Customer Service Management

Mohammed Thousif Ahmed.G

#****, ****, ****, *** **** road

Mathur, Manali, chennai-68

Cell: +91-988*******

Mail id- ********@*****.***

Career Objective

I would like to seek a challenging position in oil and gas industry to execute my skills in my

discipline.

Summary

• Trained in CFS & port operations i.e. Warehouse planning, port operations, inventory

management, customer service, transportation

• Trained in custom procedures i.e. Documentation process, cargo clearing, transporting to the

customer destination

Area of interest

• Inventory management

• Liner trade

• Supply chain

• Warehouse management

Organizational experience

Management trainee (“1st of June till 13th of July 2012”)

Sical Distriparks ltd, Chennai

Coordinating in operation activities in Chennai port as well as in CFS

Follow-up customer i.e. Inform arrival and departure details of their cargo

Take part in scheduling transportation activities i.e. Deliver of container at expected time

Plan for making use of warehousing profitably

Import assistant (“Dec 7th till 23rd of Dec 2011”)

Impex India pvt.ltd, Chennai

Documentation procedures

Customs procedures i.e. Price and duty check for a importing cargo

Clearing and transporting cargo to the importer destination

Academic qualification

MBA shipping and logistics specialized in marketing 2011-2013(GPA 6.71)

Amet University, Chennai

BSC software application 2008-2011 (GPA- 74%)

Thiruthangal nadar college, Chennai

HSLC (GPA- 56%) year 2008

Chennai port & dock edu trust, Chennai

SSLC (GPA- 65%) year 2006

Shebha mat hr sec school, Chennai

Computer skills

Languages: C, C++, Java, Visual Basic (6.0), SQL

Packages: MS-Office, HTML, Note Pad

Certified course

• Completed HDCP (Honour Diploma in Computer Programming) in csc computer education

Strength

• Team work

• Understandability

• Helping tendency

• Learning new ideas

• Adaptable to work in all situations

Small Projects

The impact of high court ban on dusty cargoes in Chennai port trust

Report on container freight station sical distriparks ltd & it’s competitors

Paper presentation

TOPIC: Abrogating Child Mortality in India

Extracurricular activities

Got third prize in intercollegiate English essay competition @ Brain trust

Participated in management fest @ SSN college of management & computer science

Participated in national level paper presentation @ GSS JAIN COLLEGE

Participating in debates and seminar conducted within the management

Personal details

NAME: G. Mohammed Thousif Ahmed

FATHERS NAME: A. Ghouse Mohideen

DATE OF BIRTH: 16th august 1990

SEX: Male

MARITAL STATUS: Single

KNOWN LANGUAGES: English, Tamil, Urdu, Hindi

NATIONALITY: Indian

HOBBIES: Roaming, Listening Soft Musical songs

Declaration

I hereby, assure you that all the above given information are true to my knowledge and I will

responsible for any discrepancy.

Yours truly,

(MOHAMMED THOUSIF AHMED.G)

DATE: 6th February

PLACE: CHENNAI

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