Manager Project

MICHAEL C. T. O'KEEFFE

Boulder, CO ? 720-***-**** ? ********.*******@*****.***

EXecutive Profile

Forward-thinking executive with an exemplary record of achieving new levels

of profitability for Fortune 500 and 1000 companies, such as GE and Sun

Microsystems. Recognized for driving multi-million dollar gains through a

range of activities that optimize operational efficiencies, reduce costs

and increase customer satisfaction. Highly skilled at quickly developing

and executing plans that address the core of an organization's needs.

Acknowledged as a champion of change with a big picture mentality and

entrepreneurial drive, who thrives when leading in a fast-paced, dynamic

environment. Equally at home in large or small teams. Academic

credentials include: LLM in International Law, LLB in Law, and MPhil in

Economics.

Notable contributions

. Turned around North American Operations for a division of TNS, a $2B

global market research leader. Named to the Top 50 of 14,000

employees globally and made "Innovation Ambassador".

. Created blueprint to restructure Sun Microsystems' $8.5B global

channel distribution model, accounting for 70% of total revenue.

. Led strategy and operations for a team that delivered $550M in savings

in 2005 for Sun Microsystems. After 18 months total costs reduced by

$1B, contributing to the run of profitability beginning in 2006.

. Implemented most successful Six Sigma program within Sun Microsystems

for the Support Services division, contributing $103M to the bottom

line in 20 months.

. Developed and built state-of-the art UK Configuration Center for GE

Capital, increasing productivity 39%.

CORE LEADERSHIP COMPETENCIES

Turnarounds & Performance Improvement ? P&L ? Strategy Development &

Implementation ? Outsourcing & Offshoring ? Mergers & Acquisitions ?

Strategic Partnerships ? Operations ? IT Development & Management ? Process

Flow & Technology Architecture Integration ? SAP & Oracle Implementation ?

Manufacturing ? Sales ? Channel Management ? Call Center Management ?

Building & Leading High Performance Teams ? Developing & Implementing Key

Performance Metrics ? General Electric Six Sigma MBB ? Business Process

Reengineering ? GE Work-Out ? Facilitation ? Voice of the Customer ?

Managing Client Relationships ? Sun Microsystems

PROFESSIONAL EXPERIENCE

GroGreen Inc., Denver, CO: Startup, 2009/current

CEO

Recruited via investment firm and founder to lead a start up focused on

transforming the way the US grows and distributes fresh produce. Key

responsibilities: refining vision, raising funds, developing business

plans, building the team and establishing strategic partnerships.

TNS, NA Custom Research, Horsham, PA: International leader in market

research, 2006-2008. (Acquired 10/08)

Executive Vice President, North American Operations & Multi-Country

Projects (MCP)

Recruited to transform operations and support the strategic vision of

becoming the "market research company of the future". Responsible for

restructuring and streamlining operations into a cohesive set of services

supporting business growth. Responsibilities rapidly expanded to include

Global Quality Leader, EVP Research Management Organization (RMO) and

Innovation Ambassador. Led a team of just over 600 through 9 direct and

3 indirect reports. Managed a $45M budget across Ops and RMO groups.

. Restructured Operations and realized a cost savings of $5.6M,

representing 42% of profit in 2007.

. Drove 2007 billable utilization up 7%, while cutting headcount by 57

after an 87-person reduction in 2006.

Michael C. T. O'Keeffe

Page -2-

EVP Cont.

. Increased revenue 35% to $6.6M from sister companies who could use

external suppliers.

. Increased international projects 3.4% for a total of $68.5M in an

environment declining by 10%.

. Drove billable utilization up a further 3% in 2008. Additionally,

on-time delivery reached 98%, revenue grew 7.6%, and fixed costs

were 16.9% under budget.

. Responsible, in conjunction with the CIO, for the transition of the

North American organization to an integrated systems platform using

Enterprise Service Bus.

. Established best practices for the global organization.

. Integrated the Research Management Organization and Operations

(previously highly siloed). Implemented metrics to highlight

discrepancies, target dissatisfiers, and enhance customer relations.

. Rebuilt call center capacity in record time.

. Initiated/led the Microsoft Alignment Summit to address suboptimal

performance at second largest client.

. Selected to the "Top 50" executives in a company of 14,000

employees.

Sun Microsystems, Broomfield, CO: Network computing infrastructure

solutions, 2000-2006

Senior Director - Distribution Partners, Partners & Alliances Sales

Organization

Responsible for developing a strategy to restructure $8.5B worldwide

channel distribution model.

. Developed and implemented a new channel operating model that

addressed inefficiencies, while creating a strategic advantage.

Established program which distinguished and rewarded differently for

distribution, the traditional metric, and demand generation.

. Realized tactical cost reductions of $115M by integrating back office

functions, partnering with Marketing, and enhancing relations with

key partners.

Senior Director - Strategy and Operations, Global Business Services

Promoted to establish transformational, operational efficiency

strategies that netted $550M globally in 2005, and reaped $1B in

benefits by the end of 2006. The cost reduction recommendations and

operational efficiency plans were instrumental to Sun's run of

profitability starting in 2006.

. Led strategy and operations for a group that straddled entire company

and reported to the CEO and Board. Exceeded the FY2005 objective of

a $500M cost/spend reduction, beating goal by 10%.

. Consolidated and streamlined operations and support functions

globally, which achieved a more competitive and flexible cost

structure. Outsourced major portions of IT, HR, and Finance as well

as non-core competency areas of product development, design

engineering, quality assurance testing, call center operations,

manufacturing, warehousing/distribution, and parts repair.

. Developed strategic and operational plans optimizing revenue,

business development, and cost-out opportunities in China, India, and

Eastern Europe.

Director - Sun Certified Master Black Belt, Support Services

Established most successful Six Sigma program within Sun. Led a team of

77 Directors and Managers in 6,500 person division representing $2.7B in

revenue.

. Took a fledgling team of 12 Black Belts and in year 1 grew it to 5

Master Black Belts and 72 Black Belts.

. Added $74M to the bottom line in FY2004 (113% of goal).

. Delivered $29M to the bottom line in FY2003 (255% of goal).

. Recognized with the Chief Customer Advocate Award for Master Black

Belt Excellence in 2003.

Master Black Belt, Educational Services

Established and integrated a Six Sigma program for Sun Educational

Services, a 1,450 person division with $355M in revenue.

Michael C. T. O'Keeffe

Page -3-

Senior Manager - Business Development (Global M&A), Educational Services

Recruited to manage M&A activities for $355M division. Responsible for

identifying acquisition candidates and conducting due diligence.

. Lead negotiator for offshore development in India with NIIT. Reduced

relevant production costs by 53%.

. Division representative on Enterprise Services Strategy Council.

General Electric - Fortune 500 diversified technology, media, and

financial services company, 1996-2000

Director Quality (MBB), GE Access, USA

Recruited within GE to establish, integrate, and optimize the Six Sigma

program. Responsible for supporting Global Services, European and Latin

American Operations, and HR. Managed a series of process efficiency and

loss avoidance projects across multiple functional areas including

sales, operations, technical support, customer service, Oracle

development and upgrades.

. Delivered $8M to the bottom line on an annual basis.

Quality Manager (BB), GE Capital IT Solutions, England/Germany

Involved in mergers and acquisition/integration, Six Sigma, Work-Out,

services, financial management initiatives, SAP development and

implementation in France, Germany, the UK, and U.S.

. Lead quality manager on program to develop global SAP R/3 platform for

IT services business. Co-wrote and presented strategy that yielded

$7M in savings and put the program back on track.

. Developed and built state-of-the-art UK Configuration Center for GE

Capital IT Solutions. Due to excessive error rates (15+ %), tasked

with building a new configuration center in 14 weeks.

. Built and led a 10-person, cross-functional team that increased

productivity 39% (goal of 20%).

. Cut error rate to 5% (goal of 10%).

. Finished seven weeks early, under budget, and exceeded customer

expectations.

Financial Analyst & Project Manager, GE Capital, England

Financial Analyst, GE Medical Systems, France

PRIOR EMPLOYMENT: Ford Motor Company, Systems Analyst, Ford Credit Europe

Plc, England, 1995 - 1996

EDUCATION

University of London, LLM International Law

University of Edinburgh, LLB Law

University of Glasgow, MPhil Economics

Vassar College, BA Economics and Political Science

Harvard Business School, Business Marketing Strategy, Executive Program

GE Crotonville, General Electric's Advanced Manager Course

Additional Experience

. Broad international experience having lived in nine countries and worked

in four - Scotland, the Philippines, Malawi, Chile, the United States,

Ireland, England, France, and Germany.

. Partner with Social Venture Partners and past Board and Executive

Committee member of the Eldora Special Recreation Program and former ski

instructor for the disabled.

. Advisor, Boulder Innovation Center.

Contact this candidate