Manager Assistant

Delikli Elliott Wreh-Wilson Jr.

Cell: 724-***-**** ************@*****.***

EDUCATIONAL EXPERIENCE

Thiel College, Greenville, PA 2005-2009

• BA- Management Information System

• Minor- Coaching

SKILLS AND QUALIFICATIONS

DATABASES

Oracle8i, Oracle9i, Oracle10g, SQL Server 2000

OPERATING SYSTEMS

Windows 98, Windows 2000, Window 2003, Windows 2007 Professional Plus, Windows XP Professional Service Pack 3,, MAC OS X,

LANGUAGES

C++,SQL, Visual Basic 6.0

NETWORKS

LAN, WAN, WLAN

HARDWARE

Wireless Security Switches, Cisco 4400 Wireless Controllers Symantec Endpoint Protect v11, Symantec Backup Exec System, Ricoh Color and Black/White multifunction copy/print/fax devices, Sonic wall NSA240 firewall/gateway device for Internet protection, Defense/Spam Service, Inter Tel Axxess Phone System

SOFTWARE

VM Ware ESXi virtualization environment, Helpcare+ Nursing Microsoft Office 2003, Office 2007 Professional Plus, MxLogic Email and Financial software package v10 database

WORK EXPERIENCE

St. Pauls Homes-Greenville Sept. 2009 – Dec.2009

Intern:

• Backup procedure, set up of systems, system upgrades, and telephone system

• User Support (staff and residents), and KIT (Adaptive computer equipment and software for residence)

• Report writing, new PC installations/setup, and troubleshooting

• Assist with information technology computer and phones

Residents Assistant- Thiel College Residents Nov. 2008 – Dec 2009

• Manage and support the daily life of the freshman class.

• Consult with the residence director about specific work that that should be done.

Student Assistant – Thiel College Athletic Department, Greenville, PA Aug. 2007 – Nov. 2008

• Assisted the soccer department by importing future Thiel College soccer player’s names into the database.

• Answered phone calls for the soccer coach while he was not present.

McDonalds- Edinboro PA May 2006 –Nov 2010

• Initiator of creating the food for the customers, and making sure they are satisfied.

McDonalds- Titusville FL (Swing Manager) Nov 2010 – Present

• Manage and trains new employees to give quality services, value and comfort to our customers.

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