Sales Management

Professional Background

Business development professional with experience providing strategic

analysis directed at obtaining new business and retaining existing

business. Over 5 years health care experience in high-volume

proposal/marketing departments. In-depth knowledge of the proposal process

with a keen ability to adhere to RFP requirements accurately.

Core Competences

Strategic Analysis ( Strong Writing Skills ( Project Management (

Organizational Skills ( Strong Editing Skills ( Time Management ( Research

( Proactive Problem Solving ( Relationship Building ( Internal Customer

Service ( Presentation skills( Database Management ( Mentoring

Professional Experience

Business Development Consultant ( WellPoint, Inc. Newbury

Park, CA ( 2007 ~ 2010

Managed the Employer Group Retiree proposal process - Served as point of

contact between Employer Group Retiree Sales and Commercial Sales units

throughout WellPoint, Inc.

. Developed and implemented a proposal process for account executives,

benefit analysts, and underwriters.

. Provided strategic analysis of potential clients' needs and shared

results during strategy calls.

. Drove proposal development process for large public and private sector

entities.

. Wrote persuasive proposals with a marketing spin.

. Provided Sales team with material to use during finalist presentations

and follow-up questions.

. Served as subject matter expert for the Medicare Advantage products.

. Provided training to proposal analysts on Employer Group Retiree products

and services.

. Managed proposal database.

Sr. Business Development Manager ( UnitedHeathcare

Cypress, CA ( 2006 ~ 2007

Managed the proposal process for new and renewing public sector business

opportunities including proposals for University of California and Orange

County.

. Steered the Sales, Proposal, and Underwriting teams to ensure

timely submission of proposals.

. Customized and reviewed questionnaire responses to address clients'

needs and tell the UnitedHealthcare story.

. Developed strong relationships with Sales and Account Management

teams.

. Researched and remained current on changes and emerging advances in

the health care industry.

Sr. Proposal Analyst ( PacifiCare Health Systems

Cypress, CA ( 2005 ~ 2006

Managed high opportunity requests for proposals, ensuring an accurate and

timely response to clients.

. Wrote, rewrote, and edited all content of PacifiCare proposal database to

reflect the PacifiCare brand.

. Worked with Sales and Account Management to obtain and renew

accounts for high revenue generating clients.

. Reviewed and edited other analysts' proposals for accuracy,

grammar, and customization.

. Trained Proposal team on subject matter in area of content expertise.

. Updated and managed complex proposal database sections for content

accuracy.

. Developed strong working relationships with subject matter experts.

Other Professional Experience

Adjunct Professor ( University of Phoenix Southern

California Campus ( 2008 ~ Present

Teach undergraduate courses in Communications, English Composition, and

English Literature.

. Prepare and present lectures that meet the course objectives.

. Evaluate individual performance.

. Conduct office hours to assist students having difficulty with the

subject matter.

. Grade papers with instructional feedback on content and grammar.

Education

Master of Arts: English and Creative Writing, Loyola Marymount University

2004

Bachelor of Arts: American Literature and Culture, University of California

at Los Angeles 1998

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