Process Pvt Ltd
Resume:
Y.Sulochana
No.*, Nethaji Road
Venkateswara Nagar
Kodungaiyur
Chennai – 600 118
Phone : 044-********
Cell : 994*******
Email : ********@*******.***
PROFESSIONAL OBJECTIVE :
To Obtain a Position in an Organization that requires management skills, enthusiasm and good
interpersonal and communication skills with oppurtunities for advancement.
ACADEMIC PROFILE :
Name of Course Institution Year of Passing Marks Obtained
SSLC Matriculation 2002 67%
Higher Matriculation 2004 65%
Secondary
B.Sc (CS) Madras University 2007 75%
Technical Skill Sets:
Type Writing - English (Lower)
Work Experience :
1. Organization Name : GEM Software Solutions Limited
Designation : Process Associate
: 1st September 2008 to 13th March 2009
Period
As a Data Entry Operator in Process Associate, Project of Bank of Ireland,
London. Handling accounts for U.K. Customers at RR Donelley, RA Puram and Spencer’s
building
Main Responsibilities :
Opening and Closing of an accounts
Dealing with Direct Cheques for opening of an account
Out Payments – Fund Transfer done either by BACS
(Electronic transfer) or by Cheque
R-85 Non Tax Payers
2. Organization Name : Sukhvarsha Management Services Pvt Ltd : (SMS)
Designation : Officer Process
: 8th April 2009 to 19th July 2009
Period
Worked in Siemens Information Processing Services Ltd, Valasaravakam
Main Responsibilities :
Closing of Current Accounts as per the Customer’s request
Sending Personal and Business Letters to Customers
Trained in Unpaid Letters and Cross-trained in recall process, paid
referral.
3. Organization Name: Barclays Shared Services Private Limited
(Barclays Bank Group), DLF IT Park
Designation : Process Advisor, Band 2
: 20th July to 17th September 2012
Period
Main Responsibilities :
Closing of a Personal accounts through request like2106 Forms,
Barclay call and sending Letters to Customers.
Transferring the funds to 1st Party within Barclays and Third Bank
transfer.
Opening of Business accounts through KYC (Know your Customer)
Checks like Identification & Verification of Customers through
various documents.
Avoiding Fraudulent Customer s through Experian Application.
checking 10% audit from Onshore Tasks, involved in Offshore
Process and query solving.
Cross Trained in other process like STO (Standing Order)
DD (Direct Debits).
PPI – Payment Protection Insurances. Handling of Loans.
Refund the amount to the Customers.
Awards :
Master Blaster (Closed Accounts) - April 2010
Master Blaster (Closed Accounts) - April 2010
Super Star (Account Opening) – June 2011
Super Star ( PPI) – March 2012
PERSONAL PARTICULARS :
Date of Birth : 3rd May 1986
Marital Status : Unmarried
Languages Known : English, Tamil, Telugu
Father’s Name : Y.Pattabhiramaiah
(Standard Chartered Bank Retd)
Personal Traits :
Ability to understand and learn new business technique quickly and
effectively.
Ability to adjust and build an effective relationship as a team
within the network.
Place : Chennai
(Y.SULOCHANA)
Date :
Contact this candidate