Quality Assurance Manager

SUMMARY

> * years of experience as a software quality assurance analyst.

> Extensive experience in creating detail oriented test plans, test

cases from requirements and use cases.

> Proficient in working with testing tools and carrying out

Functionality Testing, GUI Testing, Systems Testing, Integration

Testing, White Box testing, Black Box Testing, User Acceptance

Testing, and Regression Testing of Web based applications.

> Experience in performing test automation for web-based applications

using industry standard testing tools

> Collaborated with development team, management and business owners for

QA related activities.

> Extensive SDLC process knowledge.

> Highly energetic, become familiar with applications quickly using

documentation, training materials and other available resources.

> Curious and skeptical "Let's see what this does" attitude explorer.

TECHNICAL SKILLS

> Programming : Visual Basic 6.0, HTML, CSS

> Automated Software : QTP, WinRunner, Rational Robot, Selenium, Mercury

Test Director

> DBMS : MS SQL Server, MS Access

> Bug Tracking Tool : Lighthouse, JIRA, Microsoft Test Manager, Team

Foundation Server

> Operating Systems : Windows 98, 2000, NT, XP, Vista, 7, DOS, Unix,

Linux, MAC OSX

> Hardware : IBM PC

> Other Tools : Soap UI, MS Office, MS Excel

PROFESSIONAL EXPERIENCE

Software Quality Assurance Analyst

Bell.ca, Toronto, Canada

Dec 2011- Dec 2012

Mobility

> Created and developed Test Strategies, Test Plans, Test Scenarios /

Test Cases and Checklist based on the Business Requirement.

> Document/Software Requirement Specifications for various projects.

> Coordinated with off shore developers and trained QA testers during

testing process including defect management.

> Analyzed Business requirements and Functional design documents for

Content integration and functional testing.

> Integrated content using Content Management tool, Microsoft Share

point.

> Managed defects using defect module in Quality center and created the

bug status documents in QC using Microsoft Test manager.

> Prepared UAT, user guide and test case documents.

> Conducted Functionality, GUI, Security, Usability, Integration,

configuration, and systems testing using both manual testing process

from development phase to final release phase.

> Communicated with various project developers for bug fix status and

performed regression testing after bug fixes where documented in the

bug tracking tool TFS utilized by the team.

> Interacted with business analysts, developers, technical support and

Project managers.

> Submitted daily, weekly and monthly status reports to Project Managers

for various assignments.

Software Quality Assurance Analyst

Absolut-e Data Com Inc, Toronto, Canada

Aug 2008 - Nov 2011

iPractice.in

A web based exam preparation tool for students, preparing for competitive

exams, it helps them by giving detailed analysis of their performance, so

they can prepare smartly and score high marks.

> Developed Test Plans, Test Scenarios and Test Scripts for manual

testing for various applications to ensure proper business compliance.

> Managed short release cycles effectively by writing automated tests

using Selenium.

> Performed browser compatibility tests.

> Documented test cases clearly.

Pairworks.com

An Agile Project Management tool that is ridiculously simple, so the

development team can focus on their real work.

> Defined and Prioritized test cases.

> Meet deadline by selecting & executing crucial test cases.

> Learned the application fast by exploring and discussing with

developers.

> Managed the issues and problems found accurately using Lighthouse.

eserviceplace.com

An online services marketplace, which enables users to sell and buy

services easily.

> Automated testing using Selenium and verified its log to ensure that

the expected results are achieved.

> Documented test cases accurately using spreadsheets.

> Managed short release cycles efficiently by selecting and executing

important tests.

> Defined test cases for functionality testing.

> Verified behind-the-scenes features not readily apparent to users,

such as connections to legacy systems, email servers etc.,

> Defined and conducted the usability testing.

> Performed end-to-end transaction testing.

EDUCATION

* MCA (Master of Computer Applications), 2001

Bharathiar University, INDIA

* BCom (Batchelor of Commerce), 1998

Bharathiar University, INDIA

PROFESSIONAL TRAINING

* SQL, 2012, Ryerson University, Toronto

* Software Quality Assurance Tester, 2009, Canadian Technology College,

Toronto

* Software Quality Assurance Tester, 2006, India

References are available upon request.

Contact this candidate