Project Management

Leon Harris

Colorado Springs, CO *****

719-***-**** [Home]

E-mail: *******@***-****.***

719-***-**** [Mobile]

CAREER SUMMARY

Mission oriented technology executive and consultant with keen IT and

systems knowledge in multiple industries[i]--proven accomplishments in

management, operations, and implementation of enterprise business solutions-

-distinguished military career in high-tech management, operations, and

systems security--extensive experience in leadership, resource management,

and project planning initiatives--sound infrastructure experience including

virtual and CLOUD Technologies including dB Zoning solutions--thoroughly

knowledgeable of development philosophies, Storage Engineering, and

Disaster Recovery design and management know how.

<IL>

EDUCATION

Chapman University, Orange, CA

Bachelor of Science in Electronics Engineering

Concentration: Communications Design

Community College of the Air Force (CCAF), Montgomery, AL

Associates of Applied Science in Information Systems Technology

Concentration: Enterprise IT Management

PROFESSIONAL EXPERIENCE

Est-West Datacom Consulting Services, Inc.

Colorado Springs, CO

IT Management[ii], Engineering, and Business Systems Consultant (Ind.) -

(01/1995 - Present)

< Consultant Services:

o Discovery (Channel) Communications, Silver Springs, MD

Sr. Exec Consultant - (02/2003 - Present)

. Provides project and technical oversight of complex

hosted business system solutions

. Facilitate executive management discussions on

strategy planning and deliverable issues

. Analyzes enterprise solutions and decide on

deployment strategies and funding

. Scopes projects, estimate budgets and resources

needed to achieve business objectives

. Communicates requirements to the Developers,

Engineers, Testers, and Project teams

. Define project timelines and deliverable objectives

and milestones

. Provides technical instructions on business system

deliverable and budgetary margins

. Approves IT support solution and negotiate budget

lines and time sensitive deployments

. Core representative for vendor Hosted Infrastructure

Support-servicing Europe, Asia, and Latin American

global Ad Sales businesses-directly and indirectly

supporting $1.8B in annual revenue

Accomplishments:

. Numeral-available upon request

o Development Technologies Global, Lorton, VA

Executive Manager/Partner - (05/2001 - Present) formally

Devtec Knowledge Systems, Inc., CA

. Provides and defines IT business management

requirements, direction, and services

. Defines service definition, scope, timeline, budget,

and delivery specifications

. Organizes and prepares infrastructure planning

activities and guidelines

. Defines and organizes on-site client technology

deployment services

. Facilitates management and technology review

discussions

. Orchestrates customer interactions and maintains

client relations

. Provides IT Marketing, Sales, and negotiation

strategies

Accomplishments:

. Ion System, Berkeley, CA, CIO (05/01 - 12/01)

- Selected CIO at Ion Systems to provide business

system leadership

- Replaced Ion's aging Novell/NT3.51 infrastructure

with modern Windows 2000 Active Directory

solution, staging the company for a Windows XP

migration

- Led executive oversight of ERP and Web Portal

selection and migration efforts

. Led Kana Software global SMS planning and deployment

initiative

. Coordinated the NSA and COACT marketing & sales

strategy and product review scheduling

o WorldCom, Colorado Springs, CO

Sr. PM Consultant - (02/1999 - 05/2001)

< Provided LAN/WAN project management services

< Coordinated and planned project implementation

activities

< Organized project teams and defined project

objectives and deliverables

< Maintained and monitored project scope and

coordinated and analyzed change requests

< Organized project briefings and management review

conferences and reporting activities

< Coordinated customer updates and maintained customer

relations

< Reviewed final deliverables for completeness and

adherences to project definition

Accomplishments:

. Led three major WorldCom Y2K remediation projects

focused on identification, stabilization, and

certification of critical LAN/WAN Telecommunications

equipment (350 Sites)

. Led the HDSL Telemetry Deployment initiative (400

Sites)

. Organized Voice-over-IP Network monitoring and

support project

. Led SNA Switching Services Integration project-

upgraded 13 Data Centers

. Deployed Gigabit Ethernet for Mainframe service-a

major bandwidth prototype schema

. Coordinated Cisco AAA & Privileged Router Commands

and Upgrade project (800 Devices)

. Discovered and recovered $1.6M in infrastructure

funding-through vigilant oversight

o MCI Systemhouse (SHL)(Exxon)(DevTec Initiative)

Sr. PM Consultant - (05/1997 - 02/1999)

. Provided LAN/WAN, Helpdesk Transition, and IT project

management services

. Coordinated and planned project deployment activities

. Organized project teams and maintained project

objectives and deliverables

. Maintained and monitored project scope and

coordinated change requests

. Coordinated customer updates and maintained customer

relations

. Maintained management communications on status of

critical deliverables

. Reviewed final deliverables for completeness of

project definition

Accomplishments:

. Led AAA (CSAA) LAN/WAN Re-homing Project, Napa, CA-

eleven sub-projects-$1.2M

. Led MCI (WorldCom) IT Management and Support

Initiative, Colorado Springs, CO-defined product

procurement scope and systems deployment guidelines

. Authored Desktop Warranty and Entitlement

requirements, Break/Fix and IMAC support, and

Performance Reporting guidelines

. Defined EDI multi-platform specifications for SMART,

CIM, and SureTrak systems

. Led Exxon Corporation IT Support and Transition

Initiative, Houston, TX-five sub-projects

. Defined Helpdesk requirements and Desk-side support

guidelines

o MCI Telecommunications, Colorado Springs, CO

Systems Engineering Consultant - 07/1996 - 05/1997

. Engineered, configured, and integrated SW/HW

solutions on Windows NT, OS2/WARP, and Windows 9x

desktop systems utilizing TCP/IP and IPX/SPX network

protocols within a Token Ring/Ethernet/UNIX

environment supporting Netware and NT Servers

. Constructed, rebuilt, and deployed new and

refurbished Desktop Systems and SW products

. Configured Email and Lotus communications parameters

. Resolved network and component connectivity issues

o Lockheed Martin, Colorado Springs, CO

Support Engineering Consultant - (01/1996 - 07/1996)

. Evaluated and confirmed services for satellite

communications support for Uplink and Downlink

inspection specifications on synchronous and geo-

synchronous satellite vehicles

. Provided Windows NT Desktop support and performed

SGML programming for various maintenance and

performance references

o Levi Strauss & Co, San Francisco, CA (Independent

Consultant)

Sr. Network Engineering Consultant - (05/1995 - 01/1996)

. Provided contract services supporting a major

Microsoft NT Rollout project, deploying 1,600 Desktop

systems and Servers and integrating various standard

and legacy applications in a Windows NT/NetWare

environment-three major facilities

. Deployed new and refurbished Desktop Systems

including dual OS configurations

. Resolved network and connective issues including

infrastructure and cabling challenges

. Provided user training and instructions on Windows-

based operations

o

o

o

o

o

o Digital Equipment Corp, Colorado Springs, CO

Diagnostic Engineering Consultant - (03/1995 - 05/1995)

. Resolved field problems and guided Field Engineers

and customers through multi-vendor software,

hardware, and network deployments and troubleshooting

challenges

. Diagnosed, isolated, and procured field replacement

units (FRUs) as necessary

. Tracked resolutions of internal and external IT

support challenges

o DataEquip, Corp, Colorado Springs, CO

Sr. Systems Engineering Consultant - (01/1995 - 03/1995)

. Configured, installed, integrated, and tested PC and

Server equipment supporting a government

Desktop/Server Roll-out initiative--deploying 500 PC

Workstations and 5 Servers supporting the Immigration

and Naturalization Service (INS)-Miami, Florida

. Deployed new and refurbished Desktop Systems

including dual OS configurations

. Coordinated, designed, and installed 10BaseT (Cat 5)

infrastructure

. Designed network printing schema and layout and

configured printing parameters

. Provided user training and instructions on Windows-

based operations

PROFESSIONAL MILITARY SERVICE EXPERIENCE: UNITED STATES AIR FORCE

Space Command Communications-Computer Operations, Sunnyvale, CA

Comm-Computer Superintendent[iii] - (02/1993 - 09/1994)

< Managed Communications-Computer operations-35 personnel-quarter of

million dollar equipment support budget

< Chief technical officer for Telecommunications and Computer

maintenance, procurements, design, and approvals

< Ensured 24-hour Telecommunications and computer support-voice and data

< Provided high-level Air Force Intelligence narrative communications

support

< Coordinated, oversaw, and provided guidance in Project Management

activities

< Organized personnel briefings and maintained performance review

programs

Accomplishments:

< Organized secure network analysis and design including topology,

hardware requirements, and software configurations

< Designed Secure PC network employing the latest in TEMPEST technology

(Zenith and GTE PC systems), advanced encryption equipment, high-speed

modems, and high-volume routing and mux'ing components

< Designed Fiber Optics and copper infrastructures within a secure DOD

environment

< Designed and distributed the base Telephone Directory using MS Access

database product and techniques

< Coordinated with the nearby Navy to provide back-up support during

base narrative communications overhaul

< Planned, designed, and deployed the base first PC-based narrative

communications terminal in support of the Air Force's SARAH deployment

initiative

Mobility Command Aircraft Services (Operation DESERT STORM)

Aircraft Services Superintendent - (10/1991 - 02/1993)

< Managed Aircraft Services operations-65 personnel-wartime conditions

< Ensured continuous 24-hour aircraft logistics and strategic support

< Monitored cargo backlog and scheduled shipment accordingly

< Coordinated special operations and marshaled sensitive shipments for

rapid deployment

< Maintained team discipline and ensured operational objectives and

mission deliverables

< Coordinated team briefings and maintained executive leadership lines

of communications

< Ensured continuous utilization of data processing and mainframe

computing equipment (Honeywell, Zenith, Unisys)

< Taught Total Quality Management (TQM) techniques (Classroom

Instructor)

Accomplishments:

< Led special operations supporting politically sensitive humanitarian

operations in Croatia, CIS, and Iraq during PROVIDE HOPE, PROVIDE

COMFORT, and PROVIDE PROMISE[iv]

Space Command Communications-Electronics Operations, Colo. Spgs, CO

Comm-Computer Superintendent - (04/1986 - 10/1991)

< Managed Communications-Computer operations-135 personnel-$1.5M

equipment support budget

< Chief technical officer for telecommunications and computer

procurement requirements, design, and approvals

< Ensured 24-hour telecommunication, desktop, mainframe, satellite, and

mobile communications support

< Provided and ensured continuous high-level Air Force Intelligence

narrative communications support

< Ensured secure communications using mobile and fixed secure telephones

(STU-III) devices and Secure Voice (PBX) RED Switch technology

< Managed General Officer Communications Support program (26 Generals-

24x7 support)

< Ensured base-level cryptography support (COMSEC)

< Provided oversight of Tech Control Support Services

< Ensured Radio Frequency control and managed military RF usage within

responsible range and local geographical area

< Coordinated and managed IT and Security Project activities

< Managed and monitored base-level computer security program (CSSO)-

desktop and mainframe systems

< Coordinated personnel briefings and organized senior management review

conferences

< Maintained personnel discipline and performance review programs

Accomplishments:

< Designed, coordinated, and implement various communications and

computer system upgrades to include Space Command's first secure PC

telecommunications network employing the latest in TEMPEST technology

(Zenith PCs) in a distributed network environment utilizing a fiber

optics network infrastructure

< Performed cellular RF signal propagation studies and implemented

viable solutions to eliminate unacceptable performance

< Planned, organized, documented, and deployed the Air Force's first

Computer Customer Service Support Center (Helpdesk and desk-side

support)-6,000 customers-saved $275K first year

< Designed and deployed an enhanced five-sites command-and-control RF

communications network-saved $10K

< Planned, deployed, and managed a secure voice PBX (Red Switch)-heavily

used during Operation DESERT STORM to support Cheyenne Mountain and

forces in the Persian Gulf

< Planned, negotiated, and deployed high-production Honeywell mainframe

page-printer system-reduced annual budget $24K

Mobility Command Aircraft Services

Supervisor/Specialist, Logistic/Transportation, Multiple locations

. Various supervisory and specialist positions within the United States

and Europe include Flight and Air Operations, Air Passenger, Air Cargo

Operations and computer support-handling hundreds of aircraft weekly.

Specific details available upon request

EDUCATION CONTINUE

< CCAF, Montgomery, AL, Associates of Applied Science, Logistics and

Transportation Management

< Air Force Technical Training Center, Biloxi, MS, Telecommunications

and IT Management, Honor Graduate

< MCSE Trained: TeKnowlogy Microsoft Education Center, San Francisco,

CA (Microsoft Certified Professional-inactive)

</IL>

PROFESSIONAL SKILLS AND TRAINING

< Windows 2K3/Vista/XP/2K/NT4/9x, AD, MS Office Suite, MS Access, MS

Project, SMS, Visio, Asset Management, SAN, Web Content Management,

Sql, Remedy, BridgeTrak, SureTrak, Routers, and other HW/SW skills

upon request

< Desktop and Server configuration management, Computer Security, and

Vendor management know-how

< Systems knowledge and programming skills to include FORTRAN and BASIC

and C++ philosophies

< ERP (TX-Base and IBMS), CRM (Siebel), and Lotus (Domino.doc and email)

applications

< IT security and Disaster Recovery design, techniques, management, and

deployment

TRAINING:

< E-business/E-commerce

< Internet Security

< Windows AD

< Web Design

< JavaScript

< Oracle8i

< Routers

< MCSE

SECURITY CLEARANCE

. <IL>Top Secret SBI w/ SCI Access: **DE-BRIEFED**

MILITARY SERVICE

. USAF: Honorably Discharged. Specialty: <IL>Communications,

Information Technology, Logistics and Transportation</IL>

INDUSTRIES

. Media, Oil, Apparel, Communications, Government, Government

Contractors, Manufacturing, and Personnel Resources

REFERENCES

. Available upon request

[i] See Industries

[ii] Executive for hire

[iii] Superintendent (Senior Manager)

[iv] Wartime initiative

Contact this candidate