Sales Customer Service
Resume:
Chris Broussard
Melbourne, FL
Cell: 803-***-****
************@*****.***
Summary
Nine years of recruiting experience. Specialize in positions such as
corporate and project management, construction trades, information
technology, engineers, power generation and health professions for defense
and government contracts throughout the world.
Experience
IAP Worldwide Services
Irmo, SC & Cape Canaveral, FL
Senior Recruiter
November 2006 - Present
Responsible for full life cycle staffing for IAP's Base Operations Support
Services Group. Supervise two Recruiters and one Administrative Assistant
in staffing over 200 million dollars in overseas contracts. Positions
include project management, engineering, construction trades, procurement,
logistics, and information technology. Also staff permanent, contract and
temporary positions for IAP's Power Generation Division to include site
managers, engineers, linemen, generator mechanics, operators and
industrial electricians. Analyze market trends, monitor openings and
turnovers and strategize on potential recruiting gaps. Developed and
maintain several data reports to track staffing efforts; brief Senior
Staff on a weekly basis. Developed and implemented several recruiting
strategies and procedures to find and track a larger pool of quality
candidates. Created a network with military Transition Assistant Programs
in order to develop a pipeline of previously untapped government cleared
candidates for overseas positions. Reduced "boots on the ground" rate for
overseas cleared positions from 94 days to 33 days in just 3 quarters.
Volunteered for 30-day deployment to the Middle East to serve as Interim
HR Manager for IAP's largest contract. Create and place job postings
within our applicant tracking system (Vurv), as well as job boards, review
resumes, conduct phone and in person interviews, extend offers and conduct
new employee orientations.
North Carolina Air National Guard (Retired)
Charlotte, NC
Administrative Specialist
March 2007 - February 2010
Worked in the 145th Airlift Wing's Logistics Plans office. Assisted with
coordinating the deployment of Air National Guard personnel in support of
real world missions. Certified as an Aircraft Load Planner, Hazardous
Materials Inspector and Quality Control.
Pennsylvania Air National Guard
Pittsburgh, PA
Administrative Specialist
March 2006 - February 2007
Volunteered to serve on an active duty tour with my Air National Guard
unit in support of Operation Enduring Freedom. Directly supported over
200 aircrew and support personnel in day-to-day operations; supervised 9
administrative personnel. Streamlined processes in the pay, travel and
supply programs; decreased workflow and error rates by 60%. Managed a
variety of information management functions including Client Support and
Electronic Communications. Efforts directly contributed to an overall
rating of Excellent during a major compliance inspection. Appointed
trainer for all Administrative Specialists.
Davidson Design & Development
Pittsburgh, PA
Director of New Products
September 2005 - February 2006
Inside sales position responsible for generating new clients and revenue
for the Research & Development Department. Coordinated and managed client
products from initial conception to a final product ready for presentation
to manufactures. Completed 90 day training program mandates in only 60
days; tied company's rookie record. Responsible for 30-35 projects at any
given time while maintaining 100 percent client satisfaction and a steady
flow of new business. Left to serve on an active duty tour with the PA
Air National Guard.
United States Air Force
Columbia, SC
Officer Accessions Recruiter
March 2003 - August 2005
Promoted to Officer Accessions Recruiter for a 29,000 square mile
territory covering North and South Carolina. Conducted sales
presentations to medical universities and residencies, such as
Orthopedics, Anesthesiology, General Surgery and Primary Care Specialties,
as well as technical programs to include Engineering, Physics and
Information Technology. Consistently exceeded high Air Force Recruiting
goals. Directly supervised 10-15 Air Force Officer Candidates at any
given time. High level of performance contributed to recruiting team
being awarded the Standard of Excellence Award for fiscal year 2004.
Transferred from active duty into the Pennsylvania Air National Guard.
United States Air Force
Hermitage, PA
Enlisted Accessions Recruiter
December 1999 - February 2003
Solely responsible for all recruiting, marketing, sales, advertising, and
lead generating activities for a 400 square mile territory. Established
successful advertising, promotion and public relations programs, as well
as market and production analysis. Appointed trainer for incoming
recruiters. Taught all aspects of sales, marketing, customer service, and
lead generating activities. Able to gear sales and marketing efforts
toward multiple programs and markets simultaneously; can easily adapt to
any situation. Directly supervised 15-20 Air Force Enlisted Candidates at
any given time. High level of performance directly contributed to
recruiting team being selected as Recruiting Team of the Year for fiscal
year 2002 and my promotion to Officer Accessions Recruiter.
United States Air Force
Various Locations
Administrative Specialist
February 1989 - December 1999
Maintained, tracked and safeguarded Top Secret level material while
assigned to an airborne intelligence squadron. Zero discrepancy rate for
two years. Volunteered to work in counter intelligence unit for 6 months.
Revamped outdated tracking system for Top Secret level material,
increasing productivity by 45 percent. Managed all personnel action
programs supporting 170 Air Force Intelligence personnel; maintained a 96%
on time rate for over 470 actions. Assisted in revamping over 20 wartime
contingency plans in preparation for an Operational Readiness Inspection,
resulting in an Excellent rating. Established personnel deployment
tracking system in order to deploy 23 pilots, 16 aircraft and 230
maintenance personnel to Operation Desert Storm.
Skills Recruiting / Sales / Marketing / Advertising / Internet
Sourcing
Professional Young Professionals Society, Columbia, SC
Development Active member of several recruiter networking groups
Education Air Force Recruiting School
Air Force Leadership School
Air Force Information Management School
Achieve Global Professional Sales Seminars
Pursuing A.A.S. Human Resources Mgt, Community College of
the Air Force
Clearance I have maintained an active government security clearance
since 1989.
Currently hold an active Secret clearance
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