System/Network Administrator

Stephen J Turmo

**** ****** *****

Chanhassen, MN 55317

Home 952-***-****

Cellular 612-***-****

******@*****.***

QUALIFICATIONS

• 10+ years experience of Administrating Windows 200x, Linux, Sun, Red Hat systems, installing,

configuration, networking and managing OS security maintenance.

• 10+ years experience administrating enterprise system backups at mid- to large-sized companies

using Tivoli Storage Manager, Computer Associates ARCServe, Nova Backup, and Backup Exec

to include configuration, upgrading, implementation of automating monitoring routines, and cross-

training of staff.

• 2 years experience with BMC products including Patrol, Performance Assurance, Visualizer and

Perceiver.

• Motivated self-learner with result-orientated behavior.

• Excellent communication skills gained through interaction with customers, clients, and business

owners.

SKILLS

Windows Server 2000/2003/2008 3Com Switches

Windows 2000/XP/7 Workstation Cisco Routers

VMWare Workstation 8 Kerberos

VMWare ESX Server Active Directory

VMWare Player Group Policy

Red Hat Linux LDAP

DNS VNC

Mail (POP, IMAP, SMTP) RDP

DHCP Intel server platforms

Symantec Ghost PCAnywhere

Lotus Notes ARCServe Backup

Windows Exchange Server 2000,2003 VBScript

Microsoft Office 2003, 2007 TurboCad

Tivoli Storage Manager 5.5 Delphi 6

BMC Performance Assurance for Servers BMC Remedy

Symantec Backup Exec 12 McAfee Anti-Virus 8.7i

Symantec Anti-Virus IP Monitor

BigFix ELM

PROFESSIONAL EXPERIENCE

LAN Technician II

Engineering Services Network

United States Department of Veterans Affairs 2010 to

Present

ESN is a consulting firm based out of Virginia that provides technology solutions to the United States

government and military.

• Provide support for a major application that services United States Veterans and their families.

• Awarded a Public Trust High Risk Security Clearance.

• Solve problems and issues that affect said application using UniCenter ticketing software.

• Monitor application servers with hourly health checks for disk space issues, event log and

application errors, Oracle database issues, Filenet problems, and key processes that must be

running to ensure successful operation of the enterprise solution.

• Created a script that automates sending reports that upper management need to calculate

statistics for senior managers require every day to monitor the environment and application that

over 10,000 users need to perform their daily tasks.

• Produced a method for tracking the success/failure of backups to a SharePoint server.

• Created and published documentation for various procedures to a SharePoint server.

• Worked on creating a disaster recovery path for all servers, to include a complete automated

method for server recovery in the shortest time possible in the event of failure, ensuring we have

the proper media and all required software, drivers, etc. for proper server recovery.

• Assisted in moving the VA data center to a new location.

• Prepared servers for scheduled power shutdowns to ensure proper recovery on several

occasions.

• Responsible for performing maintenance calls for IBM servers and Kodak Scanners.

• Work closely with central management in Chicago to coordinate upgrades and solve problems.

• Logged all changes to servers to a centralized SharePoint site.

Distributed Computing Analyst

Federal Reserve Bank of Minneapolis 2006 to 2009

The Federal Reserve Bank of Minneapolis is one of 12 regional Reserve Banks that, together with the

Board of Governors in Washington, D.C., make up the Federal Reserve System the central bank of the

United States.

• Administered Tivoli Storage Manager to perform backups of over 190 servers which included

Windows, Sun Solaris and Linux, ensuring all backups were 100% successful every day.

• Automated TSM Client upgrades, daily TSM tasks, tape and audit reports with TSM and VB

scripting. A daily tape report was written in VB Script that automated collection of tape inventory

and ensured that no tape would be unaccounted for.

• Performed training for co-workers. Training included on how to do daily health checks of the

backups, how to fix minor backup issues and how to do successful restores.

• Administered BMC Performance Assurance for Servers. This agent-based software monitored

server health and reported on any outages, disk-space shortages, and CPU or memory issues.

• Responsible for distributing BMC client installs and upgrades with BMC Distribution Manager.

• Automated collection of data to produce graphs and reports of CPU, Memory and Disk utilization

with BMC Performance Assurance and BMC Visualizer.

• Responsible for regular patching of all servers to ensure a secure enterprise environment. This

was fully automated with BigFix.

• Successfully rectified NIRT security alerts on a regular basis. This included patching, upgrading

vulnerable software, and ensuring all client/server software was fully protected from malicious

attacks.

• Virtualized physical servers to VMWare ESX server to allow centralized management.

• Installed and wired servers in data center racks.

Dept. PC LAN Administrator

Old Republic National Title Insurance, Minneapolis, MN 1994 to 2005

Old Republic Title is one of the largest title insurance groups in the United States. They operate through a

national network of company-owned offices, affiliates, authorized agents and approved attorneys.

• Managed backups for 80 Windows 2000 and 2003 servers with Tivoli Storage Manager and

Computer Associates ARCServe.

• Performed MS Exchange backups including database, brick-level and, document-level backups

of email; offline and on-line backups of MS SQL databases.

• Automated the generation of daily backup reports using Microsoft Excel

• Performed successful disaster recovery tests with TSM and ARCServe.

• Designed a process that reports on all Windows servers local disk storage statistics and sends

the results using email.

• Designed a process that monitors multiple Windows domains and reports on any new

workstations, servers and keeps a record of all machines and associated statistics.

• Performed on a regular basis level 3 technical support.

• Provided support for MS Exchange and MS SQL Server.

• Built numerous MS Windows servers for use in a production environment.

• Mentored co-workers on managing backups and restores.

CERTIFICATIONS

• Tivoli Storage Manager

• Red Hat Linux

EDUCATION

Bachelor, Computer Science

North Dakota State University, Fargo, ND.

REFERENCES

References available upon request.

Contact this candidate