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Manager Customer Service

Location:
St Charles, MO
Posted:
February 06, 2013

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Resume:

OBJECTIVE

TO OBTAIN EMPLOYMENT UTILIZING MY DIVERSE SKILLS WHILE

increasing my professional and personal growth through new challenges.

CERTIFICATIONS

` ServSafe

EDUCATION

< Sowela Technical College (Lake Charles, LA) ( Summer 2010- Spring2012

Pursued Culinary Arts Degree/Bussiness Mgmt Degree

< Alfred M. Barbe High School (Lake Charles, LA) ( May 2006

High School Diploma

EXPERIENCE

HARRAH'S CASINO MARYLAND HEIGHTS, MO ( MAY 2011 - PRESENT

777 Casino Center Dr.

Maryland Heights, MO 63043

314-***-****

Buffet LeadCook

< Prepare food at assigned station according to customer's requests

< Utilize available ingredients to create new menu items

< Utilize problem solving skills to handle guests concerns and

questions.

< Train new employees

< Delegate tasks as needed

< Act as runner between kitchen and service line

< Provide superior customer service to all guests

Huddle Up Lake Charles, LA ( November 2010 - May 2011

1103 W. Prien Lake Rd

Lake Charles, LA 70601

337-***-****

Kitchen Manager

< Liaison between vendors and restaurant owners

< Adhering to budgetary constraints

< Talk to guest about their needs.

< Completing paperwork in a timely manner

< Train new employees

< Create and maintain schedule of employees

< Delegate tasks as needed

< Promote team work within the kitchen to ensure smooth operation

McDonalds Lake Charles, LA ( February 2009- November 2010

4505 Nelson Rd

Lake Charles, LA 70605

337-***-****

Breakfast Manager

< Prepare employee schedules

< Assist with food preparation

< Delegate responsibilities

< Handle problem solving skills with guest

< Maintain orderly and smooth transition from order to cook to delivery

< Answer customer questions, comments, and resolve any concerns.

Pinnacle Casino Louisiana ( March 2007 - February 2009

L'Auberge Du Lac Casino Resort

777 Avenue L'Auberge

Lake Charles, LA 70601

337-***-****

Junior Chef

< Train, supervise, and work with all cook and culinary staff

< Assign specific duties to employees to ensure efficient kitchen

operation

< Visually inspect all foods for quality and freshness

< Schedule staff in accordance to needs

< Use my problem solving skills to guest satisfaction

< Deal with personnel conflict and/or other kitchen issues

Olive Garden Louisiana ( June 2006 - August 2007

1725 W Prien Lake Rd

Lake Charles, LA 70601

337-***-****

Culinary Assistant

< Supervise preparation of food

< Solve guest problems and concerns

< Assist main kitchen manager in creating a safe and smooth work

environment

Raising Kane Lake Charles, LA ( January 2003 - June 2006

4110 Ryan St

Lake Charles, LA 70605

337-***-****

Shift Manager

< Create employee schedule

< Deal with guest problems and help solve their needs

< Ensure smooth operation of shift

< Create and maintain team work atmosphere

< Assist with food preparation

< Maintain health and Safety standards

< Report to immediate supervisor regarding shift comments and/or

concerns

Robin Ringo

[Type your address] ( [Type your phone number] ( [Type your e-mail address]

Robin Ringo

2302 Woodridge Dr. Saint Peters, MO 63376 ( abn9p0@r.postjobfree.com (

337-***-****



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