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Administrative Assistant Customer Service

Location:
Cornelius, NC, 28031
Salary:
$500 weekly
Posted:
February 01, 2013

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Resume:

SANDRA DURAND KOCH

***** ******* ***** *****

Cornelius, NC 28031

704-***-**** (cell)

abn7mv@r.postjobfree.com

OBJECTIVE: Secure a professional position where my organizational and

administrative skills can directly contribute to the success of the

company.

Legal Assistant

February 2009-January 2012 Dickie, McCamey & Chilcote Charlotte,

NC

. Manage all aspects of secretarial and administrative support for

supervising attorneys

. Telephone contact with clients, comprehensive case management

involvement, transcription, filing

. Coordinate scheduling of mediations, depositions, and appointments to

insure optimum efficiency

Executive Administrative Assistant

December 2005 - January 2009 Roush Fenway Racing Concord, NC

. Provide administrative support to senior level management executives

to include extensive travel arrangements, reconciliation of detailed

expense reports, assist in preparation of presentations, proposals,

and contracts for sponsors and prospective sponsors

Receptionist and Administrative Assistant

March 2002-December 2005 St. Lawrence Homes

Huntersville, NC

. Receptionist duties until 2003 - received promotion in 2003

. Answer phones, provide customer service to home buyers

. Manage signage program for fourteen (14) new residential communities

. Interface with developers to insure compliance with community

requirements and restrictions

. Maintain website with current inventory descriptions and pricing

. Approve area and community maps, newspaper and magazine ads for

publication

. Coordinate and monitor MLS listings of all inventory homes

. Maintain in-house options pricing to reflect price increases, new

options, etc.

. Obtain building permits from four (4) counties

. Preparation of correspondence to customers, developers, vendors, and

sub-contractors as needed

. Select inventory homes for entry into Parade of Homes and Regatta of

Homes, prepare entry forms, and provide final approval for all entries

Legal Assistant

January 2001-March 2002 Mayer Brown Charlotte, NC

. Provide secretarial and administrative support for litigation

department managing partner to include transcription and filing,

billing, and travel

. Index and maintain complex litigation files

Legal Assistant

August 1998-January 2001 Morris York Williams et al. Charlotte,

NC

. Manage all aspects of secretarial and administrative support for

supervising attorney

. Heavy telephone contact with clients, extensive case management

involvement, transcription, filing

. Coordinate scheduling of mediations, depositions, and appointments to

insure optimum efficiency

Skills: Microsoft Office

Sales Force

Prolaw

Other: U.S. Air Force - Honorable Discharge

Hampton Business Institute, Hampton, VA

References: Available upon request.



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