Manager Customer

**** *** *** **. *. Charleston, SC *****

Phone 843-***-**** . E-mail ************@*****.***

James Manzer

Objective

To obtain an operations management position with the opportunity to

progress and grow with the company.

Summary of qualifications

5+ years of experience in shipping, receiving, warehouse and inventory

control environments over multiple industries including: Rail,

Automotive and Component production along with package delivery to

businesses and residences.

Work experience

Jan. 2008 - Present Oakland Logistics (LINC)

Charleston, SC

Supervisor/Quality Manager

Assume all facility manager responsibilities including invoicing,

staffing assessments and customer reviews in absence of facility

manager.

Responsible for 99.9% on time material delivery to customer site.

Created, review and manage all work instructions, forms, and process

flows for the Charleston facility.

Review and manage critical KPI to ensure operation as an efficient and

profitable business unit.

Aided in reduction of customer inventory value by 50% through process

and KPI review.

Trained for proficient use of internal WMS and customer Oracle system.

Managed inventory processes to increase inventory accuracy to 99.9%

Mar. 2006 - Jan. 2008 CEVA (formerly Eagle Global Logistics)

Charleston, SC

Domestic Specialist IV

Managed all daily tasks for the domestic operation including: inbound,

warehousing and outbound

Reduced delivery cost by 15% while increasing raw on-time delivery

performance by 25%.

Reviewed and completed invoicing and posting expenses for all Charleston

domestic customers.

Trained and performed as an air-export backup to the export manager.

Composed a domestic warehouse account operations manual and TSA

compliance manual.

Jan. 2004 -Feb. 2006 Walker International Transportation, LLC

New Castle, DE

Supervisor/Launch Team Coordinator

Managed an eight person team over 18 work-cells to ensure on time pick,

pack and sequencing of vehicle specific material.

Started and managed the second and third shift operations and assisted

in training managers for those positions.

Responsible for assisting the operational startup of a 200,000 sq. ft.

automobile parts warehouse.

Designed complete inventory layout for operation in MS Visio allocating

material to maximize speed of delivery.

Managed a twelve person team in setup of all inventory storage

equipment.

Initiated and led the process for ISO 9000 certification.

Education

9/2000-5/2004 Plattsburgh State University

Plattsburgh, NY

Bachelors of Science in Business Management

Minors: Accounting and Business Analysis

References- Available upon request

Contact this candidate