Genny Roth
**** ******** *** ***** ****, CA ***** Cell: 714-***-**** Email: **********@*****.***
Customer Service Expert Adept Written/Verbal Communicator Bilingual
Key Skills
Office Skills: Telephone & Front Desk Customer Service Filing Database & Records
Computer Skills: Word Excel Outlook
Professional Experience
West Coast Burgers Customer Service/Front Counter, 6/11 to 11/12
Excelled in role requiring the ability to handle a variety of customer orders and customer issues with
expediency.
Demonstrated proficiencies in front counter orders, drive thru and telephone order reception within a high
volume environment/restaurant. Calmed upset/angry customers researched and rapidly solved
issues/complaints and rebuilt relationship.
Handled restaurant supply orders and management inventory as well maintained vendor relationships.
Handled all invoices, accounting and Bill pay.
Education
Buena Park High School
Buena Park, CA
2007 2010
General Education
Golden West College
2010 2011
Major in Administrative Business