JOSE HENRIQUE VASKYS VAZ DE LIMA
Rua Arujá, ***, ap33 - Vila Curuçá
Santo André - SP - 09291-250
Telephone +55-11-9-823*-****
e-mail: **************@*****.***
skype: henriquevaskys
PROFESSIONAL OBJECTIVE:
Information Technology
QUALIFICATIONS:
9 Years of working experience on :
- Operational Systems Specialist, large experience with Windows Server, IBM
AIX, Oracle Solaris, HP HP-UX and Linux flavours as Redhat and Debian based
distributions;
- Experience with SAS Institute solutions including SAS Platform Administration, SAS
Intelligent Platform, SAS Marketing Automation, SAS Activity-Based Management, SAS
Business Intelligence and SAS Data Integration;
- Expertise on SAS version 9.1.3, SAS 9.2 and SAS 9.3;
- Experience in ITIL methodology;
- Spoken Languages: Portuguese (Native), English and Spanish (Fluent), French (Basic
Knowledge).
EDUCATION BACKGROUND:
- Telecommunications Technician
Escola Técnica Estadual Jorge Street - São Caetano do Sul.
Concluded on 06/2000
- Bachelor in Computer Sciences
Faculdade de Ciências Exatas da Universidade Metodista do Estado de São Paulo.
Concluded on 12/2004.
CERTIFICATIONS:
- SAS Certified Base Programmer for SAS 9
- SAS Certified Platform Administrator for SAS 9
- SAS Certified Data Integration Developer for SAS 9
- SAS BI Content Development for SAS 9
- Microsoft Certified Professional - Windows 2003 70-290 MCP ID# 3708307
- ITIL v2 Foundations Certificate
EXTRA COURSES:
- SAS Activity-Based Management 7.1 Bootcamp for Installation and Migration
SAS Headquarters in Cary, NC, USA on July/2010
- Managing SAS Marketing Automation Data Environment and Designing / Executing
Campaigns with SAS Customer Intelligence Studio
SAS São Paulo Branch, Brazil, September/2010
- SAS Visual Analytics and Grid Computing Bootcamp
SAS São Paulo Branch, Brazil, October/2012
- SAS Marketing Automation 5.41 Modeling and Administration Fast Track
SAS São Paulo Branch, November 2012
PROFESSIONAL EXPERIENCE:
since 09/2008 – SAS Institute Brasil Ltda.
Having a role of Technical Support Consultant, I am responsible for solving
implementation doubts, programming support and best practices consulting, all related
to SAS software and its modules. My expertise is in SAS programming, customer’s
environment troubleshooting (Operational Systems and SAS), Enterprise Guide, Data
Integration job construction, BI Content Development and best practices using SAS
Software. I have experience in Activity-Based Management and Marketing Automation
implementation and migration. On 2011 I was asked to help Education Team teaching
classes of SAS Platform Administration Fast Track. I have also participated on pre-sales
opportunities for SAS Activity-Based Management solution, where I was responsible for
creating presentation, software demo and answering customer questions.
05/2006 – 09/2008 – EDS DO BRASIL
Worked as Infrastructure Analyst, where I had been managing General Motors servers
and network devices on Latin America, Africa and Middle East. Working with solution
and incident analysis, using change procedures and root cause analysis driven by
ITIL methodology. Under my responsibility are Windows 2000 and 2003 servers,
applications as SQL Server, Oracle, Clustering, IIS and RADIA, as well Cisco routers,
switches and access points. Part of HP-UX team for server migration project. English
and Spanish reports development to company teams on Latin America and United
States, and tracking management to partners outside Brazil, like AT&T USA for WAN
structure and HP Malasya to SAP Basis Support. Additionally, I was the team leader for
first and second level monitoring, where I was responsible for incident and severity level
reporting and incident conference calls.
02/2005 – 05/2006 – DEDALUS HOSTING & COMUNICAÇÕES
Worked as Client Support Analyst, responsible on the client server managing and
network infrastructure allocated inside the company datacenter, where are AIX, Solaris,
Windows and Linux servers. Monitoring tools implementation and use, as Nagios,
MRTG and HP Openview. Shift supervision experience, where I had 3 operators under
my responsibility.
06/2003 – 12/2004 – BRIDGESTONE FIRESTONE DO BRASIL
Network Support Trainee, responsible on the production servers support and
management based on Windows 2000 and 2003, Applications servers as Microsoft
Exchange, Microsoft SQL Server, Checkpoint Firewall, Trend Micro Office Scan,
Microsoft IIS, and others. Participation on the backup and storage implementation
process, and on projects, as Microsoft Exchange 5.5 to 2000 migration, and Novell 4.1
to Windows 2000 project and structure creation and Windows servers project to attend
SAP company convergence.