Sales Access Control
Resume:
ARTI
*** ********* **, **********, **,*****
Visa Status: GC Holder
*********@*******.***
OBJECTIVE
To work with a progressive employer focusing on network design,
configuration and troubleshooting with good professional opportunities
SKILLS
PROTOCOLS: TCP/IP, OSPF, RIP, RIPV2, EIGRP, IGRP, DHCP, TFTP, STP,
RSTP,POP3, ICMP, SNMP, SMTP, IGP, NAT, ACL'S, BGP,FTP, HTTP, HTTPS, DNS,
CDP, PAP, CHAP, PPP, IPCP, NCP, LCP, Frame Relay, HDLC, IPv6, IPv4, VTP,
PVST+, NAT/PAT, RARP, RPVST+, ARP, TFTP,MPLS
HARDWARE: Cisco Catalyst 5xx, 29xx, 35xx, 45xx, 49xx series, DSL/Cable
Modem, Wireless Router
NETWORKS: LAN, WAN, WLAN, VPN
SOFTWARE: C, C++, Oracle 9i PL/SQL Developing, HTML, Microsoft Excel,
Access, MS Word, Agilent Trace, REMEDY, HyperTerminal, MARS, MTAS, GIS,
REMEDY, RTT, Power-Point Outlook, Front Page, Flash MX, CorelDraw,
Photoshop, Illustrator, CISCO IOS, Windows, Linux Red Hat
RF INSTRUMENTS: DMM, Watt meter, RF transmitter, RF receiver, Frequency
Counter, Oscilloscope, Spectrum Analyzer, Signal Generator
EDUCATION
Sardar Patel University, India
Major: Electronics and Communication, 82 credits
CERTIFICATIONS
. CCNA, 640-802, CSCO11189970, Score 958, Expiration Date: 02/09/2013
. Linux Red Hat Certificate, training for RHCT-202, Rutgers University
Center for Continuing Professional Development, New Brunswick, NJ,2010
. CCNA Exploration Program, Brookdale Community College, Lincroft, NJ,
2008,GPA:3.023
. Web Development Program (Access, PL/SQL Developing), Brookdale
Community College, Lincroft, NJ
. CCIE Routing and Switching (In Process)
PROFESSIONAL EXPERIENCE
Verizon Wireless
Bedminster, NJ
Tier III Technical Support
Jul, 2008- Dec,
2008
. Investigating and resolving wireless computer software and hardware
communication problems of users, and answering wireless data
customers' as well as Enterprise Customers' inquiries via telephone
concerning the use of computer hardware and software, including analog
circuit switched data access, CDMA circuit switched data service and
operating system
. Supporting Mobile Data Devices (Blackberry, PDA, Smart phones Mobile
Phones, Air Cards, Telemetry Devices)
. Supported data services such as 1x-EVDO
. Performing traces and simulated trouble scenarios through interfaces
to network elements in an attempt to isolate, identify and resolve
customer's data communication issue
. Working closely with internal team members to assist in the deployment
of new features, offering pre-sales and post-sales support by
providing technical support to customer's modems, phones, hand-held
devices, and Palm device
. Resolved remedy tickets
. Resolved internet technical issues reported by Tier II technical
support such as Slow connection, frequent disconnection and unable to
connect
Beach camera
Edison, NJ Website Administrator
Feb, 2008-Apr, 2008
. Ensured smooth and efficient publishing of web content
. Manipulated existing web pages, edited online information, and
proofread new entries into a database for accuracy
. Compiled negative survey feedbacks and analyzed decay if any and sent
them to manager
. Web hosted images and animations and created image galleries
. Assigned the IP address and subnet-mask to the new PCs
Brookdale Community College
Lincroft,
NJ
Computer Lab Technician Assistant
Jan, 2007-Mar, 2007
. Installing and upgrading software on PCs.
. Troubleshooting typical network problems. Tracing the port and sending
to the network administrator.
. Troubleshooting PC peripherals such as printers, scanners
RELAVANT COURSEWORK
Brookdale Community College
Sep. 007-May, 2008
Projects:
Lincroft, NJ
. Configuration of WLAN with security
Configured Linksys WRT300N wireless Router, Port Security on Cisco switch
and static routes on multiple devices
. Configuration of WAN
Configured WAN made of 1841 Cisco routers, 2960 Cisco switches, PC's and
TFTP server fulfilling traffic flow requirement using ACL's (access control
lists), routing protocol OSPF
CCIE COURSEWORK
CCIE Routing and Switching project:
. Configuration Frame-relay
. 3550 switch configuration
. IP Routing protocol IGP,RIPv2,EIGRP
. IBGP and EBGP
Configured frame relay, disabled the inverse-arp and used broadcast keyword
where necessary, disabled split-horizon on interfaces, configured VLAN
names, numbers and port assignments, configured default-gateways and
enabled AAA, Configured RIPv2 routing protocols with router rip and version
2 commands. Ensured that VLSM is working between all RIP advertisements
Configured EIGRP with router EIGRP process-id command, Configured
interfaces with hello-interval and hold-time, used no auto-summary to
disable automatic summarization at network boundaries, Configured
redistribution between RIP and EIGRP, Configured distribute-list where
necessary and configured access control lists (ACL's) to control the
direction of the traffic flow, Ensured that traffic is routed over the
frame relay network to destinations immediately, Configured no-
synchronization command on all IBGP, configured update-source and multihop
commands to ensured peering is achieved and maintained.
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