Quality Supervisor

Christopher J. Baker

**** ***** ***** 980-***-****

Charlotte, NC 28269 ************@***.***

SUMMARY

Successful Production Supervisor who has led fast paced production teams in quality-driven

environment to excel. Strong ability to communicate company goals to associates, motivating and

influencing them to consistent achievement of production and quality goals that satisfy customers and

partners. Expertise in the following areas:

• increasing productivity

• team building and motivation

• manufacturing operations

• evaluation of subordinates

• training development of quality standards

• projecting volume and necessary manning

EXPERIENCE

VESTCOM RETAIL SOLUTIONS – Charlotte, NC 2004-2011

Shift Supervisor Responsible for production and shipping for leading manufacturer of grocery store

price tags.

Managed 20 associates in a hectic production environment

Developed high-quality atmosphere that boosted team morale

Conducted quarterly associate evaluations

Responsible for training and developing new associates

Produced daily activity reports

Established professional rapport with courier to ensure on-time delivery of customer product

CLARKE AMERICAN CHECKS - Charlotte, NC 1980-2004

Well established, fastest growing check printing company in the U.S.

Production Supervisor, 1998-2004

Managed 3rd shift team of 20 associates. Produced a daily summary report of accomplishments and

adjustments of shift activities.

• Developed and promoted several associates.

• The only supervisor to be trained in every position on the production floor.

• Created a unique 3rd shift environment with high morale and higher than expected production

levels that increased productivity 20%. Accomplished through incentive programs that

included small rewards for associate achievements.

• Superior Contributor Award (1999), an annual award given to top 5% achievers in each

plant

• Malcolm Baldridge National Quality Award (2001), as a member of the management team,

continually communicated the company philosophy of service and quality to encourage

associates to meet the award criteria. Met with Baldridge examiners to express company’s

Operated passion, commitment and achievements.

Team Leader, 1990-1998

printing press.

• Selected for several teams to evaluate production and quality on the plant floor.

Contact this candidate