Customer Service Manager

Tammy Renee

**** ******* *****

Florence SC *****

843-***-****

843-***-****

*****.*****@***.***

PROFESSIONAL SKILLS

. Strong Computer skills, specifically relating to banking software

systems.

. Excellence in customer service and communication skills.

. Able to quickly adapt to new situations and systems.

. Proficient in Microsoft Word, Acquire Reports.

. Efficient in knowledge of banking & Financing Needs.

PROFESSIONAL EXPERIENCE

South Carolina Bank & Trust

. Teller/FSR

. Excellence in Customer Service

. Trained on Vault and ATM Procedures

. Processed customers transactions efficiently and accurately

. Sold Banking Products to meet Bank goals

. Responsible for ATM Balancing and Safety Deposits Box Reports

. Opened and Closed Demand Deposit Accounts, Ordered checks, and Debit

Card Maintenance

First Reliance Bank

. Excellence in Customer Service

. Trained on Vault and ATM Procedures

. Processed customers transactions efficiently and accurately

. Sold Banking Products to meet Bank goals

Equity One, Inc.

. Assistant Manager

. Processed Approved and Closed Loans

. Pulled Equifax Reports

. Processed and Maintained Collection Accounts

. Created Acquire Reports for cash Balancing and Deposits

. Had training in Ordering Respa Docs and Appraisals

. Served as a Mentor for new employees

First Citizens Bank

. Excellence in Customer Service

. Trained on Vault and ATM Procedures

. Processed customers transactions efficiently and accurately

. Sold Banking Products to meet Bank goals

Education

. Wilson High School

. Williams Junior High

. Royal Elementary

References

. Robin Isgett (Champus) 843-***-****

. Beth Tanner (Champus) 843-***-****

. Thomas Vaught (Roche Carolina) 843-***-****

. Eileen Suarez (SCB&T) 843-***-****

. Heidi Gore (Unity Baptist) 843-***-****

. Theresa Mundt (Mcleod Hospital) 843-***-****

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