effective

team members

• Lead cross-functional team kaizen project events such as lean opportunity identification, action plan

preparation, value stream mapping projects, product/facility layout projects, supply chain improvement projects,

etc.

• Developed and executed lean performance metrics index tools using Six Sigma Methodologies/SPC

techniques to ensure execution, progress, and success of these lean projects and presented/reported on the results

to the company executives, management, and floor operator level employees

• Provided strategic direction, guidance, and coordination of schedules for team of 7 lean manufacturing

staff (i.e., salaried degreed professionals) engineers/consultants who also provided lean consulting

services/training throughout the State of Louisiana

• Increased billings/revenue of Manufacturing Productivity Division by 4X during a 2 year timeframe

• Developed lean manufacturing handbook, assessment tools, & lean manufacturing training materials

• Operations Management Adjunct Instructor at the University of Louisiana – Lafayette (BSAT 382)

AMX CORPORATION

Operations Project Manager

• Directed/chaired the efforts of Director-level representatives from Product Management, Marketing,

Engineering, Operations, Customer Service, Technical Support, and Finance in the creation of Business

Improvement Processes

• Managed the efforts of the New Product Introduction (NPI) Operations Team

• Developed & implemented NPI Lean Improvement Process:

This improvement process resulted in a 67% reduction in Product Time-To-Market

• Created other NPI related processes to include areas such as: Order For Development/Business Case

Guidelines, Product Transfer Guidelines, Prototype Contract Manufacturer Selection Guidelines,

DFM/DFX/DFQ Processes, and Engineering Change Notification Processes

• Managed/Analyzed the support efforts of the AMX Supply Chain Solution Project, “Rosetta Project”

This supply chain/lean project resulted in a $1.7 Million Annual Savings in procuring component parts

• Prepared, presented, and implemented corporate strategies for structuring departments within the

Operations Organization to improve the communications, efficiencies, and overall productivity

• Developed Operations Performance Index to include measuring the status of areas such as: Gross

Margins, Inventory Levels, Customer Returns, Product Quality, Production Costs, etc.

• Developed and implemented an Internal Quality Auditing Program as well as a Product Quality Index

to include measuring the Product Quality of new products as well as existing products

• Directly interfaced with all levels of AMX personnel (i.e., President, Executives, Management, Line

Employees, etc.)

• Presented multiple executive-level presentations on Process Improvement Initiatives, Status’, &

Results

• This position reported directly to the Executive Vice President of Operations

FUJITSU NETWORK COMMUNICATIONS, INC.

Quality Engineer – Level III/Project Manager

• Managed the efforts of the Service Business Improvement Team

• Directed/chaired the efforts of the Outage Prevention Team comprised of Directors and Sr. Managers

from Customer Service, Manufacturing, Technical Support, Training, and Service Installation

• Developed a Service Quality Index for measuring customer satisfaction. This index included

benchmarks such as: Workmanship, Invoicing, Customer Complaints, Completion Times, etc.

• Established corporate business improvement and outage prevention objectives/targets

Achieved a 71% annual reduction in installer caused outages

Attained an estimated $175,000 annual cost avoidance in regards to human factor caused outages

• Successfully led a 3,500 member organization to its ISO 14001 Registration in a 12-month time frame

and under budget

• Managed a 10-member cross-functional ISO 14001 Leadership Team in the development,

implementation, and maintenance of an ISO management system

• Developed and implemented an effective ISO 14001 awareness campaign, which was instrumental in

changing the culture of the company in the way employees from top management to the line employees

positively view and participate in the ISO efforts

• Supervised Environmental, Health, & Safety Compliance Engineering Staff

• Achieved a 70% Reduction in operating costs through implementing technological enhancements

EMPLOYMENT HISTORY:

2006 – Present Director of Operations Dr. Reddy’s (Site recently acquired from BASF)

(Associated with site also in 2005 in consultant role) Shreveport, LA

2005 – 2006 Senior Operations/Engineering Manager Nokia Corporation (Operations Transferred to Mexico)

(Plant Closure) Fort Worth, TX

2003 – 2005 Director of Manufacturing Productivity University of Louisiana – Lafayette

Mfg Extension Partnership of LA

Lafayette, LA

1995 - 2003 Operations Project Manager AMX Corporation &

Quality Engineer – Level III Fujitsu Network Communications, Inc.

Richardson, TX

EDUCATION:

Indiana University – Kelley School of Business (Kelley Direct)

2009 – Current

Bloomington, Indiana

- Currently pursuing an MS Degree in Strategic Management

• Specialization: Global Management

• Completed Courses:

International Competitive Strategy

o

Strategic Marketing Management

o

Global Business Environment

o

Amberton University (Former branch of Abilene Christian University)

1995 - 1998

Dallas, Texas

- Master of Business Administration, MBA - 1998 Graduate

• Specialization: Management

- Master of Science, MS - 1997 Graduate

• Specialization: Human Relations & Business

University of Louisiana-Lafayette

1989 - 1994

Lafayette, Louisiana

- College of Engineering, BS – 1994 Graduate

Major: Industrial Technology

COMPUTER - Microsoft Suite to include: Word, Excel, Access, Outlook, Power Point, Project, Visio

SKILLS:

CONTINUING

EDUCATION: - Current Good Manufacturing Practices (cGMPs) Course

- Six Sigma - Green Belt (Institute of Industrial Engineers – IIE)

- Time Wise Supply Chain Solutions

- Lean Mfg Certified - VSM/5S/Set-up Reduction/Pull-Kanban/TPM

- ISO 9001:2000 & ISO 14001 Lead Auditor Certifications

- ISPE (International Society for Pharmaceutical Engineering) Member

- APICS Member & AMA Member

- North Louisiana Manufacturers Management Council Member

- Annual Participant in United Way Day of Caring

- Guest speaker (Lean Manufacturing) – Manufacturing Productivity Conference

- Professional Development Books of Reference:

1) “What the CEO Wants You To Know” By Ram Charan

2) “Good to Great” By Jim Collins

3) “Execution” By Larry Bossidy & Ram Charan

4) “Integrity” By Dr. Henry Cloud

Contact this candidate