Computer Technician, IT Support
Resume:
FELIX C. ALBA
******@**.***
VALUE OFFER
A hardworking and dedicated professional with a wide variety of experience
in basic network administration, routers, hardware/software, computer
operations. Possesses additional capabilities as a successful operations
professional with expertise in maintenance procedures, preventative
maintenance, equipment management, inspections, records management,
technical publications management, and audits. Holds TS/SCI Security
Clearance, with Investigation completed in October 2010.
WORK EXPERIENCE
HSC-23, San Diego, California
Aviation Maintenance Administration, 2010-2012
Maintained and updated 9,000 technical publications, including
incorporation of 642 technical directives, as aeronautical technical
publications library program manager. Served as HSC 23 detachment 3 logs
and records, data analyst, support equipment, records and reports,
dispersed technical publications librarian program manager as well as
maintenance/production control logs and records clerk.
. Performed 36 dispersed technical publications librarian audits for 12
work centers and two detachments, ensuring accurately performed
maintenance procedures on 12 MH-60S aircrafts and 24 T700-GE-401C
engines.
. Provided advice and direction for senior personnel regarding management
and disposition of required records, resulting in grade of on track for
recordkeeping during detachment 3 quality assurance inspection.
HS-10, San Diego, California
Aviation Maintenance Administration, 2007-2010
Served as support equipment preventive maintenance program manager.
Maintained, received and transferred support equipment
custody/maintenance history records for 200 pieces of gear. Ensured
performance of scheduled inspection and maintenance on 12 H60-F/H
aircrafts and support equipment as maintenance/production control logs
and records clerk.
. Maintained and updated 12 aircraft and 24 engine logbooks and logsets on
naval aviation logistics command information system (NALCOMIS),
resulting in 100% compliance with naval aviation force directives, zero
equipment down-time, and increased fleet material readiness.
CJTF-HOA, Djibouti, Africa
Personnel Specialist, Voluntary Individual Augmentee, 2008-2009
Acted as terminal area security officer. Maintained 35 non-classified
Internet protocol router network (NIPRNet), ten secret Internet protocol
router network (SIPRNet) computers, seven network printers and other
peripherals, ensuring all equipment remained in good working condition.
. Maintained overall personnel accountability for 2,500 joint personnel in
fast-paced expeditionary environment, ensuring 100% accuracy and zero
discrepancies.
USS ABRAHAM LINCOLN, Everett, Washington
Aviation Maintenance Administration, 2003-2007
Served as aviation intermediate maintenance department production control
clerk. Kept track of scheduled and unscheduled maintenance on 1,000
pieces of support equipment. Maintained and processed personnel
leave/liberty requests as administration office clerk. Updated
department policies and regulations. Drafted eight error-free monthly
maintenance plans for the entire department.
ADDITIONAL EXPERIENCE
MANPOWER TEMPORARY SERVICES, Gurnee, Illinois, Machine Operator at NOSCO,
Inc., 2002. Loaded and operated machinery for creation of error-free
outsert/insert instructions for pharmaceutical products. Served as
production Line operator at Abbott Laboratories., loading and packaging
mass production of pharmaceutical products.
CLEAN GIANT SERVICES, INC., Randallstown, Maryland, Area Supervisor,
2001. Supervised and trained 15 personnel on a daily basis on cleaning
of floors and lavatories in various supermarkets and department stores
during night shift.
COMPUTER SERVICES AND SUPPORT, San Juan, Puerto Rico, Computer
Technician, 2000-2001. Troubleshot and repaired HP, Dell and Apple
laptops, desktops and peripherals. Windows OS, Mac OS, Microsoft Office,
Antivirus and backup software support. Support for HP printers.
Configured wired and wireless networks. Assembled new PC clones.
COMPUTERLINK, San Juan, Puerto Rico, Computer Technician, 1999-2000.
Troubleshot and repaired HP and Dell laptops, desktops and peripherals.
Windows OS, Mac OS, Microsoft Office, Antivirus and backup software
support. Support for HP printers. Installed wired networks. Assembled
new PC clones.
SUPER COMPUTER WAREHOUSE, San Juan, Puerto Rico, Computer Technician,
1995-1998. Troubleshot and repaired computers and printers. Assembled
new PC clones. Installed LAN drops. Completed basic network
configurations.
EDUCATION & CERTIFICATIONS
ITT TECHNICAL INSTITUTE, Mount Prospect, Illinois
12 credits towards an Associates Degree in Computer and Electronics
Engineering Technology, 2002
NEW HORIZONS COMPUTER LEARNING CENTER, San Diego, California
MCTS Jr. Server Administrator with Linux+ and Security+, 2012-2013
CompTIA A+ Certified, 2012
CompTIA Network+ Certified, 2012
CompTIA Security+ Certified, 2012
Microsoft Technology Associate-Networking Fundamentals, 2012
Microsoft Technology Associate-Security Fundamentals, 2012
Apple Computer Certified Technician, 2000
Mac OS X Certified, 2001
SKILLS
Works Well With Others ( Supportive ( Motivates Others ( Accepts
Responsibility ( Solves Problems ( Defines Needs ( Analyzes Issues (
Flexible ( Reliable ( Dependable Hard-worker
Windows (XP/Vista/7) ( Mac OS X ( Excel (PC/Mac) ( Word (PC/Mac) (
PowerPoint (PC/Mac) ( Outlook ( Anti-Virus ( TCP/IP ( Back-Ups ( Data
Analyst ( System Administration
LANGUAGES
Fluent in English and Spanish.
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