Human Resources Manager

ROSARIO I. NAVARRO

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*** ******* **. ***. * Sausalito, CA 94965 770-***-**** (c) (

***************@*****.***

HUMAN RESOURCES PROFESSIONAL

PROFESSIONAL PROFILE

Accomplished, creative, dedicated Human Resources (HR) professional with

solid achievement record and exceptional skills in all facets of HR,

particularly training, employee relations, overall administration, legal

compliance and wage/benefit governance. Strong experience in HR function

setup and organization for new property acquisitions, including

assimilation of corporate philosophy/values. Bilingual in Spanish/English,

providing key asset for training, orientation, overall employee

communications. Self-starter with passion for performance excellence,

serving as role model/mentor for other employees. Capable leader among

colleagues at all levels, demonstrating success while overcoming

challenges. Cohesive team builder, work effectively with diverse

populations. Solid value-add to any work environment.

ACCOMPLISHMENTS

. At HEI constructed/organized HR office of 10 newly acquired hotel

properties: hiring/training all HR Directors; instituting functioning

offices with legal compliance, assembled employee files, benefits

management, and presentation. Seamlessly assimilated hotels into company

philosophy - in 90 days.

. At Sheraton - Buckhead, served on Executive Committee, working to achieve

hotel's goals/objectives.

. At Westin Peachtree Plaza, developed/conducted hotel training programs in

English and Spanish, including benefits presentations and "Rhythms of

Hospitality" training.

. Nominated as Associate of the Month, Sheraton Buckhead Hotel, March, 2003

. Associate of the Year, Westin Peachtree Plaza Hotel, 1998.

PROFESSIONAL EXPERIENCE

HEI Hotels & Resorts, Norwalk, CT

9/2006 - 8/2009

"HEI is building a legacy in hospitality real estate with discriminating

investments in two priority categories: high potential properties and high

potential people".

TASK FORCE HUMAN RESOURCES MANAGER

As Interim HR Director and HR Consultant to acquisition Task Force, bridged

gap between former company and new, maintaining stability of work

environment for employees and minimizing company liability and staff

turnover during transition. Created events to foster positive work

environment.

. Created/organized/staffed HR offices for 10 newly acquired properties;

quickly assimilated properties into company philosophy. Ensured

effective/efficient administration of all HR functions including employee

relations, benefits management, legal compliance, wage administration.

Conducted HR audits, presented recommendations for improvement.

. Served as interim HR Director until properties' positions were filled;

served on Executive Committee.

. Oversaw HR offices of hotels being sold, ensuring timely, fair,

considerate termination processes.

. Supported properties with union activity; created/provided events to

foster positive work environment.

ROSARIO I. NAVARRO

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Sheraton Buckhead Hotel, Atlanta, GA

4/2002 - 9/2006

A central, conveniently located hotel in Atlanta's Buckhead neighborhood,

close to upscale shopping, restaurants and Atlanta's public train system.

The hotel features 400 rooms on 8 floors and 30,000 square feet of flexible

meeting space.

HUMAN RESOURCES MANAGER (10/2003 - 9/2006)

Directed all activities of facility's HR office including full life-cycle

recruitment/hiring; wage/benefit administration; development/conduct of

compliance/performance training; employee relations; managed exit

interview/performance appraisal processes; oversaw/investigated

employee/labor relations issues.

. Worked with employees on developing congenial/positive relationships with

peers, managers, guests.

. Created events to foster positive work environment for employees.

. Served on Executive Committee, working to support/achieve hotel's goals

and objectives.

. Coached/counseled employees.

HUMAN RESOURCES COORDINATOR (4/2002 - 10/2003)

Assisted in overall operation of human resources department, providing

support in full life-cycle recruitment/hiring (nonexempt positions),

benefits, employee relations, orientation/training (bilingual),

Security/ID/immigration issues, special events, employee communications

(open positions, recognition, updates, birthdays, daily newsletter),

performance review process, terminations, and transfers.

Westin Peachtree Plaza Hotel, Atlanta, GA

2/2001 - 4/2002

73-floor landmark located in downtown Atlanta; deluxe amenities, dramatic

city views. Hotel offers 1,068 guest rooms and 53 meeting rooms comprising

80,000 square feet accommodating up to 2,500 people.

EMPLOYMENT SPECIALIST

Provided administrative support for hotel's HR department; performed

"Rhythms of Hospitality" training in English and Spanish for all city-wide

Westin properties; prescreened all applicants, processed all new-hires;

filed/maintained employment requisitions, applications, resumes. Performed

general office duties.

EDUCATION, TRAINING & CERTIFICATIONS

Bachelor of Arts - Sociology, Georgia State University, Atlanta, GA 1998

Human Resources Management Generalist Program - 2001

Kennesaw State University, Kennesaw, GA

Translation and Interpretation, Universidad Femenina del Sagrado Corazon,

Lima, Peru - 1987 - 1989

Certified Trainer: Rhythms of Hospitality, June 2002

Sheraton Buckhead Hotel, Atlanta, GA

Certified Trainer: Rhythms of Hospitality, August 2001

Westin Peachtree Plaza Hotel, Atlanta, GA

COMPUTER SKILLS

Microsoft Office Suite: Word, Excel, PowerPoint, Outlook

ADP, TimeSaver

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