Quality Assurance Analyst

**** ******* ***** ********** *****

Res: 937-***-****

Urbana, Ohio Cell: 937-***-****

***** *-****: *******@*****.***

CAREER SUMMARY

Senior Business/Technical Systems Analyst with 20 years experience working

with all phases of the systems life cycle process. This means that I took

on a hands role in analysis, programming, testing (QA) and implementation

for multiple projects within large organizations. I worked well in a Team

environment as well as an individual performer.

I've had hands on experience working with legacy systems in COBOL, JCL,

PL/I, IMS and recently worked within a BaaN IV ERP system on projects such

as implementation of Baan IV and a Common Vehicle Tracking system which

interfaced the ERP and Legacy systems to provide real time updates and

statistics of vehicle manufacturing systems.

PROFESSIONAL EXPERIENCE

International Truck & Engine SEP 1995 - NOV 2009

Springfield, Ohio

Senior Business/Technical Systems Analyst/Programmer

. BaaN Implementation: Was part of a team made up of both corporate and

local plant employees that transitioned a Truck Assembly Plant from an

existing legacy system to BaaN IV ERP system. Established interactive

and batch processes in the areas of Order Management and Materials

Requirement Planning.

. Production Systems Support: Was part of a team that provided Systems

Support (on-call 24/7) for batch and on-line processes in the

Unix/BaaN processing environment. Supported multiple BaaN

installation sites across time zones executing on several Unix

clusters.

. Daily Manufacturing Metrics: Was part of a team that designed and

developed a web-based user interface to record Manufacturing Plant

metrics and produced a number of different reports showing planned

versus actual metric figures. Summarized daily data into Month-to-

date, Year-to-date reports for Corporate Management users.

. Pilot Processing: Lead designer for handling Pilot Vehicles that

differed from standard Bill of Materials. The Production Requirements

Planning engine in BaaN was modified to generate production orders and

Material Requirements based on the Pilot Bill of Materials and

generate part orders for outside suppliers.

. Common Vehicle Tracking System: One of a Team of Business/Programmer

Analysts both internal and contracted that gathered business

requirements to create an application that will track a vehicle

through the assembly process recording part shortages, defects, pass

and failures of various quality test by configured the software to

each Assembly plant's unique layout. Information Weekly has published

an article about this application and can be view at the following

URL:

<http://www.informationweek.com/story/showArticle.jhtml?articleID=19260

0664&cid=RSSfeed_IWK_Software>

Electronic Data Systems JUL 1989 - SEP 1995

Fairborn, Ohio

Information Systems Programmer/Analyst

. Coordinating MIS Functions to support all applications assuring peak

and smooth performance during day-to-day operations.

. Document functional and business requirements for enhancements or for

new business process modules.

. Provided Production Support 24/7

. Design and program applications systems and enhancements to existing

applications.

. Write and perform Quality Assurance testing on enhancements and new

applications.

. Arrange/Coordinate User Acceptance Testing.

. Implement production enhancements and new applications.

Software Development Language/Applications:

BAAN BAAN Query Crystal Report QP Tools

Developer

UNIX Korn Shell UNIX Bourne Shell COBOL PL/I

PACBASE Oracle SQL IBM DB2 MS SQL Server

Java JCL HTML VB Script

Operating Systems and Hardware:

Windows XP / 2000 Windows 98SE, 98, 95 IBM System/360

HP-UX Alpha Vax 3800, 2100, 4100 Tru64 Unix

Other Skills:

MS SQL/Access System Analyst Database Designer

Programming

Programmer Analyst Technical Analyst Conflict Resolution

Managing Change Diversity Leadership XML/HTML

EDUCATION

DeVRY Institute of Technology - Columbus, Ohio OCT 1986 - JUN

1989

Bachelors of Science Degree in Computer Information Systems JUN 16, 1989

Graduated MAGNA CUM LAUDE with a 3.64 cumulative GPA. Transcripts available for

review.

PROFESSIONAL DEVELOPMENT

International Training

B2 Training - Detailing Process and Business Rule FEB 2006

Requirements

B2 Training - Detailing Business Data Requirements NOV 2005

B2 Training - Essential Skills for the Business Analyst SEP 2005

ACT - Advanced Coaching Training JAN 2004

Crystal Reports JUL 1999

BAAN IV AUG 1997

Computer Base Training

W3Schools - DTD AUG 1999

W3Schools - XML JUL 1999

W3Schools - HTML JUN 1999

Greenbrier & Russel

Certificate of Completion - Java Programming for Business NOV 2006

Applications

Learning Tree International

Certificate of Completion - Relational Database Design, Tools SEP 2008

and Techniques

Certificate of Completion - XML - A Comprehensive Hands-On NOV 2008

Introduction

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