Manager Management
Resume:
Confidential
Dear Sir or Madam:
As a professional with nine years experience in analyzing, implementing,
and planning technical projects, I am writing in regard to the IT Director
position.
I am sure you will agree my extensive experience and professional attitude
make me an ideal candidate to manage the information systems for your
company, as the following chart demonstrates.
YOUR REQUIREMENTS MY QUALIFICATIONS
Hands on IT leader with Nine years managing and planning
strong SAP experience technology concepts and projects,
specifically in the MM and applying my Microsoft Certifications in
PP modules to handle a FULL network infrastructure, WAN/LAN
TIME permanent position as configuration, Installing and managing
the head of the department Cisco ASA Firewalls and PIX Routers,
Cisco IOS switch configuration, SonicWall
management and configuration, VLAN,
Designing IP subnets, DNS, and VPN in a
complex user environment developing and
coordinating resources.
Able to understand the ins Nine years experience applying management
and out of SAP and how it techniques on IT projects, Data Center
can efficiently be used by Operations, Capacity management and data
the company strategically to migration, Hitachi SAN and IBM FASTt900
better performance SAN, NAS, RamSan, RAID, Installing and
configure data vaults, Disk Storage
Array, SQL cluster administration, IBM
mainframes, BladeCenter, APC Symmetra
UPS, developing the concepts and
coordinate all resources.
Responsibilities will be to As Senior Network Engineer providing
manage the team of 10 plus leadership and guidance to IT Operation
associates regarding SAP Department, Bachelor of Science in
with your strong suit being Finance, Management, creating cost
MM and PP analysis, managing 15 technicians,
process documents and Visio diagrams,
developing project plans on detailed
procedures, applying Dale Carnegie
Systems, leading team members to
efficiently use information resources.
Experience with Nine years experience applying my MCSE,
implementations AND upgrades certified in administering Microsoft
will be beneficial Operating Systems and global networking,
improving business process, Creating
scripts to automate processes, ERP,
Dynamics Great Plains, Microsoft FRx, IIS
Web Server, 24x7 support, developing
plans from implementation to evaluation.
In view of the potential close match of qualifications and specifications,
I feel a personal meeting would be advantageous for each of us. I may be
reached at the telephone number listed. I look forward to hearing from
you.
Sincerely,
Barry Segro
BARRY SEGRO, MCSE
314 East 200th Street
Euclid, Ohio 44119
abnbsg@r.postjobfree.com
My experience in business analysis and network engineering will bring
immediate and long-term value to your organization in
IT director
Operating DOS, Windows 2000/XP/Vista, Windows Server 2008, 2003
Systems: Enterprise, 2003 R2, Windows SBS 2008, Exchange Server
2007, 2003, SQL Server 2005 Cluster, Microsoft IIS Web
Farm, Virtual Server, Terminal Server, ESX, SMS,
SharePoint Portal Servers, MS Project 2003 Server,
Blackberry Enterprise Server, GoodLink Server, Citrix,
AS/400, Apache, Novell Netware, UNIX, Red Hat, Mandrake
Languages: VB, Turbo Pascal, XML, HTML, JAVA and VB script, Lansa
eCommerce
Software: Microsoft Office, Outlook, Hitachi NAS Manager, SANSurfer,
Cisco PIX Device Manager, Kiwi SysLog Deamon, Dell
OpenManage, Microsoft Operation Manager, System Center
Configuration Manager, IBM Tivoli, WebMethods,
WebWatchBot, RoboHelp, TrackStar, Stalker, Unifier Fax
Server, VMware, WinImage, Acronis, Shadow Protect,
EndPoint Protection, Sophos, eSafe, AVG, WebRoot, McAfee
Anti Virus, GFi LANguard, GFi MailEssentials, Antigen,
Mozzilla Thunderbird, PI Server Components, PGP Disk
Encryption, SafeGuard Easy, Cognos, EventSentry, LANDesk,
WebEx, iPower AV Technologies, Visio, Dynamics Great
Plains, Microsoft FRx, ERP - Macola, Blackbaud Financial
Edge, ICVerify, VISTA - Point of Sale, QuickBooks 2008,
GoldMine, Companion Link, Crystal Reports, SPSS, SAS,
Adobe Acrobat, Captivate, InDesign, NetObjects Fusion,
ARCserve, Backup Exec 12.5, Navisite, Lantronics, Web
services integration, Eudora, Lotus Notes, PC Anywhere,
Nero, TweakUI, Netscape, WordPerfect, Discovery Cracker,
Metadata Assistant, TimeSlips, Casebook, Shavlik NetChk,
Lumigent, Red-Gate, SQL Compare, SQL Prompt, Norton
GhostView, R-Studio, TechNet, VoIP, iPass, Cisco Wireless,
MS FrontPage, SolarWinds, LAN Survey, Total Network
Inventory, Level Platforms - Onsite Manager, SoftQuad,
XMetal, Baseline Security Analyzer, Bandwidth Monitor,
WireShark, Connectix Virtual PC, E-Z Audit, Belarc,
MagicDisk, VRTA, DebugDiags, CPU-Z, DUMeter, Ultimate Boot
CD, Herin's, Foamy, F-Prot, HP JetAdmin, Serv-U FTP,
SecuReomte VPN, UPHClean, Compuware Solutions, Palm,
Putty, Telnet, Knoppix
Hardware: Hitachi SAN 1100 Essential, IBM FASTt900 SAN, RamSan,
Brocade SilkWorm, QLogic SANbox 1400, Cisco ASA 5500
Series, Cisco Catalyst 3750, 4000, Cisco PIX 515E
Firewall, Cisco 3560 switches Barracuda, SonicWall Pro,
Adtran NetVanta Router, PowerEdge 2850, 2950, 6950,
PowerVault TL4000, MD300, 220S, 124T, AMS300, IBM
Netfinity 5600, eServer xSeries 345, 445, 820, 520, IBM
eServer BladeCenter, HP Proliant ML350, DL320, HP Procurve
2324, Neoware, VPN, CRYPTOCard, IBM Gigabit Ethernet
Switch, Linksys, PRTG Traffic Graphed Bandwidth Monitor,
Perle 833/8e Dial-in server, PolyCom, VZAcess Broadband
Wireless, Avaya Telecommunications, Merlin, Quantum SDLT,
IBM Ultrium 3853, DRAC, Xerox Phaser 8400, EDI
TECHNICAL COMPETENCIES
KEY ACCOMPLISHMENTS
BEACHWOOD SYSTEMS CONSULTING
Sr. IT Consultant, 2009
Creating virtual networks Windows Server 2008 Hyper-V, Building virtual
servers and utilizing Integration Services. Windows Server Migrations,
Install and configure Exchange Server 2007. Moving Exchange Database and
Streaming file, resolves hard drive capacity issue. Increase client's
Exchange 2003 Information Store size, resolving email delivery problem. Run
Directory Service Restore Mode and repair Active Directory database.
Install BlackBerry Enterprise Server 4.1 and activate six clients, Tours,
Curves and Bolts. Client administration SonicWall VPN, Virtual Office and
Remote Web Workplace. Correcting BlackBerry unable to send email problem,
wrote script to reset Active Directory SendAs permissions. Repair
Mail Store Service, Firewall service and Service Books corruption.
Detecting and resolving SCSI controller error, fixing backup write block
issue on LTO tapes. Unravel RootKit virus and recover client's data.
Install, deploy clients and administer Symantec Endpoint Protection
Enterprise antivirus. Manage firewall ports resolving auto update issue.
Administering IIS Manager, Host Headers, Internet DNS, MX and PTR (A)
records. Setup client's virtual network, VM's and complex enterprise
applications, Ticketmaster credit card authorization, SQL 2005. Perform
complete network systems upgrade, GoldMine database migration, Transfer
Sets, and Link Documents synchronization. Configure One Button Sync.
Creating client's network assessment documentation and recommendations for
improving security and manageability.
RETINA ASSOCIATES OF CLEVELAND
IT Manager - IT Contract, 2009
Managing WAN/LAN, Cisco Pix 515E Firewall, Cisco 2600 switch, Adtran
NetVanta Routers, SolarWinds IP Monitoring, Managing Cybernetics iSAN vault
virtual disks, iSCSI Management, Improving the performance on the Exchange
Server 2007 and Resolving schema configuration in ADSI editor. Install and
configure Barracuda Spam Filter saving organization expenses. Administering
HIPPA PC Audit Compliance, Coordinating Active Directory groups and user's
permissions, Administering DNS and correcting reverse lookup problems.
Manage Cisco VPN client access. Improve Data Archive synchronizing speeds,
ViceVersa Scheduler, Tight VNC remote administration. Resolving Heidelberg
network configuration and review station connection issues. Administer
WinScribe translation software and voice data files. Estimating Blackberry
Enterprise Server implementation and handheld devices. Correct Level
Platforms - Onsite Manager management solutions, Improving MetaData Web
presentation, Misys and Allscripts. Rectifying Okidata printers problems.
Refurbishing a multi-function device cutting expenses. Scheduling service
technicians' computer repairs. Rebuilt remote offices member servers,
Providing minimum downtown, improving employee productivity and saving
corporate revenue.
JURINNOV, LTD.
Sr. Network Engineer, 2008
Managing Hitachi Data Systems SAN and NAS at BlueBridge Data Center,
Upgraded OS on Hitachi NAS Manager required HBA driver update, Creating new
RAID groups with Storage Navigator and allocated drives, Capacity planning,
Migrating SAN data, Adding storage for new Ringtail host groups and LUN
mappings for electronic discovery and data harvesting, WAN/LAN
Administration, Installed and configured new Cisco ASA 5500 and Catalyst
4000, Configuring VLANs on the infrastructure, Installing and Configuring
Cisco 3560 switches replacing Linksys switches, Cisco IOS switch password
recovery, Installed and configured Microsoft System Center Configuration
Manager, Operation Manager, and Event Sentry to improve network
manageability, Resolved DNS conflicts, Creating test environment using
VMware and ESX, Changing the IIS web server application pool recycle
interval improving performance, Creating 99+% Uptime, Developing a script
to execute when web connections are abandoned, resolving the W3SVC process
and service unavailable, Detecting a Heap Overrun and determined to
increase the size of the Session Manager, rectifying the stability of the
COM+ application, Resolving the Active Directory Certificate Service and
Policy Module Processing for loading certificates, Improving the Exchanges
Server performance, Defragmented and repaired the information store and
increased backup speeds, Creating SQL Server Agent maintenance tasks to
improve backup schedules, checked integrity, cleaned, and shrunk databases,
Troubleshoot NIC Teaming and Network Load Balancing resolving server
communication issues, Designing and installing production Tape Library and
SCSI array, Rebuilt infrastructure backup server with SATA backplane for
improving data transfer rates, Rescheduling Veritas Backup Exec job
definitions and conflicting scheduled tasks improved processing time and
corrected job hangs. Developing project plans and lead IT team projects.
Providing leadership, guiding team members on IT operations, Ran debriefs
on projects improving the accuracy, and effectiveness of our work.
AXENTIS, INC.
Sr. Network Administrator, 2006-2007
Government Risk Control software. SaaS, HIPPA, Sarbanes Oxley, Audit and
Assessment. SAS 70 network. Managing the Active Directory Forest, Domain
migration transferring the FSMO roles and Trusts on the Bangalore network.
Exchange Server System Management, Detected Denial of Service Attack,
corrected with applying SMTP filtering, Backup and data recovery of
critical Email folders and databases. Rebuilt and Recovered lost data SCSI
Raid Array on a primary SQL Server. Troubleshoot redundant communication
paths to critical APC Symmetra, rebuilt UPS, and corrected load
connections. Installed and configured new office Cisco ASA 5500 router.
SysLog monitoring for Cisco PIX Firewall, VPN, generating reports and
comprehensive log analysis, File Port Monitor, ARP collision filter,
SunGuard - off site disaster recovery. DNS, Managed IIS Portal Servers and
network resources, Blackberry Administrator, 35 handhelds, Daylight Saving
Time implementation, detecting and resolving the Send As permission issue,
Recovered and rebuilt corrupted PeachTree accounting database, Controlled
IIS Web farm, lockouts and updates, resolving conflicting ports in
development environment. Cleaned .NET cache, Re-registered dlls, implement
testing, and cross-train technical staff, including infrastructure
planning, application support, analysis, design, development, technical
documentation and reporting. Utilizing FTP for Data Integration,
Development, Quality Assurance, Integration, and Production. Certificate
Authority, installing thawte SSL123 certificates for domain verification
and encryption on the web servers. Migrating SQL Cluster 2000 to 2005,
project planning, enterprise design as well as complex system deployments.
Managing SQL, transaction logs, network activity, and database auditing.
Administering SQL data load integration packages, customer assessments and
.Net applications. Uncovered SQL Cluster performance issue, fiber channel
HBA drivers were not version matched, saved the company income and improved
server performance and data load speeds.
DAVEY TREE EXPERT CO.
Sr. Network Administrator - IT Contract, 2005
Extensive application support experience with Exchange Server 5.5,
Administered Network Load Balancing, Windows Server 2003 and Terminal
Server clusters, ThinClient, Resolved Symantec Anti-Virus and Panda
conflict problems. LANDesk application deployment and remote
administration. Installed and configured Blackberry, Resolved lost email
problems. Added and administered Active Directory Objects in a high-
pressure environment. Strong knowledge of LAN/WAN administration, Cisco
515E PIX firewall installation and configuring IOS for new office.
Presented ideas and solutions in both technical and non-technical language.
Provided guidance / Mentored junior members of the team.
S.S. KEMP & CO.
System Administrator - IT Contract, 2005
Installed and maintained servers, including; Exchange, Apache Web Server,
SQL, and IBM AS400 eServer, migrating data and users accounts. Administered
Active Directory, LDAP and eCommerce websites. Configured VPN, DNS and DMZ
on the SonicWall firewall, to allow remote users network connectivity
through 3rd party ISPs. Replaced backup tape drive in servers. Implemented
Fax Server capabilities for Sales Team. Initialized processes on the SQL
server, to back up the TrackStar inventory database, to the AS400 database.
Solved Cisco router clocking problem. Set-up UPS shipping system. Resolved
all computer issues. Configured Verizon and Cingular Wireless networking.
CASE WESTERN RESERVE UNIVERSITY
Weatherhead School of Management
Technician III, Information Technology Group, 1999-2003
Identified problems and provided solutions for server hardware and software
issues. Installed, configured and administered Exchange Server cluster,
5.0, 5.5, 2000 and IIS. Effectively restored lost e-mail and corrupted
accounts from the jukebox backup system. Created and administered accounts
and permissions, on the Microsoft IIS servers in a complex environment.
Resolved installation problems with Cisco client VPN 3000 series and remote
access. Configured Cisco 3600 router, subneting the domain. Identified and
solved PPP dial-up issues. Replaced crashed server SCSI drives, rebuilding
the array. Designing and maintaining network security with Active
Directory, Organizational Units and Objects, administered client's
accounts, and troubleshooting performance issues. Solved virus outbreaks
with Symantec Corporate Edition anti-virus. Replaced motherboards and
repaired laptops. Interviewed and hired help desk staff each semester.
Trained staff on network and hardware/software configuration. Researched
equipment needs and purchased hardware and peripherals for 14 different
departments. Installed computer lab images through SMS distributions.
Participated in the design, and managed the equipment inventory SQL
database. Administered Citrix applications. Taught technology seminars to
MBA students each year as well as working one-on-one with students to help
them efficiently use information resources. Designed and maintained Web
projects for faculty and staff. Administered IIS Web Server projects for
senior faculty. Improved office functionality by providing sufficient
properly trained support staff, which resulted in a 35% reduction in
beginning-of-semester work orders.
INSURQUOTE/IAS, INC.
Programmer, 1998-1999
Programmed home insurance rating software for insurance companies over an 8
state area. Rewrote procedures and sub-routines, updated data tables,
tested code, and debugged programs. Tailored software to each company's
requirements. Developed a code library of procedure specifications for
state and company-specific requirements to aid in the selection of
appropriate software.
CORPORATE COLLECTION SERVICES, INC.
Computer Support Operator, 1996-1998
Worked with multi-level systems to receive data feeds in diverse formats,
and manipulated fields to ensure compatibility with company database.
Ensured peak performance of agents through monitoring outgoing calls.
Developed a specific ratio of calls per hour, which improved the number of
overall calls answered, and increased the collections for each day.
Previous experience also includes five years as an Operations Manager for
Educational Equipment Company, a manufacturer of marker boards, chalk
boards, tack boards, and projection screens, where I coordinated the work
of the production team and sold product to clients.
EDUCATION
Case Western Reserve University
Weatherhead School of Management
Masters of Business Administration
Management of Technology, E-Commerce
Youngstown State University
Bachelor of Science in Business Administration
Major: Finance
Minor: Management and Economics
Foundation Scholarship Recipient
August, 1989
PROFESSIONAL DEVELOPMENT
MCSE, MCP+Internet, MCP
Networking Windows
March, 2000
Dale Carnegie Systems
"Effective Speaking and Human Relations"
Communications, Customer Relations, Sales,
Teamwork Development, Management, Leadership Skills
November, 1990
Lakeland Community College
Microcomputer Specialist: Microsoft Products
System Design, Networking, Hardware/Software Installation
Networking Windows NT 4.0 Certificate Program
January, 1996 through May, 2000
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