Quality Assurance Project Manager

Lukas Rullen * cliff St.

business intelligence Consultant/Trainer Marblehead, MA 01945

cell phone: 781-***-****

************@***************.***

http://hir.tech.officelive.com

EXECUTIVE PROFILE

Business Intelligence

Instructional Design

Hyperion Interactive Reporting

OBIEE BI +

Brio Performance Suite 6-8.x

Dashboard Development

Workspace Configuration

IT Project Management/Execution

Curriculum Development

Team Player

Highly experienced IT professional with 20 years of experience utilizing a suite of

advanced business intelligence tools to design, develop, and maintain reporting and

analytics applications. Own and manage project plans to synchronize deliverables with

the development teams and ensure that objectives are in line with the company's and

client's overall strategies and long-term goals.

Resilient hands on project manager with proven technical / team leadership

capabilities. Excel in partnering with database and application developers to

communicate and translate business requirements into technical specifications.

Adept at developing and supporting analysis solutions, data transformations, and

reports.

PROFESSIONAL EXPERIENCE

Guident Technology

Nov 2009 to Present

Senior Consultant

Provided consulting services for a large scale implementation of Oracle Performance

Suite Fusion Edition 11.1.1.3 at the Social Security Administration. Assisting in

documentation, development, user acceptance testing, and development of classroom and

web based training for Interactive Reporting.

Bi-Training and Staffing, Londonderry, NH.

Oct 2007 to Aug 2009

Business Intelligence Consultant / Trainer

Provided consulting, classroom and web based training for the Oracle Interactive

Reporting - OBIEE BI+ and Hyperion Intelligence Suite: Dashboard Architect, Studio,

Web Client, as well as Crystal Reports XI / 2008. Authored curriculum design and

custom training resources to technical and non technical end user audiences. Course

instruction covered the software, relational DBMS concepts, and JavaScript as it

relates to dashboarding and document development.

Exemplary written and verbal communication skills

Trained over 1000 users

Expert in Hyperion Interactive Reporting - System 9 Object Model and Dashboard

Development Services.

Designed and developed all components of training materials to include: -- PowerPoint

slides -- Course notes / manuals -- Exercises/Labs -- Instructor demonstrations --

Instructor notes / teaching aids -- Classroom image and setup files.

In-depth experience in technical training, writing, course development, instructional

design, and resource coordination.

Sought customer feedback to continuously improve the quality of courses developed.

Adept at creating classroom and web-based training and instructional materials as

well as technical/troubleshooting manuals and user guides.

Strafford Technology Londonderry, NH.

Apr 2000 to Oct 2007

Business Intelligence Consultant / Trainer

Consultant for Brio Performance Suite 8.x (Migration Utilities, Developer Tools,

Insight Server, Intelligence iServer, Reports iServer, SQR) BrioQuery, and Brio

Intelligence Suite, as well as classroom training for these applications as well as

Crystal Reports versions 8/9/XI/2008.

Extensive experience developing reports in Brio/Hyperion

Developed and maintained technical aspects of Reporting applications which included

constructing metadata and logic changes, data import routines, business rule

development, report development, and general system maintenance.

Built and modified reporting systems and created complex reports for global users.

Developed self-serving reporting solutions that enhanced the existing system's

ability to put out information "fires" and backfill subject matter experts.

Developed, revised, and validated technical training including labs, instructional

text, technical reference information, and presentations.

Superior communication, diagnostic, technical, and presentation skills.

Published intuitive dashboards for stakeholders to access information.

Carleton Corporation Billerica, MA

Sep 1998 to Oct 1999

Professional Services Consultant

Responsible for post sales professional services to customers of Carleton's data

warehouse technologies. Installed and configured Carleton Customer Relationship

Management software products: Pure*Extract and Passport - 4GL tools which automated

the process of extracting, mapping, and transforming data from source Legacy

production systems to targeted relational database management systems on ORACLE, NT,

and UDB platforms using SQL Server and OLAP. Conducted product training courses at

customer sites during engagements.

Data Transformation

Coded complex programs and derived logical processes on technical platforms.

Provides expertise in devising, negotiating and defining the tables and fields.

Assist in the creation and maintenance on the corporate metadata repository and data

dictionary.

Programart Corporation Cambridge, MA

Oct 1996 to Sep 1998

Systems Engineer / Implementation Engineer

Provided technical assistance to the sales staff during proof of concepts and

participation in trade shows. Interacted with the prospect's technical staff to

install and deploy products on MVS, OS/2 and Windows platforms. Reviewed application

performance data generated by STROBE to include report interpretation and

presentation to customers and prospects. Application environments include MVS, CICS,

DB2, and IMS. Established and maintained relationships with technical and management

personnel at 42 assigned accounts and monitored the health of those accounts.

Delivered product training curriculum to customers based on a customer's specific

requirements. Designed strategies and wrote plans to improve customer's application

performance management practices to ensure a high rate of maintenance renewal and to

position customers for additional sales of product and services. Provided Level One

technical support.

Pre/Post Sales Role

Worked with the inside sales teams in pre/post sales support role to help close new

business deals with current and prospective clients

Presented and demonstrated product solutions tailored to fit client's needs

Provided proactive pre and post sales support to current and prospective clients

Sun Life Annuity Service Center Boston, MA

Jun 1995 to Oct 1996

Senior Programmer Analyst

Developed interface programs and conversion programs for migration from a VSE

mainframe environment to Client-Server environment operating under the Trimark

system. Participated in project analysis, developments, and enhancements to the

legacy system.

Fidelity Investments

Sep 1989 to Jun 1995

Programmer Analyst FIIS Systems Marlborough, MA Jul 1993 to Jun 1995

Analyzed, designed and implemented a major system project through all phases of

SUMMIT-D project life cycle. Developed pre-authorized drafts, systematic withdrawal

plans, and money movement for institutional customers on Mutual Funds System (MAS).

Software development life cycle

Change Management

Participated in all phases of SDLC; Supported the research, analysis, design,

development and Quality Assurance efforts for technical solutions to address business

problems and opportunities in collaboration with vendors, internal customers,

developers and quality assurance teams.

Provided seamless software management as ENDEVOR administrator.

Associate Programmer Analyst - FIIS Systems, Boston, MA Apr 1990 to Jul 1993

Developed, coded, debugged and tested MAS mainframe application using MicroFocus

COBOL for OS/2, Data Modeling techniques, and other tools in a production support

environment. Implemented system fixes through all phases of the project life cycle.

Application development on PC platforms and integration with mainframe applications.

Provided system support for PC file transfer applications in batch environments,

CICS, client transmissions, bank wire transfers and reconciliation. Investigated,

diagnosed, and resolve user problems with software on PC and Mainframe platforms.

Programmer - FIIS Systems Boston, MA Sep 1989 to Apr 1990

As a team member of Production Support, created a database to track system problem

reports on MAS. Performed quality assurance and regression testing for software

installs. Maintained data integrity for test systems, training environment, and

batch cycle coverage.

US Army

Sep 1983 to Jan 1987

1LT Armor Officer, Mortar Platoon Leader, Assistant Adjutant.

TECHNICAL SUMMARY

Business Intelligence Tools

Oracle OBIEE BI+, Hyperion Performance Suite 8/9 Business Objects, Web Intelligence,

Crystal Reports XI / 2008

Databases

Data modeling, Oracle 9i/8i, SQL, dB2 UDB, SQL Server, OLAP, RDBMS, Sybase, ER-Win,

Toad, DB-Visualizer

Operating Systems

Windows 2000/XP/NT/Vista

Others

JavaScript, Dashboards, VB Script, Microfocus Cobol, OS/JCL, MVS, Cobol, VSAM, MAS,

TSO/ISPF, CICS, Microsoft Office Suite & SharePoint, Production Support

ACADEMIC BACKGROUND

Boston University Corporate Education Center (1989)

Focused Technical Development Process

Master of Science Industrial/Organization Psychology

Rensselaer Polytechnic Institute - Troy, NY

Bachelor of Science Psychology (Magna Cum Laude)

Siena College - Loudonville, NY

Cell Phone: 617-***-****

************@***************.***

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