Customer Service Sales

ANGELA JOHNSON

***** ****** *** ****

Moreno Valley, CA 92551

Phone: 951-***-****

E-mail: ************@***.***

Job Objective: MANAGER, 6 years experience

RETAIL, 10 years experience

SALES, 7 years experience

Experience:

Job Title: Manager

Employer: Lowes Home Improvement, ANAHEIM, CA

Length: 8 years 6 months

Duties: Managed up to 50 staff in a fast paced retail warehouse environment. Worked and managed in the following departments: Plumbing, electrical, seasonal, home decor, paint, hardware, flooring and administrative. Provide exceptional customer service throughout the store with special order and internet orders, installs, deliveries. Exceeding customers expectations and assisting them with everything they need in order to complete their project. Use Kronos software daily. Cash office, money handling. Lift and stock freight, shipping and receiving. CCTV, cycle counts, inventory, shrink prevention. Reset and merchandise product to maximize sales to budget. Certified in all store power equipment.

Job Title: Cashier

Employer: Target, Fullerton, CA

Length: 4 months

Duties: Providing fast and courteous customer service to all customers. Stock in coming freight to the front end as it arrived. Maintain a clean work area.

Job Title: Sales

Employer: 2nd Source Wire Cable, Brea, CA

Length: 8 months

Duties: Sales, Searched for bids online for wire, ordered product to fill the warehouse, answer phones.

Job Title: Appointment Scheduler

Employer: Global Marketing, Costa Mesa

Length: 10 months

Duties: Provided exceptional customer service over the phone to all customers, sales, make out going calls, set appointments.

Job Title: Appointment Clerk

Employer: Advantage Transportation, Costa Mesa, CA

Length: 3 months

Duties: Answered incoming calls, read maps, made corporate and personal airport transportation appointments.

Skills: MANAGEMENT, SALES, OFFICE

Education: High School/GED

CA Drivers

License Class: C (passenger car)

Additional Comments: I would like to secure a position with a well established organization with a stable environment that will lead to a lasting relationship within your company.

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