HIGHLIGHTS OF QUALIFICATIONS
EVMS Project/Product ERP System Trainer
Lifecycle
SAP Supplier & Vendor Balanced Scorecard
Implementation Management Analysis
PROFESSIONAL ACCOMPLISHMENTS
Avaris Concepts LLC, Owings, MD
October 2008-Present
SAP MM/Technical Business Analyst
Contribute to various SAP MM and WF quick reference guide (funding docs,
DMS and MILSTRIP) updates to knowledgebase. Revise configuration scripts
for Internet Explorer settings and invalid root certificates. Assist with
Citrix visibility and access error tickets.
Maintain 99% Tier 2 Service Level Targets with MM/WF Team.
. Resolve Navy ERP network printer and connections issues
. Troubleshoot portal navigation and load irregularity problems
. Consistently achieve 4+ out of 5 Customer Satisfaction Rating
AAI Services/Textron Corporation, Hunt Valley, MD
October 2007-October 2008
Integrated Logistics Manager (Logistics Management Information-LMI)
Gathered client requirement for creation of project lifecycle fielding,
maintenance and support plans. Developed and update Estimate-At-Complete
(EAC) inputs for multiple Tactical Unmanned Aerial Vehicle (TUAV)
customers. Coordinated data incorporation of parts, tools/tasks, and
special equipment into MIL Standard 1388-2B database. Directed Contract
Data Requirements List (CDRL) submissions to various Performance Based
Logistics (PBL) contract clients.
. Managed staff of Logistics Support and Database Analysts (6)
. Conducted quarterly ASL/PLL review sessions on Spares and Consumable
parts
. Used MS Project to track milestone and project status
Avaris Concepts LLC, Owings, MD January
2007-October 2007
Consultant
Allocated and redistributed staff/contractor resources to meet performance
objectives. Managed all Bids and Proposal efforts. Coordinated business
development strategies for acquiring Federal and B2B customers.
. Co-facilitated various 11-week training classes in Maryland, DC and
Virginia
Northrop Grumman (E-Systems), Baltimore, Maryland
January 2004-January 2007
Material Program Manager
Evaluated MRP Bill of Material (BOM) Shop Order explosion for 3 phases of
JSF development program (~$40 Million). Presented monthly Format 5
material/labor cost (CPI) and schedule (SPI) variance analysis during
program Cost Performance Report (CPR) conference call. Managed group of 5-7
Material Specialists and Subcontract Managers.
. Spearheaded web-based Material Cost Visibility System upgrade and testing
. Trained end users (10-15) on SAP MM tasks (Excess Material/Combining
Orders)
Lucent Technologies, Hunt Valley, MD April
2002-January 2004
Project Scheduler
Created project schedules and Work Breakdown Structures (WBS) in SAP.
Provided guidance and training to peers on Material Only SAP PS, MM and S&D
Module procedures. Monitored and cleared SAP Backflow Log for orders not
properly distributed to order processors.
. Maintained Integrated Master Schedule in MS Project for all Material Only
orders (MD, DC, VA, and W. VA)
Lucent Technologies, Hunt Valley, MD October
2000-April 2002
Customer Support Implementation Manager
Played integral part in RFQ and FPQ Business Process Reengineering project.
Gathered end user functional requirements from Order, Material and Project
management resources for SAP configuration input.
. Analyzed Supply Chain performance against EVMS metrics
EDUCATION
Harford County Community Mediation Training (November, 2001)
M.A. International Studies & Diplomacy (University of London, SOAS, 2000)
BSc. Communications, Cum Laude (Ohio University, 1998)
BA. Political Science, Cum Laude (Ohio University, 1998)
TECHNICAL QUALIFICATIONS
Software: MS Project, Excel, Word, MS Access, PowerPoint, Outlook, Adobe
(Photoshop CS4 and Illustrator CS4), Citrix ICA Web Client (10.0, 11.2),
Apropos 6.5.1, SMA Heat 8.4
SAP Modules(S&D, MM and PS Modules): SAP R/3(4.5-4.6), SAP R/3 Enterprise
(4.7), mySAP(2004, ECC5.0)
Systems & Applications:NMCI, Defense Connect Online (DCO), Internet
Explorer 6-8.0
Operating Systems: Windows XP, ME and Vista
CLEARANCE LEVEL
Active Secret and Top Secret (TS-SSBI)