Human Resources Development

LINDA K. MANGONE

425-***-**** C: 818-***-**** *****@*******.*** Kirkland,WA

SUMMARY Q U A L I F I C AT I O N S

OF

Human Resource Director with a proven record of accomplishments in diverse settings, from start-ups, turnarounds to high

performance organizations. Demonstrated success in partnering with senior leaders to execute strategic and tactical intitiatives

to achieve organizational goals. Expertise in driving to key business objectives by integrating human resource practices of

selection, development, appraisal and rewards. Core competencies in performance management, employee relations, leadership

development, change and transition management, organization design and work process improvement.

PROFESSIONAL EXPERIENCE

The Regence Group, Seattle, WA 1/2008 – 10/2009

DIRECTOR, HUMAN RESOURCES, ORGANIZATION DEVELOPMENT

The Regence Group is a multi-state healthcare plan, serving 2.5 million members, with $8. 9 billion in annual

member premiums. Restructuring activities eliminated multiple positions, including this HR Director job .

Partnered with human resources colleagues to implement Strategic Workforce Planning

(integrated talent management system) to align human resources actions, systems and processes

to business objectives.

Partnered in the development of user specifications for a performance appraisal management

system.

Implemented a leadership learning process that increased the involvement of managers in solving

Regence business problems.

Partnered with human resources and line managers to develop an Employee Value Proposition to

attract and retain talent.

Supported the implementation of an enterprise-wide technology roll out with project and

transition management processes and tools.

ICOS Corporation, Bothell, WA 2005 – 2007

DIRECTOR, HUMAN RESOURCES BUSINESS PARTNER TEAM

ICOS, founded in 1989, was the largest biotechnology company in Washington before it was bought by Eli

Lilly in 2007. The sale resulted in the layoff of all employees except the contract manufacturing group.

Implemented improvements to human resource systems and processes to increase strategic

focus and tactical execution. Managed business partner/employee relations team.

Facilitated and completed leadership

competency development, integrating competencies into key Human Resources systems

(selection, development, appraisal, rewards).

Drove organization change process to

implement ICOS operating principles and Code of Ethics.

Partnered in development of leadership

assessment and training system.

Designed and led organization-wide

employee feedback process; implemented appropriate organization improvements; ensured

follow-up to measure results.

Member of the acquistion transition team

tasked with designing and implementing the transition management plan after ICOS was acquired

by Eli Lilly.

St. Jude Medical Devices, U.S. Division, Woodland Hills, CA 2002 – 2004

DIRECTOR, HUMAN RESOURCES

St. Jude Medical is a medical technology and services company that develops products to treat cardiac,

neurological and chronic pain patients. The U.S. Division headquarters was restructured and moved out of state

in 2004.

Developed and implemented human resources strategies and tactics in the integration of three

divisional sales forces, using change management practices to align selection,

leadership/organization development, performance appraisal, compensation, and employee

relations.

Facilitated the Leadership Competency design; embedded the competency model into human

resources systems (selection, development activities, succession planning and reward systems).

Designed and implemented a talent management system for the U.S. Sales Division; assisted in

the design of the St. Jude Medical corporate model.

Led the development of a talent management strategy to hire and train 250 engineer interns per

year.

Linda Mangone, Page 2

Kinko’s, Inc., Oxnard, CA 2000 – 2001

CORPORATE DIRECTOR, HUMAN RESOURCES, LEARNING & DEVELOPMENT

Responsible for human resources at the corporate offices, and leadership development processes and

systems for the corporate office, sales team, and branches. Kinko’s relocated the headquarters to Texas,

resulting in the closure of the California operations and layoff of most employees.

Redesigned the performance management system to ensure measurement of results and

competency.

Implemented a change in business strategy, building complementary organization structure,

human systems and learning infrastructure

Implemented a “whole system” management meeting (Learning Maps) for top 2000 leaders which

increased understanding of business literacy and Kinko’s strategy.

Zenith National Insurance, Woodland Hills, CA 1996 – 2000

VICE PRESIDENT, HUMAN RESOURCES, LEARNING AND DEVELOPMENT

Managed all Human Resources functions in the Los Angeles Regional Office/led Learning and

Development.

Implemented an company-wide change to a team-based organization structure.

Completed leadership competency development, performance and development assessment,

and created a career development process including succession planning.

Spearheaded projects to leverage technology: online training center, online orientation process,

computer-assisted job training, intranet development.

CareAmerica Health Plans, UniHealth Health Systems, Woodland Hills, CA 1991 – 1996

DIRECTOR, HUMAN RESOURCES

Recruited to create the Human Resource infrastructure and leadership development processes for this small, but

fast-growing HMO.

Developed and implemented an integrated Human Resources System of selection, appraisal,

development, and rewards.

Implemented the first Strategic Business Plan; managed a change process to restructure the

organization into Business Units; implemented a succession planning process.

ADDITIONAL EXPERIENCE

Baxter International – Corporate Director, Planning, Staffing and Development

Blue Cross of California – Human Resources and Leadership Development Positions

E D U C AT I O N

MS, Organization Development, Pepperdine University, Los Angeles, CA

BA, Applied Sociology/Cultural Anthropology, University of California, Santa Barbara, CA

Studies in Organization Behavior, Organization Development, UCLA Extension, Los Angeles, CA

Human Resources Management, UCLA Extension Certificate Program, Los Angeles, CA

C E RT I F I C AT I O N S

Leadership Practices Inventory (LPI)

Personnel Development International (PDI) 360 Certification

DiSC

A F F I L I AT I O N S

Human Resources Strategic Forum (HRSF), Pacific Northwest Board Member

Society for Human Resources Management (SHRM)

Pepperdine MSOD Alumni Association Board Member

National Human Resources Association (former Board Member)

Northshore YMCA (former Board Member), Bothell, WA

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