Quality Control Customer Service
Resume:
Dana A. Burchell
Morristown, TN 37814 ************@*****.***
Focus: Oversee production, quality control, and maintenance of a manufacturing facility__
Third Shift Supervisor of Twisted Wire department of Albea for thirteen years
Maintenance Technician with fourteen years experience
Expertise in leading a successful team, trouble shooting, overseeing operations, maintaining
shift production, and quality control
_ Professional Qualifications __
Overseeing and evaluating operations of Machine shop experience
entire department
Generating employee productivity
Lead Technician
reports
Preventative maintenance specialist
Troubleshooting at component level
Managing large crew quality control
Solid communication skills
Blueprint reading and interpretation
Strong interpersonal skills
Good mechanical aptitude
Team player
Takes instruction well
Production line and assembly line
experience
Solid independent worker
Forklift experience
Mechanical and pneumatic
troubleshooting skills Proficiency with mechanical and electric
tools
Computer literate
Strong work ethic
Consistent work history
Customer service experience
__ _Professional Experience
Albea Morristown, TN
Supervisor-Lead Technician (1998 – Present)
Experience: Mechanical, electrical, and pneumatic troubleshooting. Setup and maintenance of
twisted wire brush, inspection, bristling and assembly machines. Thirteen years experience as
shift leader-supervisor. Record keeping including: attendance, employee evaluations, safety
evaluations and sample data. Other responsibilities include checking daily production reports,
communicate any significant events with other shift leaders, administer disciplinary action when
necessary, maintain safety standards, and schedule daily employee activities.
First responder team certified in CPR, AED, and first aid
Forklift operator license
Mahle Pistons Inc. Morristown, TN (1996-1998)
Set-up Machine Operator
Experience: Setup and maintenance of automated machines, operation and adjustment of CNC
machines and robotics.
__ _ Education _
Tennessee Technology Center (1998)
170 hours completed of machine shop training
Walters State Community College (1994)
Two semesters completed
Morristown Hamblen East High School (1993)
Graduated
__ References
Joe Collins (Albea)
West Pines Road Afton, TN
Junior Stubblefield (Tennessee Highway Patrol)
Lon Circle Morristown, TN
Marty Luther (Appalachian Electric Company)
Nelson School Road
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