Management Quality Control

Ned Torti N** W***** Elsie Ave ( Menomonee

Falls, WI 53051

262-***-****

******@**.**.***

DISTRIBUTION MANAGEMENT ( TEAM LEADER

Results-focused leader with10 years leadership experience in fast paced

distribution and customer driven environments.

Effective communicator, leader and problem solver

who builds teamwork and Is driven to surpass goals.

Documented successes in the

development and implementation of process improvement tools and quality

assurance.

Core Knowledge & Skill Areas:

Customer Relationships Distribution Management Project Management

LMS Tracking Warehouse Management Quality Control

E-comm / Order Selection Material Control/Expedition Process Refinement

Receiving/Shipping Team Training & Mentoring Procedural Implementation

Relevant Kohl's Department Stores, Menomonee Falls, WI 1991 - 2010

Experience OPERATIONS SUPERVISOR (2000 - 2010)

Responsibile for all inbound freight operations. Supervised

performance of 35 associates, oversee operations of the

Receiving, P2L, and Flat department operations. Delivered

training on improving efficiencies and quality of service.

Maintained personal rapport and win-win relationships with

associates, peers, and management.

Selected Accomplishments:

Reversed history of under-performing associates in the P2L and

Flat departments by reorganizing processes and reaffirming best

practices

Increased overall productivity within the P2L department by 10%

Traveled to sister buildings around the country to train and

develop new associates

Kohl's Department Stores, Menomonee Falls, WI 1991 - 2000

KOHL'S ASSISTANT SUPERVISOR/ASSOCIATE

Considered by co-workers as the go to person for overall customer

satisfaction

Drove results through proactive leadership

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