Customer Service Insurance
Resume:
Drive 205-***-****
Birmingham,AL E-mail
***** *******@labcorp.c
om
Ruby Booker
Objective To secure a position with a company that will allow
obtainable goals to be met and accomplished.
Summary of Knowledge of ICD9 and CPT procedures codes
qualifications Knowledge of Medical Terminology
Insurance Follow-up and Self-pay Collections
Call Center and Customer Service experience
Data Entry experience
ICD 9 Certified translator thru LabCorp of America
Knowledge of Medicare and Medicaid Guidelines
Education 1999 - 2000 Virginia College Birmingham, AL
Medical Billing and Coding/Medical Reimbursement
Completed 20 credits hours
Lawson State Community College Birmingham, AL
Social Work
Completed 12 Hours
Sociology completed
Work experience 07/2007-present LabCorp of America Birmingham, AL
Healthcare Billing Specialist
Responsible for keying requisitions on a daily basis,
keying patient demographics and pertinent patient
information.
Verifying and correcting insurance information,
entered correct diagnosis codes, correcting suspends
on a daily basis (specimen that have incorrect
billing information.)
Call various clients to get correct information on
patient's accounts to update in the system.
Perform weekly audits on group verifying that the
information was entering into the system correctly,
catching any errors before claim is billed out thru
front-end billing.
Responsible for filing claims to Medicare, Medicaid
and Commercial Insurance in a timely manner.
02/2007-5/2007 Vital Med (Snelling
Personnel) Birmingham, AL
Guarantor Collections
Responsible for multiple tasks, which include daily
deposits, private pay files, insurance verifications,
and scanning EOB's into docuware for imaging. Handle
return mails for skip tracing, separate checks from
EOB and enter into system.
06/2006-01/2007 Cash Retriever
Birmingham, AL
Insurance Follow-up/Self Pay Collector
Responsible for calling various insurance carriers
checking the status on submitted claims.
Make corrections to Medicare and Medicaid claims
resubmitting in a timely manner.
12/2004-07/2005 UAHSF (Venturi Staffing Agency)
Birmingham, AL
Third Party Correspondence
07/2005-12/2005 UAHSF
Birmingham, AL
Third Party Correspondence
Responsible for working audits trails (rejected
claims) on a daily basis correcting and resubmitting
in a timely manner.
Working claims edits (claims that are rejected
in-house) correcting and resubmitting in a timely
manner.
Assigned Alpha prefixes for Blue Cross and Medicaid
no activity files (claims that have been filed one or
more time with no response) research to why the claim
has not been paid.)
03/2004-10/2004 Pensacola Open MRI
Pensacola, Fl
Insurance Specialist
Responsible for calling various insurance carriers
verifying patient current level of benefits.
Post billing for Central Billing Office; collect
co-pays from patients, assisted with scheduling
patient for out patient procedures, requests
authorization.
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