Patty A. Thompson
623-***-**** **** West Fargo Drive -
Peoria, AZ 85382 ***********@***.***
SALES MANAGEMENT
Sales /Relationship/ Management
Accomplished and results-driven Sales Manager with over 15 years of
successful new business development, competitive market share expansion,
and customer relationship development experience. Leverages finely-honed
interpersonal and time management skills to successfully manage a team and
increase profitability achieving corporate goals and objectives. Energetic
and goal-oriented with a genuine passion for sales strategy and a well-
rounded background in supporting a progressive organization in optimizing
performance and growth. Astute communicator and presenter adept at
establishing rewarding relationships to benefit business growth. Seeking a
Sales Management position that will effectively demonstrate leadership
skills and abilities.
((KEY STRENGTHS((
< Sales & Revenue Generation
< Account Management
< Customer Relations/Retention Development
< Marketing Research and Analysis
< Business Outreach Strategies
< Promotion and Sales
< Customer Service
< New Business Development
< Competitive Market Growth
< Effective Presentation Skills
< Performance Management
< Expand and Retain Relationships
< Credit Risk Management
< B2B
< SBA Lending
((EDUCATION((
Bachelor of Arts Degree in Criminal Justice, Psychology Minor
Chadron State College (May 1995)
A.A. in Business Administration, Criminal Justice
Eastern Wyoming College (May 1992)
Extensive Sales & Marketing Training
((ADDITIONAL SKILLS((
. MS Word, PowerPoint, Excel, Outlook, & Internet, People soft
. Interpersonal, oral/written communications, organizational, and problem
solving skills
. Knowledge of STAR, ACAPS, MR2, CCG Intranet Administration, and Client
Contact Database
. Understanding of loan manufacturing teams and registration, process,
underwriting, and funding
. Experienced in marketing and managing large consumer relations,
training/supervising sales staff, and leading project-change teams
((PROFESSIONAL EXPERIENCE((
AVP, BUSINESS BANKING MANAGER
National Bank of Arizona, 2008-Current
WESTERN REGIONAL SALES MANAGER AVP, SALES
Indymac Bank, 2007-2008
RELATIONSHIP MANAGER, SOUTHWEST TERRITORY
Indymac Bank, 2005-2007
SALES SUPERVISOR MANAGER
Wells Fargo, 2004-2005
SALES SUPERVISOR, RETAIL
Wells Fargo, 2003-2004
SALES SPECIALIST III, RETAIL
Wells Fargo, 2001-2003
ACCOUNT SPECIALIST
Moore North America, 2000-2001
SALES REP SUPERVISOR
MCI World Com, 1996-2000
> Received Leaders Club Award in 2002, Sales Excellence Award in 2003,
and Service Excellence Award in 2004 & 2005. Received an Award from
the Shrine 2009 for NBA.
> Skilled in managing and writing technical client communications,
maintaining knowledge of product and delivery channels, recruiting and
supervising sales staff, and scheduling regular QA audits with the
MARC/Risk Team.
> Develop and execute marketing support plans to help sales partners
increase volume, develop marketing and communication strategies for
implementation of new products, create sales presentations, and
establish strategic relationships with various sales partners in the
development and execution of regional product/program campaigns.
> Consult with sales team and other internal partners regarding
programs/products on an individual or group basis, determine best
strategy for attracting/retaining valuable clientele, provide employee
training, and identify the most effective sales techniques for
relationship manager.