Jackeline Ramos
** *** **. ********, ** *****.
************@*****.***
Objective To bring new ideas and high standards with
professionalism in performing my duties to the best
of my abilities and knowledge.
Experience 2006 - 2009 Head Start
Lawrence, MA
Administrative Assistant
Maintain a professional and comfortable environment
in the front desk area.
Multi task responsibilities
Train new staff
Responsible for new staff orientation
Organize and manage events and projects
Manage and evaluate staff vacation and personal time
Review accuracy of all time sheets for all Head
Start staff
Translate office documents, letters and memos from
English to Spanish.
Responsible for supplies inventory and supply
orders.
Schedule all interview appointments for new
applicants.
Computer Data Entry using Excel, Microsoft and
creating presentations with Power Point.
2004 - 2006 Head Start
Lawrence, MA
Secretary
Bilingual (Spanish, English) Perfect reading and
writing.
Customer and Personal Service - Knowledge of
principles and process for providing customer and
personal services. This includes customer needs
assessment, meeting quality standards for services,
and evaluation of customer satisfaction.
Multi task responsibilities such as answering
telephone, faxing, filing and copying.
Recruit and train new staff.
Responsible for financial analysis of all
applications.
Meet and greet visitors with an energetic and
motivated attitude.
2003 - 2004 Head Start
Lawrence, MA
Teacher Assistant
Lead educational and playful preschool games to
prepare children for kindergarten.
Encourage children to be independent.
Provided a safe, nurturing environment in which
Preschool children can explore.
Implemented individualized curriculum.
2002-2003 City Core (L. F. D. Charter
School) Lawrence, MA
Teacher Assistant / Ameri-Corps Member
Served as a first grade classroom Teacher Assistant.
Managed entire class and a small group sessions
tutoring.
Handled special projects and events.
Help students read and prepare them for second grade
Create fun activities to keep children motivated
with their assignments
1999- 2001 Fenton Courthouse Children Center
Lawrence, MA
Teacher Assistant (Community Day Care) Preschool
Provided care to children of families visiting the
courthouse.
Lead educational, art, and science activities with
children.
Light administration work. (Computer entry)
Education BSBA Management 2009
Cambridge College
Cambridge, MA
1999 Northern Essex Community College
Haverhill, MA
Liberal Arts
Awards Behavior Management
Working with Young Parents
Parent Communication
Teaching Self Discipline
Inclusive Pre- School Environment
First Aid and CPR
Certified Child Care Professional (Salem State
College)
Volunteer AmeriCorps Member volunteers in the community of
Lawrence by cleaning parks, rivers, and doing
special events for children.