Donna Adrian
Sterling Heights, MI 48313
Cell: 248-***-****
*********@*****.***
Profile
Executive Administrative Assistant professional, offering versatile office management skills and
proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to
change, works independently and exceeds expectations. Able to juggle multiple priorities and
meet tight deadlines without compromising quality.
Key Skills
Office Executive Support Spreadsheets/Reports Front-Desk Reception
Skills: Office Management Calendaring Travel Coordination
Database Records Management Event Management
Administration Sales Assistant
Computer MS Word MS Outlook MS PowerPoint
Skills: MS Excel QuickBooks
Experience
Dollar’s Inside Advertising-Bingham Executive Assistant 03/10 to 01/13
Farms/Clinton Township
Handled multifaceted tasks (e.g., data entry, filing, records management, sales and billing) as the
assistant to President/Owner. Maintained database and ensured the delivery of premium service to
salespeople and clients. Quickly became a trusted assistant known for “can-do” attitude, flexibility
and high-quality work.
Highlights:
Communicated effectively with sales staff and clients to co-ordinate the necessary paperwork
to ensure that the company ran smoothly. Established strong relationships to gain support and
effectively achieve strict deadlines.
Entrusted to manage office and sales staff of up to 7 people. Provided timely, courteous and
knowledgeable response to information requests, screened and transferred calls and prepared
necessary reports to create the finished product.
Developed guidelines that made the company more efficient.
Earned excellent marks on performance reviews, with citations for excellence in areas including
work volume, accuracy and quality; ability to learn and master new concepts; positive work
ethic; and commitment to providing unsurpassed service.
Great Lakes Pump-Troy Office Manager 04/07 to 04/11
Performed office and administrative duties to support Corporate Managers, Sales and
Administrative Staff.
Highlights:
Established strong relationships with staff and vendors to ensure that orders were processed in
a timely manner and that product was delivered on time.
Processed payroll, commission reports, prepared quotes, ordered office supplies, managed
account receivables/ payable and petty cash. Compiled month end reports and monthly sales
reports.
Answered phones, scanned, filed and necessary duties so the office ran efficiently.
Effective Mailers, Inc.-Roseville Executive Assistant 01/98 to 12/06
Provided a full range of support to the President/Owner, Sales, Administrative and Production Staff.
Accountable for the everyday operation of the business and confidential information.
Highlights:
Human Resource Administrator (Payroll, Insurance, 401K, Recruiting and Training, Background
Checks and Worker’s Compensation).
Managed 30 plus employees in Administration and Production to ensure that all deadlines were
meet.
Worked with the Sales Staff to enable them to be more productive.
Processed payroll and commission reports, managed accounts receivables/payables, petty
cash, invoicing, data entry, proofreading, met strict deadlines, coordinate company meetings
and extracurricular functions. Compiled month end reports and weekly sales reports.