Customer Service Assistant

Olivia Fiala

Fort Collins, CO ***** Accounting

Assistant

970-***-****, ******.*@*******.*** Accountant

Self Motivated, a quick learner, an degreed Accountant with knowledge of

GAAP, strong problem solving and analytical skills; Is highly organized,

has the ability to work under pressure & possesses great attention to

detail; Offer proven abilities in multi-tasking, gathering data, entering

accurately into computer programs, and meeting established deadlines

efficiently & effectively; Skilled in Microsoft Office: (Word, Excel,

Access, Publisher, Outlook, Power Point), QuickBooks, Great Plains, SAP,

PeopleSoft, Accware, M2M, ADP, Paychex, and Internet; Team player,

personable, and professional.

Work History

> Teacher's Aide/Volunteer, PR-1 School District, Fort Collins, CO, 1993

- present

> Bookkeeper, Mountain Range Church, Fort Collins, CO, 2009 - present

> Volunteer, Poudre Valley Health System, Fort Collins, CO, 1999 - 2001

& 2009 - present

> Accounting Assistant, Space Science Institute, Boulder, CO, 2/2009 -

7/2009

> Accountant, Wasson-ECE Instrumentation, Fort Collins, CO, 2008

> Accounting Assistant, Computek Dental Systems, Fort Collins, CO, 2001

- 2003

> Cost Accountant, Bookkeeper, Fort Collins, CO, 6+ years experience

Additional experience in Inventory Control - details provided upon

request

A/P and A/R Experience

. Full cycle A/P - high volume invoice processing

. Matched, Batched, and Coded invoices

. Performed weekly check runs & Posted manual checks

. Identified & Submitted quarterly sales & use taxes

. Full Cycle A/R (incl. collection & credit card processing)

. Coordinated monthly billing of customers & Processed deposits

received

. Monitored and Recorded wire/ACH activity via on-line banking

. Performed weekly transfers and month-end close/reconciliations to

the GL

. Responded to and Resolved customers' & vendors' inquiries &

discrepancies

. Maintained various Excel spread sheets & Access databases

Payroll Experience

. Entered, Reviewed, & Reconciled payroll records

. Submitted relevant multi-state taxes, FUTA & SUTA payments

. Managed employees' vacation & sick balances, 401 K

contributions, & benefit premiums

. Processed bonuses, final paychecks, garnishments, child support,

& other withholdings

. Calculated monthly commissions

. Researched & Resolved payroll questions & corrections quickly

Accountant Experience

. Prepared & Posted all standard & accrual journal entries

. Performed & Reconciled bank statements & GL accounts

. Assisted with month-end and year-end processes

. Assisted controller with balance sheet, income statement, &

cash flow preparations

. Selected and implemented a new accounting system to

QuickBooks

. Transferred all accounting Access files to Great Plains (Incl.

AP, AR, GL, Payroll)

Educational/Higher Ed/Governmental Experience-Knowledge

. Prepared financial statements for a non-profit organization

. Can perform Fund Balance reporting

. Attained 97% on an exit test from UNC business school

Receptionist/Administrative Support Experience

. Directed all incoming calls on a busy 8-line telephone

. Ordered & Tracked office supplies

. Provided great customer service to clients & vendors

. Opened, Separated, & Sent out mail

. Maintained office lists and vendor information on databases

. Prepared & Confirmed all travel accommodation arrangements &

Resolved related difficulties

. Reconciled credit cards & expense reports

Education & Licenses

. BS Accounting, UNC, 3.72/4.00 GPA

. AA Liberal Arts w Accounting emphasis, Aims Community College,

3.93/4.00 GPA

. Beta Gamma Sigma - honor society for the top ten percent of

business students (2007 - present)

. CO Notary Public (2008 - present)

Contact this candidate