Summary:
. Over ** years of IT experience as Software Engineer, Team Leader,
Project Lead and Project Manager.
. Experience includes Web application design, development, deployment,
Project Management, Quality Assurance and gathering Business
requirements.
. Involved in complete software development life cycle from discovery,
requirement analysis, high level and low level design, development,
testing to deployment.
. Experienced in client interactions, project planning, tracking and
monitoring activities.
. Proficient in managing development teams and working with teams
situated in different geographical locations.
. Very proficient in SDLC process. Represented the assessment team for
SEI-CMM assessment and certification in the previous organization.
. Ability to work effectively on multiple projects. Also exposed to
Agile methodology of development.
. Effective communication in verbal and written forms.
Education and Computer Related Certification:
. Bachelor's degree in Electrical Engineering from Bangalore University
(India), 1994.
. Microsoft Certified Professional, MCP in Developing and implementing
Web Applications with Microsoft C#.Net and Microsoft Visual Studio.Net
Technical Skills:
Dot Net: C#, VB.Net, ASP.Net, ADO.Net, Web Services
OS: Windows 2000, NT, 9x, 3.x, DOS
Languages & Tools: JavaScript, VbScript, Active Server Pages
(ASP), Visual Basic, T-SQL
Databases used: SQL Server 7.0/2000/2005, MS-Access
Platforms: MS Windows, Microsoft.Net framework, IIS, Share Point
portal server
Other Languages & Tools: Visio Studio 2005 Team Suite, Visio 2003,
Visual Source Safe, Microsoft Project Plan, COBOL, C,
CICS, JCL, Rational, Revolve 2000 Smart
Find/SmartFix,
Functional Area: Web Application Development, Web Services
Supplemental Training:
1. .Net Framework, ASP. Net, VB.Net, C#, Socket programming, Web Services
2. Project Management training from PMI.
3. Quality Management System
Work Experience:
Sep 2009 - Current
Senior applications developer at Wells Fargo bank
Description:
Wells Fargo & Company, through its subsidiaries, provides retail,
commercial, and corporate banking services principally in the United
States. The company operates through three segments: Community
Banking, Wholesale Banking, and Wells Fargo Financial. Services
include consumer and business banking, investment management,
insurance, and venture capital investment.
Roles and Responsibilities:
. As part of Wells Fargo's Business Technology solutions group,
worked on key customer facing projects related to ATM hardware
reporting and Compromised Customer related Information systems.
. Was involved in the Object Oriented Design and data modelling of
core reports and applications using Microsoft Visio based on the
functional specification provided by the business development team.
. Responsible for developing and testing of reports related to the
health, availability and performance of Wells Fargo and Wachovia
ATMs using ASP.Net, C# and ADO.Net.
. Responsible for developing a utility to open multiple worksheets of
ATM hardware reports in a single excel workbook using Excel/HTML
approach.
. Responsible for developing presentation, business and data layers
for all the application development/enhancement projects I was
involved in.
. Responsible for creating SQL stored procedures and functions. Also
responsible for creating SQL scripts for deployment.
Environment:
.Net Framework 2.0, Visual Studio 2005 Team Suite, C#, UML, SQL Server
2005, MS Visio
Nov 2007 - July 2009
Senior developer/Team Lead - Intervoice (Recently acquired by Convergys)
Description:
Intervoice is a market leader in voice and speech applications helping
worldwide customers manage millions of customer interactions each day.
Intervoice Banking, a comprehensive telephone banking application is a
packaged, feature-rich, speech and touch tone enabled telephone
banking solution that provides customers with anytime, anywhere access
to their account information.
Roles and Responsibilities:
. As part of Intervoice's banking team, worked on core partner
integrations which included integrating various back end cores with
the existing Interactive Voice Response product.
. Responsibilities included customer interactions, requirements
gathering and analysis, design, creation of functional
specifications, development, deployment and knowledge sharing among
business groups.
. Acted as liaison to various partners at core providers, provided
enhancement request estimates and supported Real Care on all core
related production issues.
. Was instrumental in the success of core integration efforts for
Fiserv XP and Episys cores.
. Learnt Java on the job and improvised one of the java tools using
Castor/Java for one of the forthcoming releases.
Environment:
.Net Framework 2.0, Visual Studio.Net 2005, Socket programming, Web
Services, C#, UML, SQL Server 2005, MSDE, MS Visio, PVCS, Java JDK,
Castor
May 2007 - Oct 2007
Senior developer/Team Lead - JP Morgan Chase
Description:
JP Morgan Chase offers clients a convenience check program to complement
traditional commercial card programs. Card holders use checks to pay for
goods and services from merchants that do not accept credit cards. The
scope of this project was to develop an end-to-end process automation for
convenience checks issued.
Roles and Responsibilities:
. Responsibilities include requirements analysis, design, creation of
Functional specifications, development, deployment and knowledge
sharing among business groups.
. Played a key role in driving design and developmental activities
for GSA convenience check product.
. Was instrumental in propagating knowledge relevant to milestone
deliverables across various business stakeholders and project
teams.
Environment:
.Net Framework 2.0, Visual Studio.Net 2005, ASP.Net, Web-Forms, Win forms
C#, UML, SQL Server 2000, MSDE, Enterprise Library 2.0, JavaScript, SQL,
MS Visio, Visual Basic 6.0, Visual Source Safe, N-Unit
Jan 2007 - Apr 2007
Senior developer/Team Lead - Equity Office Properties
Description:
Equity Office Properties Trust (EOP) is the largest real estate
investment trust (REIT) and largest office building owner and manager in
the United States, its portfolio comprises of more than 700 properties
and 126 million square feet of office space.
Roles and Responsibilities:
. Involved in support and maintenance of mission critical
applications related to Property and real Estate Management.
. Responsibility includes developing new features for existing
applications and providing break fixes with quick turnaround time.
. Involved in requirement analysis, development and testing.
Environment:
.Net Framework 1.1, Visual Studio.Net 2003, ASP.Net, Web-Forms, Win forms
C#, UML, SQL Server 2000, 2005, MSDE, JavaScript, SQL, MS Visio, Visual
Source Safe, Enterprise Library's DAAB.
Trigent Software Mar 1998- Dec 2006
The following are the projects I worked on at Trigent:
Jan 2005 - Dec 2006
Project Lead - eBags Inc, Denver cxc
nb
Description:
Online portals for eBags, Inc for eBags U.S, eBags UK, and Shoedini.com
websites on Microsoft.Net platform.
Roles and Responsibilities:
. As one of the lead technical people involved in setting up the
development team for a leading U.S based online retailer on the
dotnet platform Responsibilities included client co-ordination,
process definition and design, requirements definition, creation of
Functional specifications, development and execution.
. Was part of the team that was responsible for developing
applications and processes to support high growth in customers and
transactions.
. Involved in architecture and design related activities.
. Mentored and lead a team of 4 on small to medium sized application
development projects (1-6 months) on the DotNet platform.
Mar 2004 -Dec 2004
Team Lead - Campaign Management System for Amergent, U.S.A
Description: Development of a web based Campaign Management system on the
DotNet platform.
2003/04
Team Lead - Request for Executive Approval System for Kruger Inc, Canada
Description: Web based executive approval system on the DotNet platform.
2002/03
Senior Developer - Contract Management System for Upside Software Inc,
Canada.
Description: Web based contract management system on the DotNet platform.
2002
Project Lead - Inventory Planning System for Kruger Inc Canada.
Description: A web based inventory planning system to plan and track
shipments and deliveries on Microsoft.Net platform.
2001/02
Developer/Team Lead - Remote Admin System for International Truck and
Engine, U.S.A.
Description: Developed a web based controlling and monitoring tool for a
leading trucks company called International using ASP, IIS,
Javascript/VBScript, SQL Server 2000.
2000/01
Developer - Learning Tools for Results Based Leadership Inc, USA (Zurich
Financials)
Description: Developing a web based tool for online learning using ASP,
HTML, JavaScript, DHTML-CSS, MS-SQL 7.0, Visual Source Safe.
2000
Developer - HP- ETracker
Description: Developed a web based tracking tool for a leading products-
based and a service-provider company using ASP, HTML, JavaScript, DHTML-
CSS, MS-SQL 7.0, Visual Source Safe.
1999/00
Developer - MAX application for Apartments.com
Description: Developed//Maintained a back office applications for
Classified Ventures, which owns leading websites like Apartments.com,
Cars.com etc using Microsoft Visual Basic 6.0 and MS-SQL 7.0.
1998/99
Developer - Directory On Net, MHT USA
Description: Designed and developed a web-enabled system that allowed
users to search for various companies based in Massachusetts using ASP,
DHTML and MS-SQL 7.0.
1998
Developer - Chadwick, USA
Description: Maintenance and Y2K conversion of COBOL, CICS and JCL code
using MVS, COBOL, CICS, DB2
1995-1998
Worked as an electrical engineer in A.R Fiber Optics Ltd, Bangalore,
India
References:
1) Lorrie Weiny (Applications Manager at Intervoice) managed Uma at
Convergys. This is also available on LinkedIn.
"It has been my privilege to work with Uma in Application Development for
Convergys/Intervoice. Her work ethic and attention to detail and customer
satisfaction are qualities that are hard to find and beat. She easily
filled every role needed (architect, developer, liaison to our partners,
project manager, team lead, etc). She was able to learn, understand, and
work with complicated products quickly, always producing results that are
thoroughly tested and conform to our desired standards of quality. She is
very diligent when addressing tech support problems to verify new issues
will not arise from development changes/fixes. She does whatever it takes
to get her projects complete. She has worked well with the developers in
India, going out of her way to make sure the team has the information
needed to maintain continuous momentum on her projects. I was able to
assign projects to her that required very little to no oversight. She is
comfortable working with people in all aspects of a project beginning
with requirements gathering through to Tech Support during maintenance of
the product. I can't say enough good things about Uma. I would work with
her again without hesitation". July 1, 2009
Contact: 408-***-****
2) Ms. Laura Dunne
Project Manager - RTM Professional Services
Intervoice/Convergys
Contact: 321-***-****
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