Sales Manager

Pasquale J Piscitelli

** *********** **, *******, ** 10502 - 914-***-**** -

*****@*****.***

SUMMARY OF QUALIFICATIONS

. Over 15 years experience in web project management, e-commerce

website development, web server management, business analysis,

telecommunications, networking, wireless, and product development

. Managed projects in various industries including technology,

education, automotive, consumer products, healthcare, hospitality,

and construction

. Experience in prototyping, conceptual design, and product

development utilizing overseas (Italy, Japan, China, and Germany)

vendors.

. Expert is translating user needs, business objectives, and

technology capabilities into enterprise level solutions

. Expert in information systems technology, project planning,

strategic planning, systems analysis and troubleshooting, quality

control, forecasting, scheduling and planning, and tracking of

results

. Experience in stakeholder management, team management, risk

mitigation, and vendor management

. Strategic planning, business model analysis, process definition

and design, and IT/Technical business analysis experience

. Strong communication, presentation, analytical and problem solving

skills

. Hands on experience with information architecture, website design,

Internet development, interactive design, Internet marketing, and

wireframes

TECHNICAL SKILLS:

Business Analyst / Project Website Hosting and Application

Management Tools Development

Certified Scrum Master Software Development Life Cycle

MS Office (SDLC),

MS Project MS 2008 R2 Server

Webex IIS

Visio DNS

PowerPoint Visual Studio

Languages SQL Server

ASP Sharepoint 2010

C# / ASP.NET Operating Systems and Networking

HTML Windows NT/2000/2003/XP/ 7

JavaScript Smart phones: Android, IPhone,

T-SQL Blackberry

Internet Marketing: Systems architecture

Google Analytics Network administration

Email marketing Wireless networks

Search Engine Optimization (SEO) TCP/IP

Pay Per Click Management (PPC) LAN/WAN

Landing pages VPN / RDP (Remote Desktop)

Online Reputation Management Telecommunications

Affiliate Marketing IP telephone systems

Social Network campaigns Low voltage communications systems

Graphics Surveillance and security systems

Interface design Smart card access systems

Photoshop IP cameras & software

Illustrator Document Management

Flash Intelligent Dealer Electronic

Wireframes, prototypes, & flowcharts Archiving System

imageWare Document Management Server

PROFESSIONAL EXPERIENCE

Canon Business Solutions 9/2011

to present

Solutions Development Specialist

. Collaborate with Pre-Sales Analysts to translate customer

requirements, user needs, business objectives, and technology

capabilities into enterprise level solutions

. Collaborate with Marketing department as a technical lead for the

product development of (IDEAS) Intelligent Dealer Electronic Archiving

System

. Develop functional specifications, wireframes, workflow maps and

configurations for software solution implementations

. Author and validate Project Work Orders, High Level Estimates,

Functional Specifications, and Statements of Work

. Develop interactive sales tools using Excel macros for the marketing

department to distribute to Canons national sales team

. Actively participates in the continued maturity process of the

organization (ex: SOP development)

. Preform sales presentations, product demonstrations, customer and

employee training via Webex and on location.

. Analyze sales opportunities, create proof of concept, negotiating

proposed project scope, solution accuracy, and pricing

. Facilitates vendor escalation for technical support, enhancement

requests and knowledge sharing

. Develop proposals and perform ROI analysis

Curry Corporation Scarsdale NY

9/2010 - 9/2011

Internet Sales & BDC Manager

. Built a Business Development Center / Internet Sales Department

. Increased sales from 2% to 11% in four months by developing and

implementing new sales processes

. Developed and implemented Internet marketing strategies, vendor

relationships, social media campaigns (Facebook, Twitter, social apps,

widgets, click to call, and plugins), and managed Google analytics

campaigns

. Managing a team of Internet sales consultants and collaborate

with vendors to improve Internet sales and customer service in all

departments

. Managing merchandising, inventory, and Internet sales leads utilizing

ADP, Cobalt, DealerTrack AAX, GM Dealer World, Autotrader,

DealerRater, and Google Analytics

. Generating monthly sales and Internet reports to track and measure

ROI, lead success rates, website statistics, social networking,

advertising, and the success of new processes

BlackBoard Inc. Phoenix AZ

5/2010 - 7/2010

Project Manager / Business Analyst (Contract)

. Managed software implementations and Website upgrades for 180 colleges

to achieve PCI Compliance as defined by Payment Card Industry Security

Standards

. Conducted daily project tracking, status, risks analysis and action

items reports

. Gathered pertinent information from clients for technical staff to

configure systems

. Managed technical staff and supported issues between clients,

Blackboard Inc, and Sequoia Retail Systems Inc.

. Configured Blackboard Community and Payment Gateway Systems

B*Evolved Inc., Phoenix AZ

7/2003 -2/2010

Owner / Director of Business Operations and Development

. Directed the company to achieve the business goal of to become a

leading surveillance and security service provider in Phoenix Arizona.

. Responsible for all aspects of business operations, stakeholder

management, team management, risk mitigation, and vendor management.

. Managed telecommunications and software installations, $120K budgets,

manpower, project status, and milestone reporting for multiple Valley

of the Sun YMCA new construction projects

. Globally collaborated with and coordinated North American,

Asian, German, and Canadian companies to develop one of the first

client / server based multimedia presentation, communication, and

video archiving systems used in Arizona schools

. Managed a virtual consultant team through the Software Development

Life Cycle (SDLC) in Phoenix, New York, and Italy to complete a bi-

lingual American Agip Co. Inc., Eni Company E-commerce website while

adhering to quality control specifications utilizing Agile methodology

. Refined and developed a new cost effective process for shipping and

receiving patient biopsies with use of video and bar code recording

devices. Integrated the system with existing network architecture

for Caris Diagnostics

. Spearheaded project to prevent vandalism and burglary by designing and

deploying a wireless point to point infra red outdoor alert system.

The system also integrated with wireless alarm monitoring for Sun

Village Community Association (SVCA)

. Simultaneously managed over

50 infrastructure installations of networking, telecommunications,

security, surveillance, and card access equipment for the hospitality

and housing industries

Applied Digital Solutions, Millwood, NY

6/2001-7/2003

Business Analyst and Internet Manager

. Liaison between stakeholders, .NET development teams, and consultants

. Managed Microsoft hosting environment and a team of .NET Internet

Developers though the Software Development Life Cycle (SDLC) for over

100 web sites and e-commerce solutions utilizing Agile methodology

. Created website wireframes, prototypes, & flowcharts to present to

customers

. Created barcode and scanning system for use in the automotive

industry. The system significantly lowered costs and streamlined how

automobiles are loaded and accessed from the national sales database

in New York

Franklin Health / Personal Path Systems Inc., Upper Saddle River,

NJ 1/1999 - 5/2001

Internet / Intranet Manager

. Managed the company intranet development project which coordinated ten

web developers, department executives, local merchants, and over 200

employees

. Collaborated with Doctors, Medical Writers, Lawyers, Content

Management and Quality Assurance staff to develop drug to drug

comparison applications for terminally ill patients

. Lead Internet designer for drug to drug comparison system and company

intranet

. Directed presentations and workshops to educate staff on how to

utilize the company intranet

. Created wireframes, prototypes, & flowcharts for company intranet and

website

EDUCATION, TRAINING, AND CERTIFICATIONS

. Certified Scrum Master

. Arizona State University: Bachelor of Liberal Arts degree

. Westchester Community College Associates of Applied Science in

Marketing and Fine Arts

. Arizona Low Voltage License

. Certified GE Professional

. Certified General Motors Internet Manager

ADDITIONAL EXPERIENCE AND SKILLS

. Prepared and presented educational seminars to colleagues on new

systems and processes

. Developed policies to streamline customer support and sales processes

. Supported and educated customers about new products, services, and

upgrades for their company

. Teacher and mentor - Al Collins Graphic Design School

. Highly motivated and able to solve problems with sound professional

judgment

. Accustomed to fast paced-environments handling multiple jobs and

meeting deadlines

. Ability to stay on cutting edge by continuing education on new

technologies

Contact this candidate