908-***-**** (Cell) Robert M. Mersch *** Harvard Drive
***-**** ************, ** *****
*********@*****.***
EDUCATION CERTIFICATIONS
MURRAY STATE UNIVERSITY, MURRAY, KY
Degree: Associate of Science
PC AGE COMPUTER NETWORKING SCHOOL, FAIRFIELD, NJ
Degree: Network Administration/Engineering Program
EXPERTISE
Maintained budgets, contracts, policies and goals to ensure proper
functioning of the information technology systems
Designer and Administrator for enterprise-wide Windows network, accounting
and ERP system, electronic mail, DBMS, Web Site, Corporate Intranet,
business continuity/disaster recovery plan, PBX, Voice Mail and security
system
Development and Administration of enterprise and departmental software
solutions in the form of distributed relational database applications, web
applications, spreadsheets, document templates, data conversion and custom
reporting
Develop and implement technical spec's, user documentation, Help Desk,
training seminars and support programs
Purchase, record-keeping, repair and maintenance of all hardware,
peripherals and software applications
Demonstrated ability to work well with people from all levels in an
organization
Continuous process improvement specialist utilizing all forms of office
automation
TECHNICAL PROFICIENCIES
Hardware - IBM, Dell, Gateway, Cisco, Watchguard, HP, 3Com, Linksys, Symbol
Platforms - DOS, Windows 3.x/NT/9X/2000/XP/Vista/Server, MS Exchange
Server, MS SQL Server, Unix AIX
Networking - LAN/WAN, Active Directory, DHCP, DNS, VPN, TCP/IP, IIS,
Terminal SVR, Watchguard Firebox, Novell
Programming - Access, VBA, ODBC, HTML, ASP, JavaScript, VB6, Crystal,
Cyberquery, UNIX scripting, Batch
Applications - Microsoft Office (Word, Excel, Access, PowerPoint, Outlook,
Visio), MS Project, AutoCAD, Kronos (MS SQL), Great Plains Dynamics, DMSi
Agility, Activant Eagle, Kofax, Nortel Norstar, Trend Business Security
(Anti-Virus)
Cabling - UTP, Telco, Coax, Twinax
WORK EXPERIENCE
WARREN LUMBER & MILLWORK Washington, NJ
2/2000 to present
MANAGER OF INFORMATION SYSTEMS
Managed the Information Technology Department for a chain of up to 5 lumber
yards/retail outlets with up to 250 users
Report directly to senior management and managed a support staff of 3
Network Engineers and Business Analysts
Supervised the migration to DMSi Agility Accounting/ERP system and managed
change throughout the organization
Developed Corporate Order Management system utilizing distributed Microsoft
SQL, Access and VBA
PELLA WINDOWS & DOORS West Caldwell, NJ
7/1989 to 2/2000
DIRECTOR OF MANAGEMENT INFORMATION SYSTEMS
Report directly to senior management to coordinate all Computer activities
for main office and 15 branch offices
Invited to be a member of the design specification & alpha test team for
nationally implemented sales quoting software
Designed and implemented company-wide rollover to Y2K compliant business
accounting software (Great Plains Dynamics) from IBM System 36. Converted
legacy data (complete A/R, A/P, and G/L) into GP Dynamics. Eliminated
order entry function by programming an interface from the sales quotation
system into the ERP system
CAD SPECIALIST
Member of drafting team for design, drafting and management of commercial
and residential construction projects
Created, programmed and implemented CAD drafting menu and standards and
practices for drafting department
MAAS BROTHERS CONSTRUCTION Cedar Knolls, NJ
7/1986 to 7/1989
DRAFTSMAN / PROJECT MANAGER
Actively participated in all phases of commercial and residential
construction projects including design, drafting, cost estimating, bidding,
sales, permit acquisition, hiring sub-contractors, scheduling work,
specification and purchase of materials, billing, collections, performing,
supervising and inspecting all phases of construction work
PERSONAL
College - Member of Kappa Sigma and Alpha Tau Omega fraternities
High School - National Honor Society, Golf team captain
Enjoy woodworking, golfing, movies, reading and home computing
Microsoft Certified System Engineer (MCSE)
Microsoft Certified Professional (MCP)
Microsoft Certified Professional + Internet (MCP +I)
References available upon request