Manager Project

Rizal B. Marquez

***** ******* ***, *** *******, TX 78023

CP 210-***-**** • *************@*****.***

EXECUTIVE PROFILE

A distinguished Senior Director of global HR technology with expertise in a diverse range of technologies.

Demonstrated success managing complex, global HR systems (Workday, Oracle 11i, Oracle 12, PeopleSoft,

SAP), Quality Assurance and implementation of HR Service Centers. Well-organized, results oriented

individual with proven ability to implement standards, procedures and processes that improve business results

and deliver better service. Strong management skills, capable of leading and motivating individuals to

maximize levels of productivity, while forming cohesive team environments. Adept at working with HR

leadership to formulate technology roadmaps that achieve the company’s and HR’s goals. Exceptional

communicator, focused on building strong client relationships.

SKILLS HIGHLIGHTS

• •

HR Information Technology Systems Integration

• •

Executive Management Software Engineering

• •

Program and Project Management Business Process Engineering

• •

Thought Leader HR Service Centers

• •

Lean Six Sigma Quality Assurance

• •

ERP Systems Relationship Building

CORE ACCOMPLISHMENTS

• Successfully implemented and managed complex, multimillion dollar global HR technology

initiatives involving Workday, PeopleSoft, SAP, Oracle, Taleo, SuccessFactors, SumTotal,

Jobs2Web, and other applications

• Designed and configured HR solution using SAP HR (Core HR, Payroll interface, Benefits, Benefits

Open Enrollment, Employee and Manager Self-Service) for mid-market HR ASP prospects and

clients

• Collaborated with HR and IT leadership to develop vision, mission, and goals that are aligned with

company and HR initiatives, and that produce excellent business results

• Improved results by redesigning business processes and systems

• Successfully designed, implemented, and managed HR service centers

• Effectively managed large, cross-functional teams and improved direct report’s skillsets and value to

the company

PROFESSIONAL EXPERIENCE

Senior Director Global HR Technology

06/2011 to Present

Kinetic Concepts Inc.(KCI) - San Antonio, TX

For more than 35 years, KCI is recognized as innovative provider of wound care technology and services.

Direct global technology operations in HR, implementation and maintenance of Workday, Taleo, Oracle

HRMS (11i & 12), and other HR related applications supporting HR. Leading efforts to redesign all aspects

of how Workday is used, setting a new strategy, and building a team of high-quality, effective HR

Technology professionals.

• Created the vision and strategy for HR Information Systems

• Developed a 5 year roadmap for HR Technology

• Significantly improved key partnerships with IT, Payroll, and Finance

• Successfully implemented Workday’s open enrollment module for U.S. employees

• Lead a data clean-up effort outside of the U.S., which resulted in an increase in data accuracy of

greater than 30%. Accuracy of data overall is greater than 95% today, which is great considering

non-U.S. countries have their own payroll systems not integrated with Workday.

• Successfully directed efforts to redesign/re-implement Workday to provide significant improvements

in usability, effectiveness, increased productivity, and useful information for employees, managers,

Executives, and HR

• Successfully lead the efforts to implement performance reviews in Workday. KCI achieved the

highest participation rate in terms of employees and managers using and completing performance

reviews

• Designed Talent Management roadmap in cooperation with HR leadership

Director of HR Operations

10/08 to 06/2011

Epicor (Formerly Activant Solutions Inc.,) - Austin, TX

Named number one retail POS software vendor for mid-market retailers by Retail Info System News (2010).

Oversee Operations in HR, implementation and maintenance of the HRMS and other HR applications, and

manages the HR Call Center. Streamlined process resulting in a saving of 75%. Set new strategy and oversaw

reorganization. Activant Solutions was acquired by Apax.

• Managed HR Information Systems, HR Service Center, Data Management, Staffing Administration,

HR Representatives, and Records Administration.

• Managed Oracle HRMS (11i), Oracle Employee and Manager self-service, Halogen (ePerformance,

eCompensation, eSuccession, HRIS Connect), Jobs2Web, and HireDesk for HR.

• Developed the HR Operations and HRIS vision, mission, and departmental goals in alignment with

HR and the Company vision, mission, and goals. Reorganized a team around the new direction.

• Developed the HR Technology roadmap, which serves as a guide for how to manage current and

future HR technology/services investments.

• Implemented a Call Center for HR utilizing Oracle’s iSupport call management software as well as

Avaya’s telephony solution. Reduced headcount by one while improving timeliness and quality of

service.

• Directed business process reengineering efforts using Lean Six Sigma in order to streamline

processes as well as to align processes with the new Call Center model. Process improvement

efforts have resulted in time savings of up to 75%.

• Serve as a liaison to IT, Finance, Accounting, Payroll, Benefits, application vendors, consultants, and

Facilities.

Solution Architect

09/07 to 07/08

Affiliated Computer Services, Inc. - Dallas, TX

Responsible for participating on the deal pursuit team involved in bringing in new outsourcing opportunities

from companies ranging in size from 5K-10K+ employees. Responsible for architecture design that resulted

in a multi-million dollar contracts.

• Responsible for prospective client meetings and application demonstrations, evaluation of RFI/RFPs

detailed responses including service level agreements, development of overall HRIS solutions,

pricing of labor and expense components for HRIS, detailed contract negotiations during best and

final offer process, due diligence, identification and onboarding of critical hires for implementation

as well, and account transitions to implementation teams

• Solely responsible for the design of a global HRIS architecture (hardware/software) serving 15

countries, implementation schedules for SAP HR, ACS’ Portal and Manager/Employee self-service,

Oracle’s BI reporting solution, and resource and cost estimates for a 7 year HRO multi--million

dollar contract that closed successfully.

• Engaged in many deal pursuits with companies ranging in size from 5,000 – 100,000+ employees.

Industries involved included Financial, Financial Outsourcing, Automotive, Oil and Gas, High-

Technology, Food, and Advertising and Marketing.

• Developed solutions and costs for ACS’ employee portal (including self-service), legacy lift/shift,

ACS’ Onboarding solution, reporting, global data warehouse (Oracle BI), and time and attendance

• Responsible for understanding prospect’s current business processes as compared to ACS’ best

practice HR processes built into overall solutions, and determining gaps/fit.

Senior Project Manager

04/05 to 09/07

Hewitt Associates - Chicago, IL

Successfully managed multiple multimillion dollar projects and over 70 onshore and offshore resources with

an extended team of hundreds. Reported to the Managing Director and was responsible for implementing

Hewitt’s system solutions for their complex, bundled, multi-process Human Resource Outsourcing clients.

Oversaw integration efforts.

• Responsible for working with Hewitt’s Operations, Support, and the client on developing a business

as usual support model that ensures a successful transition from transition, transformation, to steady

state.

• Responsible for ensuring quality solutions are delivered on schedule through both onshore and

offshore Testing, Analysts, and Java development teams.

• Successfully delivered on schedule and within budget Hewitt’s self-service application in five

different languages in North America, EMEA, APAC, CAN, and LATAM (a total of 41 countries)

for Sun. Managed a project budget of $3.8 mil and a core team of over 70 onshore and offshore

functional, analyst, testing, and development resources. Extended team numbered in the hundreds.

Program managed the global process alignment initiative for Sun’s global HR processes. Integration

effort included interfacing with ADP, Oracle HRMS, SuccessFactors, and SumTotal.

• Implementing Hewitt’s self-service application for The Thomson Corporation’s HR organization.

Managing a project budget of over $4.8 mil and a core team of over 51 resources both onshore and

offshore functional, analyst, testing, and development resources. Responsible for working with

operations, support, and payroll services organizations to ensure application can be supported by all

teams as outlined in the service level agreements for Thomson. Integration effort included

interfacing with PeopleSoft and SuccessFactors.

Global Technical HR Operations Manager

3/03 to 01/05

PeopleSoft - Denver, CO

Oversaw global team of Project Managers and Business Analyst responsible for managing minor and major

enhancements, annual programs, fixes, analysis of processes, process reengineering, security, and core table

maintenance with an annual budget of $350k+ and a project budget of over $1.5 million. Led the team

through Analysis, Design, Build, Test, and Cutover phases for two major projects.

• Worked with HR leadership team to identify scope, prioritize projects, develop cost estimates, and

ROI for all major HR projects requiring system changes.

• Selected by PeopleSoft (during the beginning of the acquisition stage) to program manage the global

integration effort between PeopleSoft and the former J.D. Edwards. Integrated J.D. Edwards HRIS,

benefits vendors, data, and Payroll systems with PeopleSoft’s systems and vendors within a three

month timeframe. Successfully completed all integration efforts ahead of schedule. Worked with the

HR leadership and management team to identify priorities, understand requirements, and resolving

issues.

• Successfully led the effort to automate manager transactions globally, which eliminated data entry

previously completed by three data entry clerks. Worked with local HR managers to gather country

requirements. Led the team through a fit/gap analysis to identify functionality that did not meet

requirements and to identify future opportunities for eliminating custom code.

TECHNICAL EXPERTISE

MVS VM TSO/SPF COBOL RACF

JCL LAN/WAN VPN Windows NT Unix

Linux Solaris TCP/IP WAP WML

Java 2 EE JavaScript ASP Visual Basic HTML

XHTML XML Pascal C++ Oracle

SQL FOCUS SAP HR PeopleSoft Siebel

J.D Edwards E-commerce SAP ITS SAP ESS MS Office

MS Project Access VBA Vitria RDBMS

COM/CORBA VB .Net ASP .Net ADO .Net Oracle BI

Oracle HRMS 11i Halogen Hire Desk Jobs2Web TOAD

Oracle HRMS 12 Taleo SuccessFactors SumTotal Workday

OTHER EXPERIENCE

Apple Computer Senior Project

Manager 2001-2003

Agilera Senior Sales

Consultant 1999-2001

Agilera Customer Support

Manager 1999-2000

Agilera Customer

Relationship Manager 1999-2000

Agilera Project Manager

1998-1999

Synopsys Inc. Employee

Information Systems 1996-1998

Engineering

Manager

Lam Research Employee

Information Systems Manager 1993-1996

Evergreen Community College Computer Info

Technology Professor 1999-2000

Amdahl Corporation Business Systems

Analyst 1987-1993

EDUCATION

Hayward State University

Hayward, CA

Bachelor of Science

Business Administration with Computer Information Systems option

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