Human Resources Management
Resume:
SUSAN M. ANDERSON
***********@*****.***
____________________________________________________________
Seasoned Human Resources Leader with strong HR operations background and a
proven track record in designing, delivering and administering HR
solutions, products and services.
> Tactical and Strategic HR Generalist
> Strong Ethical standards and Professional Integrity
> Start up/turnaround HR department expertise
> Employment law Expert
Education BS, Business, SDSU
Certification SPHR - Sr. Professional, Human Resources
Professional Experience
Human Resources Consultant 8/09 to Present
Designs and implements SOPs, advises key stakeholders regarding regulatory
compliance, business ethics, risk management, process improvement, talent
selection, employee relations, performance management, policies and
procedures, training and development.
Director, Human Resources 4/06 to 8/09
Central Healthcare
Develops and administers all Human Resources plans and procedures for all
company personnel in multiple states according to legal and corporate rules
and policies. Plans, organizes, and controls all activities of the
function. Develop goals, objectives, and systems. Evaluates employee
relations and work-related issues and develops solutions within the
confines of policy and directives. Assist managers, supervisors and leads
with engaging employees, coaching and counseling for problem resolution and
improved employee performance. Implements and annually updates compensation
program. Performs Benchmarking. Conducts annual salary surveys, analyzes
compensation, monitors performance program. Develops, recommends, and
implements HR policies and procedures and employee handbook. Directs
talent selection and retention. Identifies and analyzes specific training
requirements for employees and managers. Initiates process improvement.
Supervises risk management, benefits, EEO, FMLA, COBRA programs.
Director, Human Resources 3/96 to 2/06
Diamond International
Start up company. Creates best in class Human Resources department.
Oversees international sites, providing HR leadership in the areas of
Talent Selection, developing and interpreting Policies and Procedures,
Process Improvement, Strategic Planning, Regulatory Compliance, Training
and Development, Team Building, Benefits, Coaching, Compensation,
Performance Management and Employee Relations. I worked closely with
leaders and associates, ensuring implementation of human resources and
leadership practices, processes and programs supporting organizational
effectiveness and employee development.
Human Resources Manager 2/93 - 3/96
McDonald Business Systems
Manages HR outsource function for fifty client companies in a multiple
state environment. Types of industries include healthcare, pharmaceutical,
publishing, durable medical equipment, retail, sales, non profit,
marketing, education, real estate, healthcare, manufacturing, distribution,
biotechnology, R&D, scientific, high tech, engineering. Design and
Implement Policies and Procedures, high volume Recruiting & Staffing,
Compliance, Employee Relations, Employee Discipline, Sensitive
Terminations, Management Consulting, Management Training, Reduce Worker's
Compensation claims, Safety Training, Cultural Diversity, EEO, AA, FMLA,
COBRA.
Skills
MS Office Suite. PeopleSoft, Oracle, ADP, Ceridian.
Initiative, creativity, excellent judgment, strong business acumen,
motivated, analytical, organized, excellent communication skills, sense of
humor, sense of urgency, exceptional time management skills.
Industries Healthcare, finance, telecommunications, pharmaceutical,
engineering, manufacturing, insurance, non-profit
Memberships Society for Human Resources Management - SHRM
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