Manager Quality Control

DOUGLAS DUNN

*** ******** ***** ? Pendleton, IN *6064

Home 765-***-**** ? Cell 765-***-****

***************@*****.***

PROFILE:

Focused, Analytical, Anticipatory and Quality-Minded:

? Marketing Project Management ? Marketing Account Management

? Direct Mail Management ? Print Procurement

? Print Project Scheduling ? Print Production

3

? Years in effective marketing project management with a focus on

marketing/print production, project scheduling and

direct mail

? Pro-active, task oriented and results driven

? Confidently delivers print production projects on-time and within or

below cost targets

? Exceptional oral and written communicator, both internally and

externally, to ensure project deliverables are aligned

with each project's overall vision

? Consistently recognized by management, customers, direct reports, and

peers for work quality, ethical behavior,

knowledge, skills, and abilities related to marketing and print project

management

EDUCATION and PROFESSIONAL TRAINING:

Certificates: Microsoft Certified Professional (MCP)

Vincennes University, Printing Technology Xerox University:

Leadership in Quality Training

IUPUI, Computer/Business Technology

Customer Satisfaction Skills

Application Software: MS Excel, MS Word and Human

Resource Training InDesign CS3

Supervisor & Facilitator Training

Time Management

Training

PROFESSIONAL EXPERIENCE:

HAYNES & PARTNERS COMMUNICATIONS - (ADVERTISING AGENCY)

2006 - 2010

Marketing & Advertising Division of The American Legion.

Manager, Digital Printing, Indianapolis, IN

Recruited to manage and organize the newly created Xerox iGen 3 full color

digital print department.

? Responsible for the department digital print production including layout,

scheduling and quality control.

? Completed the Xerox iGen 3 training and I am able to anticipate and

correct equipment failures accurately.

? Created a preventative maintenance schedule to maximize equipment

operating conditions.

? Maintained a monthly average impression count above 250,000.

PUBLICIS - (ADVERTISING AGENCY)

2005 - 2005

Manager, Print Production, Indianapolis, IN

Recruited as a freelance manager to direct the print vendor relations and

to maintain client delivery schedules.

? Responsible for print production management and print purchasing of all

marketing projects, including: client

specifications, project estimating, production scheduling, quality

control, press checks and purchase orders.

? Professionally procured "back up" vendors for sheet fed, web, direct

mail, digital and silk screen production.

? Worked directly with the traffic department to ensure all clients

corrections and changes were completely

seamlessly.

THE COLLEGE NETWORK - (EDUCATIONAL PUBLISHER)

2000 - 2004

Manager, Marketing Department - Print Production, Indianapolis, IN

Manager, Sales Department - National Seminar Scheduling, Indianapolis, IN

Recruited to manage national marketing initiatives and to coordination the

national seminar scheduling.

? Managed the marketing production of all projects including: estimating,

printing and seminar scheduling, direct

mail, print production, quality control and purchase orders.

? Created and analyzed marketing reports for upper management based on

sales and marketing campaigns.

? Professionally coordinated a national direct mail and response campaign

involving a monthly mailing in excess of

1.7 million pieces with the annual national mailings exceeding 20

million pieces.

DOUGLAS DUNN ? Home 765-***-**** ? Cell 765-***-**** ?

***************@*****.*** Page 2 of 2

HAYNES & PARTNERS COMMUNICATIONS - (ADVERTISING AGENCY)

1996 - 2000

Marketing & Advertising Division of The American Legion.

Director of Production/Estimating/Scheduling, Indianapolis, IN

Account Manager, Indianapolis, IN

Recruited to develop a scheduling program for management to prioritizing

national fundraising campaigns.

? Designed a custom report based scheduling system for the entire

membership and fundraising divisions of

The American Legion.

? Complete marketing production management of multiple campaigns involving

the estimating, scheduling,

production, quality control and purchase orders for these campaigns.

? Received national Merit Award from the highest ranking officer in The

American Legion for the professional

production of 60+ marketing pieces during a single national awareness

campaign.

? Anticipated and fulfilled the fundraising and membership requirements of

Kiwanis International headquarters.

HICKMAN + ASSOCIATES (ADVERTISING AGENCY)

1995 - 1996

Manager of Production/Quality/Estimating/Scheduling, Indianapolis, IN

Recruited to manage vendor relations and to develop an estimating and

scheduling program.

? Responsible for agency print buying involving print estimating,

scheduling, print production, quality control and

purchase orders from all vendors.

? Developed an innovative estimating and scheduling program to track

estimated against actual costs.

ACCENT TECHNICAL COMMUNICATIONS (MULTIMEDIA AGENCY)

1994 - 1995

Manager, Production & Project Scheduler, Indianapolis, IN

Recruited to manage vendor relations and to develop an estimating and

scheduling program.

? Responsible for directing product selection, data input, graphic creation

and manipulation, page layout, proofing,

indexing and print scheduling and buying.

? Successfully created detailed project schedules for catalog and

multimedia divisions.

XEROX CORPORATION (PRINT ON-DEMAND)

1992

- 1994

Supervisor, Xerox Business Service, Indianapolis, IN

Recruited to aggressively manage the Indianapolis "print on-demand"

production center.

? Responsible for managing the in-center print production which exceeded

revenues of $3 million annually.

? Awarded for "Center of the Year" Award for the Central Region for 1993.

MBA (MAURY BOYD & ASSOCIATES - PRINT BROKERAGE FIRM)

1991 - 1992

Manager - Print Projects, Indianapolis, IN

Recruited to nationally broker print projects through a network of printing

and print related companies.

? Skillfully represented over 30 different companies in all aspects of

printing, including sheet fed, web, specialty

print houses and fulfillment services throughout the nation.

? Created an Excel spreadsheet to dramatically reduce the time and improve

the accuracy of print production

scenarios.

MACMILLAN COMPUTER PUBLISHING (BOOK PUBLISHER)

1987 - 1991

Account Executive, Corporate and Government, Indianapolis, IN

Manager, Production and Printing, Indianapolis, IN (1989 to 1991)

Recruited to market computer educational material to Fortune 500 companies

and Government agencies.

Promoted to Production and Printing Manager.

? Efficiently managed the annual production of up to 300 new book titles,

each averaged 500 pages.

? Increased production in 1989 by 175% and 105% in 1990.

? Competently coordinated all aspects of production of marketing brochures,

book covers, sales catalogs, book

inserts, magazine films, reprints and indexes.

? Professionally directed 30 production personnel over three (3) shifts, 12

freelancers and multiple print vendors.

Account Executive, Corporate and Government (1987 to 1989)

? Dramatically increased sales 70% annually for 2 years. Revenues grew

from $500,000 to $1.5 million.

Contact this candidate