Customer Service Accounting

Maneesha Menon

Email: *********@***.***

Mobile: +1-732-***-****

Objectives

Seeking a challenging career with a progressive

organization to utilize my skills, abilities and education that will allow

my professional growth in the company

Education (Bachelors)

June 2003- June 2006

. Bachelors of Commerce with Computer Applications, Bharathiar

University, India

Awards and Distinctions

. Recognized as the best student for outstanding "Creativity" in the

University in the year 2005

. Best Individual Award - January 2007: Recognized for outstanding

efforts in completing the Process Mapping in Hyper-knowledge and

also managing to do the same within stringent timelines

Work Authorization

. Authorized to work for any employer in the United States

Work Experience

Saksoft Inc, US

Mar 2009 - Till date

Role: Accounting Assistant / HR and Admin Coordinator

Key Responsibilities Handled

. Responsible for performing the day- to-day general ledger

accounting, financial reporting and analysis for assigned

functional areas.

. Monthly consolidation, review and reconciliation of global

financials.

. Preparation of TS monthly financial review material

. Entered all invoices for payment into the accounting system

. Processed all cash receipts and prepared bank deposits

. Responsible for the preparation and processing of biweekly payroll

for employees; review and ensure accuracy of approved timesheets

. Establish/maintain employee records; ensure that employee changes

are entered correctly and made on a timely basis; review changes

for proper authorization and adherence to policy including

compliance with federal/state/local regulations

. Prepared light travel arrangements

. Assists with the administration of day-to-day operations of the

functions and duties

. Assists in employee orientation, training and record keeping

. Maintain employee files and HR filing system

. Single point of contact for general HR queries in the US

. Frequent visits to the Attorney office for employee visa related

matters

. Maintain employee insurance related files

. Obtaining W9s and insuring that information is correct and

complete.

Inquirre Consulting Oct 2007 - Dec

2008

Role: Financial Analyst

Key Responsibilities Handled

. Responsible of variety of technical and moderately difficult to

complex accounting duties in the preparation, maintenance and

processing of accounting records and financial transactions including

accounts payable, accounts receivable, payroll functions budgetary

functions

. Responsible of reviewing documents and verifying accounting entries to

ensure accuracy of information and calculations for each account

. Responsible for supporting documents to establish proper authorization

and processing of agreements & contracts

. Responsible for performing the day- to-day general ledger accounting,

financial reporting and analysis for assigned functional areas.

. Monthly consolidation, review and reconciliation of global

financials.

. Preparation of monthly financial review material

JP Morgan Chase, India

Aug 2006 -Sep 2007

Process: Global Expense Management Team

Role: Financial Analyst

Key Responsibilities Handled

. Global Expense allocations - Inter entity Direct & Indirect

expenses

. Supported 2007 Hyperion plan process for legal entities globally

. Preparation of Funding Statement

. Monthly cash settlement for inter entities

. Preparation of Indirect expense reports [Region wise, Trend

reports, Absorption report]

. Reconciliation of Monthly indirect charges with SAP General Ledger.

Queries - ad hoc and cash settlement

. Preparation of monthly metrics

. Special Billing - Process high volume invoices in priority basis

through upload process

. Payment processing for the clients at the expected TAT.

. Process controls and Continuous Improvement, processing Mapping and

Risk mitigation.

. Supervised and handled the process mapping, necessary flow charts

and quality concepts

. Preparation of reconciliation reports on a daily basis

. Trained new joiners and colleagues from BI team and helped clients

by answering incoming calls providing the greatest level of

customer service

. Strong client facing skills and the ability to manage large

amounts of workload

Sundaram Home Finance:

Role: Accounting Assistant

Key Responsibilities Handled

. Managed accounts payable, accounts receivable, and payroll departments

. Generated budgets and forecasts on a quarterly basis and presented to

the management team

. Reported on variances in quarterly costing reports

. Administered online banking functions

. Co-ordinated payroll functions for 100 employees

. Ensured compliance with accounting deadlines

. Monitored and recorded company expenses

Corporate Trainings

. Underwent trainings in "Time Management", "Advanced Excel", "Access

Training" and Advanced Excel in JPMorgan Chase.

. Attended Graduate Learning Program in JPMorgan Chase and completed

Introduction to Accounting Concepts, Financial Accounting,

Introduction to Financial Markets, Business Processing Re -

Engineering & Operational Efficiency, Overview of Banking, Client

Partnering, Communication and Profitability Metrics & Control

Awareness.

Technical Skills

Packages: MS Excel, MS Access, MS Power Point

Applications: SAP FI, RUMBA, SSR, EMPort, Oracle Discoverer

Other Interests

. Active member in the National Service scheme

. Worked Part time as an Assistant Manager in McDonalds which helped

me in developing interpersonal skills and gaining confidence in

interacting with people.

Personal Details

Location : Somerset, New Jersey

Zip Code : 08873

References furnished upon request

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