Project Management System

CONRAD BALDWIN

*** ***** ******, *** *, Cahokia, IL 62206-1444 ? 618-***-**** ?

abn7p3@r.postjobfree.com

LEAD PROGRAMMER . SENIOR ANALYST . Advisor

Constantly improvising and a highly accomplished mainframe IT professional

with twenty years of progressive technical and lead programmer experience

in Software Engineering, Programming, and Troubleshooting. Proven ability

to use analytical thinking to solve problems, and continuously taking on

new challenges with a positive and constructive attitude. Consistent

history of reducing costs, improving efficiency, and increasing

productivity. Contributed to company savings consistently. Great team

player and familiar with planning, supervising technology implementations,

upgrades and enhancements.

Technological Skills

Mainframe: COBOL, IMS DB/DC, CICS, VSAM, JCL, TSO/ISPF, CLIST, IMS/CICS

Screen Design, IMS Database & PSB Design, Test Systems Setup & Maintenance,

Mainframe Utilities, SyncSort, EasyTrieve, File-AID, FTP. Windows: 2000,

XP, WIN 7, Microsoft Office, VB Script. UNIX: SQL, Oracle, Sybase,

Scripting.

Areas of Expertise

Programming Performance Tuning

Technical Support and Software Design and Development

Troubleshooting

Leadership and Training Project Management and Operations

Time Management and Prioritization Superior Interpersonal /

Presentation Skills

Problem Resolution and Decision Strong Analytical Abilities

Making

Articulate Oral and Written Able to multi-task in fast-paced

Communication environments

Professional Experience

Blue Cross Blue Shield of Missouri (WellPoint, Inc.) Apr 1980 - Mar

2007

Blue Cross Blue Shield of Missouri, a member of the Blue Cross and Blue

Shield Association, offers a variety of health insurance plans for

individuals and groups.

Application Systems Programmer/Analyst/Advisor 1980 - 2007

< Innovative design, development and troubleshooting methods. The position

often called for possessing programming skills that required vision for

change and technical expertise to implement it. Responsibilities in

this role involved innovative programming and software development, re-

design and re-development, process improvement and implementation,

troubleshooting, project management, project migration. Career marked by

consistently contributing to company savings through exceptional

performance surpassing expectations of peers and superiors alike.

Major Contributions

< Saved $1.5 million annually in software licensing fees by designing

modifications to the existing COBOL mainframe IMS health system adding

life insurance products information integrating all data entry,

reconciliation, billing and reporting functions.

< Designed automated processes to migrate mainframe IMS data to a new

UNIX/Sybase health insurance system and developed new programs as needed

for migrating accounts with unique, 'non-standard' contracts preventing

the manual conversion of approximately 50,000 members.

< Responsible for dramatic cost-saving to the company by designing and

developing an online COBOL mainframe system and new IMS database

bringing down costs to $1.50 per refund against the previous $31.50.

While doing so, also cut down processing time from 3 days to overnight.

< Boosted production of the company by re-writing a mainframe COBOL

reporting system reducing daily processing time by two hours.

< Re-engineered existing mainframe system to reduce errors and data entry

time through system automation.

Accomplishments At BCBSMo in Terms of Progression

Advisor, Applications Development 2006 - 2007

< Responsibilities in this role included supervision of systems and

applications to be migrated, creating programs for management of

sensitive data and parameters, trouble-shooting and mentoring.

Major Contributions

< Using COBOL, modified mainframe IMS transactions to use a new secondary

index.

< Created a mainframe CICS transaction, initiated from UNIX through MQ

Series, that returned HTML output.

< Automated the EDI member enrollment process for groups to add, change or

cancel employee coverage's.

IT Staff Consultant 1995 - 2006

< Responsible for implementing system changes, end-user support, system

and data migration, project management, re-writing database systems,

data extract, product maintenance, troubleshooting, report generation

for special projects, solving mainframe-related problems, mentoring on

topics related to mainframe.

Major Contributions

< Presented an analytical approach to problem-solving and proved strong

ability to take on new challenges.

< Enhanced system performance by re-designing and re-developing systems,

processes and programs.

< Oversaw identification and the design and development of system changes

successfully.

< Applied mass updates to the mainframe IMS product database by creating

unique COBOL programs for the numerous benefit changes required by the

company or mandated by federal or state agencies.

< Ensured successful migration of data from a mainframe IMS system to a

Sybase system on UNIX.

< Mentored colleagues on mainframe.

EDP Specialist 1989 - 1995

< Responsible for trouble-shooting, re-designing and re-development,

automation, system enhancements, data extracts and training.

Major Contributions

< Ability to constantly improvise on different ways of problem-solving, re-

designing and re-development.

< Automated the processing, financial modifications, data integrity and

other manual processes for the mainframe bonus commission payments.

< Took up challenge to coach a visually-impaired ADEPT employee.

< Decreased runtime from 14 to 2 hours by modifying the COBOL logic for

IMS call patterns.

< Completely removed recurring abends and improved overall application

performance.

< Automated mainframe commission processing for individual sales on two

weeks' notice.

< Designed and developed two mainframe systems for the membership group

renewal team. Written in COBOL, one automatically identified which

groups to move from BCBSMo to ABCBS and one to automatically convert

group contract information allowing two of the five team members to be

transferred to other positions.

Lead Programmer/Analyst 1985 - 1989

< Responsibilities included mainframe applications design, development,

troubleshooting and mentoring.

< Successfully trouble-shoot and repaired the processing problems of the

mainframe commission system reducing runtime from 2-3 days to overnight.

Major Contributions

< Led a team of 36 programmers on a five-month mainframe project as part

of coordinating changes for life insurance sales processing.

< Created a batch reports viewing system using RACF-ID driven TSO panels

for secure access.

< Established the mainframe RACF/CICS interface for transaction security.

Senior Programmer/Analyst 1981 - 1984

< Responsibilities included mainframe transaction updates, online

inquiries installation, batch procedures, reporting.

Major Contributions

< Cloned and installed all the mainframe IMS online inquiries and update

transactions, batch procedures and reporting for the membership leg of a

new system.

< Designed and developed the screens, COBOL programs, database, batch

procedures and ACH processing for a mainframe IMS real-time refund

system.

< Implemented capability to accept credit cards for claims payments.

Programmer/Analyst 1980 - 1981

< Migration of the mainframe membership system from VSAM to IMS.

Professional Experience

Cerro Copper ( Sauget, Illinois Apr 1979 - Mar

1980

Cerro Copper is one of the largest manufacturers of copper tubes used for

plumbing, heating and air-conditioning. Its headquarter is located in

Sauget, Illinois.

Programmer/Analyst 1979 - 1980

Major Contributions

< Automated the manual tabulating and reporting of hours, reducing

employee time by two hours and increasing report accuracy by designing

and developing a mainframe COBOL batch application.

< Designed and developed in COBOL, a mainframe CICS input screen for

custom copper tube orders building the tube type, diameter and length

specifications from light-pen selected criteria.

Professional Experience

Military Deployment - U.S. Army Mar 1972 - Aug

1975

< Trained as an Electronic Data Processing Machine Operating Specialist.

Major Contributions

< Rewrote the monthly TO&E reporting procedure reducing its run time from

14 days to 14 hours, dropping the division's error rate by 7%, receiving

a "Letter of Commendation" from General Alexander Haig, Supreme

Commander of Allied Forces, Europe.

Education

< Continuing professional IT education and training at BCBSMo.

Kaskaskia College Sep 1977 - Jun

1979

< Associate Degree in Applied Science (Data Processing). 3.9/4.0

< Minor in Accounting Principles:

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