mnhall@liberty.e *** Jefferson
du Avenue North
540-***-**** Pulaski, VA
24301
Michael N. Hall
Objective A professional management career.
Summary of Specialist in sales process improvement.
qualifications Customer relationship management implementation.
Diverse sales management, credit analysis skills.
Expertise with Reynolds & Reynolds CRM.
Strong closing and telemarketing skills.
Work experience 1996-2009 Shelor Automotive Group Christiansburg,
VA
Business Development Manager
BDC Manager in multiple point automotive group.
Supervision of large, high achieving sales staff.
Developed new methods to maximize sales
opportunities.
Personally booked over 900 units during last three
years of work.
Strong phone center manager.
Appointment ratio over 70%.
Sales based upon appointment ratio over 60%.
1994-1996 Berglund Automotive Roanoke, VA
Sales Consultant
Consistent high sales performance and awards.
Key holder.
Strong training by nationally recognized companies.
1993-1994 Cox Communications Roanoke, VA
Account Executive
Business to business sales of television
advertising on account list method of sales.
Created co-operative advertising campaigns for
national and regional companies
Developed successful proposals for clients that
reached their target market and demographics on
channels like ESPN, CNN, and Discovery.
Education 2008-2010 Liberty University Lynchburg, VA
Bachelor of Science-Business Management
Senior
Will graduate summer 2010.
1990-1992 New River Community College Dublin, VA
Associate of Arts & Science-General Studies
Completed two year liberal arts program to transfer
to a major college.
Military Service 1985-1988 U. S. Army Parmesans, West Germany
Combat Communications
Tactical satellite communications operator.