Sales Customer Service

Louis Campusano

786-***-**** Email: **************@*****.***

SUMMARY

A results-oriented individual with exposure in business and marketing, planning and client servicing tasks; has the capacity to influence and motivate people positively through sales activities process; has a proven track record in transforming customer database into actual sales acquisitions to increase revenue for the company; skilled in project management and monitoring; has high leadership aptitude and is able to initiate and effectively roll out team activities enhancing creativity, self-confidence and problem-solving skills.

SKILLS

• Excellent communication and writing skills.

• Able to do all sales as well as clerical duties.

• Proficient with computer literate such as Microsoft Word, Microsoft Excel, Power point and Internet.

• Able to work under pressure also.

• Ability to provide advice in selection of furniture and equipment.

EXPERIENCE

Senior Account Executive January 1996 – 2013

Denca – Dental Campusano, (Dental Depot) Dominican Republic

• Started in customer service and worked my way up to regional sales manager.

• Supervised junior account executives for efficient account management programs and activities.

• Managed key accounts within industry-specified territories.

• Executed marketing and advertising campaigns through direct promos.

• Compiled lists of prospective customers for use as sales leads.

• Studied data describing new products to develop sales approach.

• Compiled data on equipment and supplies preferred by customers.

• Advised customers of equipment for given need based on technical knowledge of products.

• Investigated and resolved customer problems with deliveries.

• Conducted training courses for doctors and students on products sold.

• Established the marketing and sales plans of each product line.

• Managed and controlled inventory of the orthodontic line.

• Researched new companies to distribute product line by establishing the relationship with the doctors in office.

SALES TRAINING

Kerr: Resins, Impression Material, Cements and Lamps

Sybron Endo: Endo Files and Equipment

Metrex: Health Care’s Products

Orascoptic

Ormco: Orthodontic Material

GC America: Glass Ionomeros

Discus Dental: Zoom Lamp, Night White, Day White

EDUCATION

Bachelor's Degree in Business Administration, 1999

Universidad Nacional Pedro Henriquez Urena (UNPHU)

Santo Domingo, Dominican Republic

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