Sales Customer Service
Resume:
Dominic P. Lombardo
Fort Wayne, Indiana 46807
**********@*****.***
Professional Summary
Business Development professional with strong leadership skills and a track
record of proven results. Experience and in-depth knowledge in employee
training, finance, and employee development.
Professional Experience
The Home Depot, Fort Wayne, Indiana 2006-Present
Northern District Materials Manager
. Assigned to The Northern District of Indiana Home Depot facilities.
. Marketing of products to industrial, commercial, and other
professional customers.
. Supervise and provide training to all Customer Service Associates at
the five (5) assigned Home Depot facilities.
. Advise Store Managers, Inventory Management Associates, and Freight
Teams in merchandising sales and strategies.
UBS Financial Services, Inc., Fort Wayne, Indiana 2002-
2006
Financial Advisor
. Implemented financial plans and operations through account development
and growth
. Maintained a high level of technical knowledge of institutional
investments, bonds and related instruments.
. Customized and integrated client specific financial information and
advice into working Financial Plans.
. Analyzed current market conditions; forecasted dividend/interest
payments and fund expenses for individuals and organizations.
International Paper Corporation, Fort Wayne, Indiana 1994-
2002
Sales Manager
. Managed up to five sales representatives and directing all phases of
client services for National Accounts.
. Developed and implemented key programs in sales and marketing.
. Increased business by 25% at targeted accounts
. Coordinated sales planning, programs, training, and daily sales
operations.
Teaching/Training Experience
IPFW, Fort Wayne, Indiana 2009-Present
Faculty Lecturer
. Instruct college-level courses in the area of Criminal Justice
. Advise students on career option in their chosen fields
. Provide high quality, work-related education and training for students
interested in the areas of criminal justice, management, human
resource management, environmental studies, and health system
administration.
Indiana Business College, Fort Wayne, Indiana 2006-
2008
Instructor
. Conducted college-level courses in Business Administration and
Criminal Justice.
. Prepare and present lectures, grading, and student career evaluations.
. Areas of study included Economics, Marketing, and Business and Medical
Law.
Indiana Wesleyan University, Fort Wayne, Indiana 1996-
2003
Instructor
. Taught core courses in Business Administration.
. Prepare lectures and course workshops for the adult learner.
. Areas of study included Finance, Strategic Management, Conflict
Resolution and Negotiation, and Business Case Study.
Community Activities
Bishop Dwenger High School, Fort Wayne, Indiana 2003-
2006
Board of Education
Erin's House for Grieving Children, Fort Wayne, Indiana 2004-
2006
Counselor
Fort Wayne Italian-American Club, Fort Wayne, Indiana 2002-
2004
President
Crimestoppers, Fort Wayne, Indiana 2000-
2004
Board Member
Education
Indiana Wesleyan University, Marion, Indiana 1995
Masters of Business Administration
Ball State University, Muncie, Indiana 1980
B.A. Criminal Justice and Corrections and Business Administration
Los Angeles Police Academy, Los Angeles, California 1981
Law Enforcement Academy for position as Police Officer for the City of Los
Angeles
References
Furnished Upon Request
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